Driveshaft problems of the 2011 Kia Motor Sorento

Hearing whirring and whining noise from drive shaft on 2011 kia sorrento. We think it could be related to the recall: https://www. Nhtsa. Gov/vehicle/2011/kia/sorento/SUV/4wd#recalls after calling the dealer - our VIN# is not listed with this recall. I've seen several forum posts of other consumers with the same issue with 2011 kia sorrento and na VIN#. . Read more...

2011 kia Sorento - while driving, the gears in my car stopped working and made a terrible loud noise. After getting vehicle towed, problem was found to be intermediate shaft on passenger side. Below is the detailed recall info-however my VIN does not show this recall. But I think it should. Description of vehicles is mine. This is exactly what happened to sb082b - recall to replace intermediate shaft. Recall: 11v258000 recall date 04/25/2011 component power train:driveline:driveshaft summary kia is recalling certain model year 2011 Sorento 2wd vehicles equipped with automatic transmissions and 2. 4l engines manufactured from the start of production through may 22, 2010. The intermediate shaft may suffer from noise and excessive wear due to a misalignment of the intermediate shaft with the right side output gear. Continuing to drive the vehicle in this condition leads to the development of a whirring/whining noise and can eventually cause damage to the automatic transmission. Consequence damage to the transmission may cause loss of motive power, increasing the risk of a crash. What owners should do dealers will replace the right side output gear and intermediate shaft free of charge. The safety recall is expected to begin during may 2011. Owners may contact kia at 1-800-333-4542. **I submitted a case to kia #12833214, after 10 days I didn't get a reply so I called them. I spoke to haley and she advised my car was not manufactured in a location that had this issue. I think kia got this wrong. My car obviously had the exact problem they are stating and should have been replaced by kia free of charge. Instead, I had to pay $635 to replace the exact part this recall was on. Kia has refused to reimburse me. When I asked who I could complain to, they said there is no one. So I am reaching out to you. . . . Thanks, evonne (kia owner since Jun 2010).

A whirring/whining noise from transmission/drive shaft area when driving above 20 m. P. H. , going straight ahead' on smooth pavement. I just purchased this car from a kia dealer and a search does not show that NHTSA action # pe11010 was ever done. Campaign id# is11v258000. Please advise as soon as possible.

Vehicle suddenly lost power while turning out of church parking lot. Applying accel pedal barely powered the vehicle but made metallic grinding noise. Pulled over and put vehicle in park, but park did not stop vehicle from rolling downhill. Parking brake was applied until vehicle could be towed home. On inspection, right drive shaft and transmission output gear were both found to have worn. There was a recall and service had already been performed on the vehicle to prevent this failure (rc079-sorento (xm) intermediate shaft repair (2wd vehicles).

We purchased a used 2011 kia Sorento from an individual. The vehicle had roughly 19,000 miles. The car was fine until approximately 35,000 miles. While leaving from a stationary position, on the interstate or just main roads, the transmission started slipping, lurching, and at times would not engage. We took the car to our loacal kia dealer and were told that they could not find anything wrong. At roughly 45,000 we again took it to the dealer and got the same response. At 58,000 the car would hardly drive so we took it back in. The dealer told us that the computer wasn't giving them any codes but could tell there was a problem. After going back and forth, kia replaced the transmission. Now at 78,000 miles, we're having a o take it in for transmission issues and the car is making terrible noises. We took it out o the dealer and were told at first that there was nothing wrong. Later in the afternoon they came back and said our intermediate drive shaft needed to be replaced. Cost $598. After some research, I saw you that there was a recall on my model year cars, but my VIN number did not fall into the recall. How can they tell me that these issues have nothing to do with the recall for the intermediate shaft!?!? these failures fit the recall details exactly. Why weren't the bad shafts caught and replaced when the transmission was replaced? I asked the dealer about the recall and was told my VIN did not fit the recall. I called kia and was told that my VIN has no open recalls. Basically again my "VIN" was not in the recall. All the exact same issues, but the problems have nothing to do with the original 2011 recall. Kia/Hyundai are the only car manufacturers that do not transfer their 100,000 mile 10 year power train warranty to a 2nd owner unless it's purchased through a dealership. It's frustrating that a large car manufacturer will not just do the right thing.

Tl-the contact owns a 2011 kia Sorento. The contact stated that upon switching gears from reverse to drive there was some hesitation from the drive shaft before the vehicle would move forward. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 31,430. Ad.

My 2011 Sorento lost all power after a high pitched whirling noise while driving on a 55 mph highway. We had it towed and learned the transmission was gone. Once the vehicle was taken apart, the intermediate drive shaft was excessively worn, warped and obviously in need of repair. Quick research on your site and kia's site showed the recall concerning right sided drive shaft leading to transmission failure if not taken care of and the made on dates which included my car's date (March 16, 2010). My calls to Kia Motors, my local dealer, and the service manager only uncovered that my warranty was no longer valid. I have explained to everyone I am well aware of this but would like an explanation as to why my vehicle with a March 16, 2010, born on date, with excessive wear on the drive shaft that lost power while driving on a 55 mph highway just as the recall states (almost to a t) was not covered. No one and I mean absolutely no one can explain to me why it is not covered.

Powertrain issue on my kia Sorento lx 2011, 4l, there was a sudden loss of motive power when I was driving the highway with all my family on it. This causes me concern because when I try to accelerate I heard some unpleasant, loud and repetitive clicking noises under my car which eventually went away after a minute. This has happened three times since I bought my car 2 weeks ago. I had to call kia and was advised me to go to any kia authorized dealership within my area to get it fix, but they didn't offered me an car loan option while hypothetical repair takes place. My main concern is about the security of my family and risk of crash. Also I was shocked when kia representative told me my car wasn't listed for a recall. When I have all the fore-mentioned symptoms described on NHTSA campaign id number: 11v258000.

The contact owns a 2011 kia Sorento. While driving different speeds the vehicle would jerk forward and lose power. The transmission light illuminated on the instrument panel. The vehicle was taken to the dealer for diagnostic testing. The technicians stated the transmission needed to be replaced. The vehicle was not repaired. There was a recall under NHTSA campaign id number: 11v258000 (power train:driveline:driveshaft) but the dealer stated the VIN was not included. The approximate failure mileage was 1,820.

Transmission and driveshaft broke 21 Nov 2010 barely making it across busy intersection. Vehicle is 2011 kia Sorento. Purchased in February 2010 (in texas), kia Sorento broke down out of state (ft. Bragg, nc) thanksgiving week 2010. Kia had vehicle towed to nearest dealer - a+. Kia provided rental immediately - a+. Kia dealership reported transmission and driveshaft would need to be replaced. (vehicle started but would not move and made grinding noise). Kia now states "we do not have a followback policy" meaning I'm supposed to pay for vehicle to be returned from near ft. Bragg nc to where I reside in texas - f. Any one know the law? I have owned 7 kia's including this one, you would think kia would reward such loyalty?.

In October of 2010, I was driving my 9 month old 2011 kia Sorento. I was stopped at a traffic light and heard a very loud boom sound. I put the car in park. I tried to shift the gear into drive and it made a very loud grinding noise and the car would not move. I had the car towed into kia and the transmission had completely gone including the drive shaft. They had to totally replace the transmission and drive shaft. Today is April 19, 2011 and for the past couple weeks my car has been hesitating like I am running out of gas, at some points the car actually jerks. I am taking the car in to be serviced today.