general problems of the 2020 Jeep Wrangler - part 2

218 problems related to steering have been reported for the 2020 Jeep Wrangler. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Jeep Wrangler based on all problems reported for the 2020 Wrangler.

36 Steering problem

Failure Date: 03/01/2024

At or about 68mph always while on interstate highways if I drive over certain bumps in the road my vehicle gets a dangerous shaking of the steering wheel that is very violent shaking. This shaking does not stop until I bring my vehicle to a complete stop.

37 Steering problem

Failure Date: 02/11/2024

Steering wanders as if something is loose in the steering mechanism. It feels like it would like to get into a wobble if I hit a bump or rut in the road. I had it looked at and mechanic found nothing wrong. He re-balanced the front tires but it still wants to wander as if there is too much play in the steering. . . .

38 Steering problem

Failure Date: 02/10/2024

Power steering failed and lost engine power. Very dangerous and potentially life threatening event. Unit would not start again for at least 15 minutes. This is the second time this has happened since the dealership was supposed to have fixed by changing out the battery. I reiterate these are very dangerous events and could cause a fatal traffic accident.

39 Steering problem

Failure Date: 01/24/2024

While traveling on the interstate 3 months ago, my 2020 Jeep Wrangler began to vibrate violently after driving over a seam in the road while traveling around 70mph. After slowing down and pulling over, I assessed the exterior of the car and tires for any obvious defects and continued on without identifying any structural problems. Within the next 20 miles the violent reverberations occurred again. We pulled over, concerned that something catastrophic could occur and brought the Jeep to a local mechanic. The mechanic suggested that the wheels should be balanced which we complied with, although we had just recently had a tire rotation and balance prior to this trip, but thought perhaps the violent shaking caused the tires to misalign. That same day, we searched online to see if others had experienced a similar phenomenon and learned about the "death wobble". We called Jeep that day and they would neither confirm nor deny that the Jeep was safe to drive for the remainder of our trip. We continued on at a lower speed and encountered the same problem the following day. We feel this vehicle is unsafe to drive and Jeep has informed us that they do not have enough parts to fix our Jeep because of the volume of affected vehicles. We’ve been on a waitlist for the part for the past 3 months.

40 Steering problem

Failure Date: 01/18/2024

I was on i95 when my Jeep started shaking violently I pulled over in a rest area. Checked my tires and lug nuts everything seemed fine. Got back on 95 and about 5 miles later it happened again. On Friday January 19 going to holly hill I hit a rough spot and my Jeep Wrangler shook violently again!! I caller a Dodge dealer service department explained what happened and the young man called it a (death wobbel) very scary!!!.

41 Steering problem

Failure Date: 01/13/2024

While driving around 44 mph the vehicle started with a death wobble, steering wheel started shaking very hard at the point I almost lost control of the vehicle and crossed the other lane. It’s very scary and dangerous that if another driver is close,we could have an accident.

42 Steering problem

Failure Date: 12/29/2023

When vehicle goes over bump on roadway at elevated speed - vehicle steering vibrates uncontrollably.

43 Steering problem

Failure Date: 12/17/2023

In September of this year, I would get a random code thrown by the computer, usually telling me that the sway bar disconnected required service, but sometimes it was also the 4wd system. These codes would reset themselves within a few minutes, but I still took it to a dealership for a checkup. The dealership told me that since it currently was not throwing any codes there wasn't really anything they could do. The problem continued to worsen over the next few months. The codes thrown become more varied. I took the vehicle to the dealership two more times and again, no solution was found. Sometimes in the morning when I would go to start the vehicle, it would start, but would not allow the shifter to move, saying that service was required. I took it to the dealerhip again, and no solution could be found. Then the worse started happening. The computer would start throwing several codes at the same time, and then enter a reboot cycle, as I was driving down the freeway. During the reboot cycle, power to the accelerator and power steering would flap on and off, and my ability to steer the vehicle would alternate between powered and unpowered within seconds, leading to a very dangerous situation. The accelerator was the same, disabling my ability to respond to the conditions on the road. I escalated to Jeep's corporate system and left my Jeep at the dealership for two weeks. They were eventually able to identify the can bus as the problem and replace it. I was informed that this was a common problem in Jeep Chrysler vehicles. Since the replacement of the can bus, I have not experienced any further incidents.

44 Steering problem

Failure Date: 12/05/2023

My Jeep dealership has confirmed that a steering damper replacement is necessary to keep the vehicle from experiencing what is called the "death wobble". After going over a few bumps the entire front end shakes as if there is a flat tire. Slowing down and pulling over remedies the problem. A driver who witnessed this pulled me over to say he thought I was going to lose my driver's wheel and suggested I keep under 35 mph. The Jeep has 20,800 miles on it. The dealership reported that each dealer can only order a small number of these parts per month as there is such a backlog. It's estimated they could order mine in March of 2024! in the meantime, they don't suggest I drive the vehicle. This is outrageous!.

