Automatic Transmission problems of the 2011 Kia Motor Sorento

I purchased a brand new 2011 kia Sorento from kia. I was driving on the highway with my family and suddenly I felt like I hit a brick wall and a my Sorento rpm guage jumped to 6000 rpm. I pulled over and looked under the hood for any visual damage which I could not find, I then proceeded to put the car in drive and I noticed the car would not shift from 1st gear. Again I was on the highway with my I year old. I called roadside assistant for the 1st time in my life after owning over 20 new cars. My car was towed and my family was stuck out of town with no vehicle for two days. The dealer looked at my car and said that they could not duplicate the problem. Of course not! I call kia corp and the just took my name and provided me with a case #. What about being strainded without a car for 2 day and luckly I had family near by for a place to stay. I received a call from the dealership informing me that kia had issued a transmission software upgrade, so after the update my car was driving like new again. That's when I noticed about 2 weeks later on my way to work I felt that same feeling like hitting a brick wall. The dealer still has not addressed the concern and their only solution is a software update. This will be my second kia that I have owned and the last!!!! 6yr 100,000warranty is not worth the drama. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Transmission broken for 4th time. Vehicle towed for 4th time. One new transmission installed in Nov 2010. On 04 Aug 2011, while at bank, multiple warning lights came on and vehicle, with my spouse, a us naval veteran and (disabled), when she could not put vehicle in park, neutral, or reverse. As she sat crying for the 4th time the vehicle has let her down, she got the attention of 2 women whom came over and noted the problems and took photos for when the dealership "crown kia" in tyler texas says "we cant duplicate your concern. " we are now writing our second demand letter and will take kia to circuit court to get our money back and get away from this dangerous vehicle that has left my wife stranded for the 4th and last time due to gross neglegence and violation of the magnusson moss waranty act and the state of texas lemon laws. The cruise control has broken 3 times and is still broken. The vehicle has pulled to the right since purchase. The kia Sorento has left my spouse stranded on multiple occasions including an out of state trip to ft. Bragg nc while attempting to visit active duty son home from iraq. And the icing for all potential/future kia owners, this is our 7th kia. Yes, this is how kia rewards customer loyalty.

Driving at about 45 mph, dry, clear conditions. For no apparent reason, heard a loud thud and felt a sharp jarring. There was no collision, nor did I hit anything in the road. Transmission immediately went into safety or "limp" mode. Dealer could not diagnose problem. Vehicle reset when restarted.

My kia Sorento 2011 manual transmission is jerking while we driving or coming out of a full stop but this is random, shes been at the dealer on 4 ocasions but they can not figure out whats wrong, the computer did not advise of any problem so we continue using the car and make notes of when it happens the dealer told us when it happend more often then take her back, so if anybody has an idea of what it can be we would like to hear from you, thanks.

Purchased a new Sorento lx on 5-2011, 4cyl, fwd, automatic. On three occasions during the first month I owned the vehicle, I have experienced uncommanded downshift from 6th gear to 4th gear at speed. Transmission then locks in 4th gear until shut down and restarted. Very violent event when it occurs, with an instantaneous bang and corresponding immediate loss of speed.

Powertrain issue on my kia Sorento lx 2011, 4l, there was a sudden loss of motive power when I was driving the highway with all my family on it. This causes me concern because when I try to accelerate I heard some unpleasant, loud and repetitive clicking noises under my car which eventually went away after a minute. This has happened three times since I bought my car 2 weeks ago. I had to call kia and was advised me to go to any kia authorized dealership within my area to get it fix, but they didn't offered me an car loan option while hypothetical repair takes place. My main concern is about the security of my family and risk of crash. Also I was shocked when kia representative told me my car wasn't listed for a recall. When I have all the fore-mentioned symptoms described on NHTSA campaign id number: 11v258000.

I was driving 60 mph in clear lane on highway on 04/08/11 when a very loud "bang" was heard in engine, SUV lurched violently and engine whined noticeably. It was immediately noticeable that the engine was losing acceleration power and I pulled over. When stopped, I put SUV into park and noticed it lurched. The vehicle lurched whenever the shifter was moved from p to r to n to d and back. It was readily apparent the vehicle had a transmission problem. 2011 kia Sorento was purchased new, and had 10,000 miles on it at time of occurrence. Vehicle did not shift or drive correctly afterwards.

2011 kia Sorento ex v6 purchased 04-10. Occasional loud noise and jolt forward during start. While driving at low speed sometimes vehicle slows down for second or two and then surges forward.

2nd event, uncommanded downshift from 6th gear to 4th gear at speed. Transmission then locks in 4th gear until shut down and restarted. Very violent event when it occurs, with an instantaneous bang and corresponding immediate loss of speed.

While driving on the interstate at 65 mph, transmission shifted to 4th gear uncommanded from 6th gear. Large bang and sudden deceleration. Think of hitting a foot deep pothole. . Without the pothole. Transmission locked in 4th gear until engine shut off and restarted. Problem has not recurred.

I was driving my 2011 kia Sorento from arkansas to indiana. I stopped off to get gas and felt like someone bumped me in the rear end when I came to a stop. I looked behind me and there was plenty of room between the car behind me and myself. I wasn't sure what it was so I didn't really think too much about it and went on my way. The next time I got off the interstate and stopped, it did it again. I then called the dealership I bought my Sorento from and made an appt to take it in the following day. Needless to say it didn't make it to the next day. As soon as I got off the interstate (thankfully at my exit) the transmission went completely out. I then had to call roadside assistance and they had to tow it to the dealership. The next day I went to the dealership to find out that they were going to have to put a whole new transmission in my vehicle. I was provided a rental car until the service was complete. The thing was I was only in town for a long weekend and had to get back to arkansas. They told me that I could drive the rental car back to arkansas but would have to come get the Sorento when it was ready. (they would not ship the Sorento to me) it did end up working out ok, my mother and father inlaw picked up the Sorento when it was fixed and I drove one of their vehicles down to arkansas. They brought the Sorento down to me on their vacation. I am very disappointed that the transmission went out in my brand new vehicle. I don't think that I will ever feel totally safe driving it again. I'm always going to be wondering what is going to happen next.

I was traveling at approximately 70 mph and my tachometer stopped working and I started losing speed. The car would not shift. I was able to move to manual shifting and resume my speed. But the tachometer continued to read "0".

2011 kia Sorento. Push button start. Intermittently you hear a thud and sometimes the entire vehicle jerks forward. Also have noticed when I turn vehicle off a shuttering noise coming from the right rear side car. Very disappointed with mileage on this vehicle also. Had to dealership twice and they say they can not duplicate my complaint.

I have had my kia Sorento for 10 months. It has been back to the dealership 4 times for transmission issues. On the third time that it went back, they decided to put a new transmission in it. It worked for three months. I was driving home from ky when the transmission started leaking. This was suppose to be a new transmission. Are there other issues with other cars???.

Transmission on my 2011 kia Sorento went when I was exiting a roadway. Car just wouldn't move forward anymore. Engine was still running.

Own 2011 Sorento ex v6 - similar complaint as another when using pushbutton start every 4 or 5 starts a loud clunking and engine torque or transmission is experienced. Also noted a continuing oscillating "hum" coming from the rear wheel area - very noticeable on somewhat smoother roads. Not due to roads since I have tried other roads to rule out a particular road. It's from the car and not the road. It never goes away.