45 Steering problem

Failure Date: 12/04/2023

The contact owns a 2020 Jeep Wrangler. The contact stated while driving 53 mph, the vehicle was uncontrollably shaking for about a minute. The contact stated that after the shaking ceased, the contact was able to drive to the destination. The contact also stated that the failure had occurred three times. The vehicle was taken to the dealer where it was diagnosed with a failed steering damper and the steering damper needed to be replaced. The contact was informed that the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 32,533.

46 Steering problem

Failure Date: 11/25/2023

The contact owns a 2020 Jeep Wrangler. The contact stated while driving 60 mph, the vehicle started shuddering violently, the wheels were wobbling, and the steering wheel was vibrating significantly, causing the contact to lose control of the vehicle. The contact was able to regain control of the steering wheel and pull to the side of the road. The contact stated that she continued driving, and the vehicle operated as intended. The contact stated that the failure reoccurred 24 hours later. The vehicle was taken to the dealer, where it was diagnosed that the steering damper needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was 49,300.

47 Steering problem

Failure Date: 11/25/2023

My steering is very loose on my 2020 Jeep sahara. This is a continuous issue-it has been this way since I bought it.

48 Steering problem

Failure Date: 10/31/2023

Bolts holding steering box stretching and coming loose.

49 Steering problem

Failure Date: 10/30/2023

Driving on the highway, I traveled over a concrete expansion joint which caused my vehicle to shake violently from side to side with the steering wheel moving approximately six inches in either direction. The shake/vibration stopped after speed was reduced to under 40mph. This happened multiple times travelling the same day on the freeway. The dealership recommended replacing the steering damper with a more robust part which I did -- it wasn't covered under warranty because the original steering damper wasn't compromised but I was told with this more robust one I would probably never experience it again. This was the scariest event I've encountered in a vehicle. Reproduction of the event was not consistently repeatable. This event happed on October 30, 2023 on I-695 in maryland.

50 Steering problem

Failure Date: 09/03/2023

While traveling at highway speeds the vehicle will shake violently after driving over pavement imperfections. Most frequently this is the seem between the road and a bridge. Car is stock. The occurrence of this wobble has become more frequent as of recent.

51 Steering problem

Failure Date: 07/20/2023

Randomly the check engine light will appear and the dash will display multiple messages about service needed for traction control, stability control, auto start stop disabled, service cruise control etc. Then while driving you will lose power steering and this almost caused my daughter to wreck while trying to finish a turn. Additionally when the messages appear the vehicle will not have the ability to shift so you can not reverse and once it shut off in the middle of the highway blocking traffic and almost caused multiple accidents. The dealership has replaced the battery sensor and said it was fixed. I was told to replace the primary and secondary battery to ensure it was not a battery problem and I did, however the issue still remains. Looked online for others with this issue and there are many with the exact problem. The Jeep will report the transmission temperature and oil temperature incorrectly with the gauge maxed out even if it has sat overnight. Additionally it also says to service the transmission.

52 Steering problem

Failure Date: 06/10/2023

My Jeeps (2020 4door Wrangler unlimited sport jl) VIN does not come back to any recalls on the NHTSA but it has the old aluminum steering gear part# (p68250506ae) and needs to be replaced by the new part# (68507569aa) and a ehps software eopdate per TSB 08-003-21 rev. A. Some dealers are not honoring the TSB if the VIN does not come back to a recall. This issues causes unsafe steering wander and lead pull left to right. I think the dealers should be notified that there are still Jeeps with the aluminum steering gear that does not show up on recalls.

53 Steering problem

Failure Date: 06/05/2023

2020 Jeep rubicon - wife was driving 60 mph on highway, went over a small bump and the steering wheel began shaking violently causing her to lose control. She was able to gain control and get to the side of the road, almost getting hit by several vehicles. She turned the Jeep off and restarted. She began traveling again, going slower this time, and it didn't happen again for about 30 minutes. She again went over a small bump (the dividers in the road where it switches to a bridge) and it began to shake bad again. I read online that this is a known problem. This is not safe. She could have been hit, or she could have hit someone. She is so terrified, she will no longer drive the vehicle.

54 Steering problem

Failure Date: 05/04/2023

I have had to replace 2 steering dampers in my 2020 Jeep Wrangler that has only 24,000 miles. Whenever the vehicle reaches speeds over 50 mph the steering becomes very loose, needing to constantly steer left and right. If there is any change to the road surface such as a bridge, uneven pavement or bump in road, vehicle loses control in steering making the need for you to come to a stop to regain control.

55 Steering problem

Failure Date: 04/09/2023

Driving approx 35 mph, hit an uneven surface on the road and experienced extreme shaking that transfered to the steering, resulting is loss of ability to steer until vehicle came to a complete stop.

56 Steering problem

Failure Date: 03/14/2023

I just purchased the car on Jan 31, 2022 from the Jeep dealership (46,000 miles). When driving, it has very loose steering. I can move the wheel left and right and the car stays straight. I was told by the dealer that that was normal. At highway speeds, it is very difficult to maintain a straight direction and I am constantly adjusting the wheel. When holding the wheel center, it drifts left or right. If I hit a bump the car moves. At times if feels like I don't have control of the vehicle. This is not safe to operate on the highway.

57 Steering problem

Failure Date: 03/02/2023

When driving on a highway over 50 miles and you hit uneven road surface or a bump, it shakes terribly to the point you feel you have no control. Does not show any recall but there are a lot of people with the same vehicle and same problem.

58 Steering problem

Failure Date: 03/01/2023

While driving at highway speeds we hit a bump in the road and the vehicle started to vibrate excessively in the front end of the vehicle. After slowing to 40 mph the vibration stopped. We weee able to speed up again to highway speeds but hit another bump 10 miles down the road and experienced another vibration/shimmy. This was not the first time.

59 Steering problem

Failure Date: 02/23/2023

I have what they call the "death wobble" Jeep will not pay for the issue because I have 36,000 on 2020. I was going 70mph and hit a small bump and it started shaking my steering wheel. I had to stop for the shaking to stop.

60 Steering problem

Failure Date: 02/20/2023

Hi, my name is erika and I have a 2020 Jeep Wrangler unlimited, I bought this car on July of 2021 and I started to have problems on October of 2022 the car was shaking but it wasn’t that bad, but on Nov of 2022 I was traveling from phoenix to nogales az driving at approximately 75m/h and the car started to shake really bad I almost lost control of the car it felt like the car was gonna fall apart, I had my daughter with me she’s traumatized she has down syndrome she doesn’t like getting in the car no more and I don’t blame her, so once I was back to phoenix I went to the Jeep dealership and they told me it was a problem with the steering wheel and that they have to order the part, I waited close to 3 months and they didn’t have the part, on Feb 20 2023 I had a car accident caused by the death wobble, I was driving on the freeway at approximately 60m/h and on a little bump the car started to wobble really bad that I lost control of it and hit the median cable barriers and damaged the front of the car I got really traumatized and got a ticket that day, I tried to talk with the Jeep company and they said that the car wasn’t cover by the warranty no more. I missed work that day and my car for like 2 months until it was completely fixed, this is a very danger situation people can loose their life with this problem.

61 Steering problem

Failure Date: 02/17/2023

The contact owns a 2020 Jeep Wrangler. The contact stated while driving 50 mph, the service shifter warning light illuminated. The vehicle was taken to the dealer but no cause for the failure was found. On another occasion while driving 45 mph, the vehicle lost power steering functionality with the service shifter warning light illuminated. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 35,000.

62 Steering problem

Failure Date: 02/13/2023

2020 Jeep Wrangler under warranty, vehicle is having a violent shake / wobble occurring randomly and often on curves, driving over slight bumps with speeds over 50 mph. Numerous occurrences. Brought to dealer and diagnosed from dealer after inspection with steering damper not holding resistance and severely affecting stabilization. Stated this is an identified issue with certain Jeeps and they are very aware and seeing more recent problems brought in and reported . Part for fix is not available at this time from Jeep manufacturer and owner was put on waiting list. Vehicle is dangerous and unstable to drive with no options given at this time. This is a major safety issue for myself the driver and those on the road as when this happens there is no control of the steering mechanism. It was not recommended by the dealer nor the manufacturer when I contactd Jeep corporate to park the car and not drive. Basically was told to wait and see if a fix is suggested at a later date.

63 Steering problem

Failure Date: 02/05/2023

Death wobble yet again. Since September 2022 I have been experiencing unprecedented steering issues with my 2020 Jeep. This issue occurs out of random where it feels like my tires shake independently from each other making a rumbling noises when driving highway speeds. I am sure it has death wobble. Today is the lost current incident. When I was safe to be in a stopping point I told a family member about it. This family member told me that this is a big issue that should have a recall. They suggested for me to see for any recalls about it and if not start reporting whenever these death wobbles happen again. I looked and there are no recalls for my vehicle at this time. Vehicle has been reregistered in California and originally from texas. I have no idea of where it was manufactured information due to this.

64 Steering problem

Failure Date: 01/30/2023

Check engine, abs, sway bar lights came on. Service shifter and suspension warnings. Loss of power steering almost caused me to drive off road at 30 mph.

65 Steering problem

Failure Date: 01/27/2023

Driving on the highway, when the roadway changed from paved to a bridge roadway, the vehicle began shaking uncontrollably and I had to hit my brakes and pull off the side of the road. I was going 75mph at the time. The vehicle now shakes uncontrollably when I hit any type of bump and I have to pull over. My front tires start shaking like a broken shopping cart wheel and it looks like they’re about to fall off when looking at the car from outside. I went to Jeep and they said the issue is a steering damper issue. Based on several online reports, it looks like this is a common issue with Jeeps and no recall is being put out.

66 Steering problem

Failure Date: 01/25/2023

The contact owns a 2020 Jeep Wrangler. The contact stated while driving 50 mph, the vehicle started shaking uncontrollable. There was no warning light illuminated. The vehicle was taken to the dealer, and the contact was made aware that the failure was known failure; however, there was no recall on the VIN for the failure. The vehicle was taken to an independent mechanic and the contact was informed that the steering gear box needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 47,000.

67 Steering problem

Failure Date: 01/08/2023

I was driving on highway Jan 2023 at about 75-80 mph and hit a small road imperfection in the middle lane. The Jeep started shaking uncontrollably. I had to fight to keep the car steady and thought I had blown out a tire. I was able to pull to breakdown lane and slow down and it gradually stopped shaking. The violent shaking and noise scared both me and my daughter who was a passenger. Weeks later I got a notice of a class-action lawsuit regarding this issue and the steering damper. I brought it in for service and they fixed it. However, it was not covered by Chrysler so I am stuck with the deductible. Disappointed in this as it was an obvious, known problem that I would consider a safety issue. A quick search of it reveals many complaints, a lawsuit, etc and yet no recourse for me. Do better Chrysler/Jeep.

68 Steering problem

Failure Date: 01/02/2023

On January 2, 2023, at about 4:00 pm I encountered the ‘death wobble’ while driving in my 2020 Jeep Wrangler (2-door) VIN: 1c4gjxan0lw228922, purchased from dave smith motors, kellogg, id on about 7/17/2020. I was driving north on I-15 about 10 miles south of nephi, ut. I was traveling in the left lane at freeway speeds (75-80 mph) when the front of the vehicle commenced to shake violently. My first thought was that both front tires had blown, although I did not observe any obstacles on the wet driving lanes. My second thought was, how do I get out of these mess without causing a major accident on that very busy stretch of freeway holiday traffic? I, of course, braked and pulled to the left in an attempt to avoid getting rear-ended and immediately encountered snow and ice on the left shoulder and then on the ground adjacent to the freeway. I managed to get off the freeway, but continued to fishtail, almost losing control on the snow and ice. Eventually the vehicle ended up in a sideways slide perpendicular to the freeway with the front of the vehicle aimed at the freeway and heavy traffic! at that point I had no control over the vehicle as it continued to slide sideways headed for a huge drainage ditch. Luckily, we stopped before the precipice. I scrambled out of the vehicle as soon as it stopped sliding to see what had happened to the front end of the Jeep. There was no obvious damage, the tires were not flat, and I couldn’t figure out what had happened. I have now received a notice of proposed class settlemnt, that upon further research informs me that 2020 Jeep Wranglers have a manufacture defect that causes the ‘death wobble’ in precisely the conditions that existed with me. “…2020 Jeep Wranglers …have a front suspension steering damper defect that causes the steering wheel and front suspension of the vehicle to shake after contact with a bumpy road surface at highway speed. ” I was not aware of the manufacturer's defect. The Jeep is unsafe!!.

69 Steering problem

Failure Date: 12/29/2022

Driving on highway, 80 miles an hour in southern utah, three times I hit a normal bridge / road seam and the Jeep "death wobble" occurred. This is a well known thing amongst Jeep owners, but since I was a new owner I had no idea what was going on. After slowing down the wobble stopped. I thought I was going to crash. I am making an appointment with my local Jeep dealer to have it looked at.

70 Steering problem

Failure Date: 12/20/2022

While highway driving, at about 50mph making a very slight curve to the right the steering wheel began to shake violently left and right making nearly impossible to steer the vehicle. This has been called the “death wobble” among many people who have had this happen.



Wrangler Service Bulletins
Wrangler Safety Recalls
Wrangler Defect Investigations