general problems of the 2014 Kia Motor Sorento - part 1

I have had nothing but issues with my kia since I purchased it may 30th, 2023. It's continually stalling, completely looses power, sometimes won't operate at all. My kia is very unsafe and completely unreliable. I had to have it towed to the dealership before my first payment was even due. My kia has has to be taken to the dealership a total of 5 times and still nothing has been resolved, other than oil change, diagnostic testing, spark plugs replacement, "fuel system service", hecu fuse installed. As of today's date (June 19th, 2025) I still owe close to $12,000 on it. This is utterly ridiculous and needs to be resolved ASAP. It has been continual issues from may 30th, 2023 through current date (June 19th, 2025). In 15 months I have only been able to drive it 4,876 miles. That's how unreliable it is. I need help getting these issues resolved ASAP.

The contact owns a 2014 kia Sorento. The contact stated while starting the vehicle, there was a ticking sound coming from the vehicle. Later, on the same day, while pulling into a friend’s driveway, the engine began making a knocking sound. The contact decided to drive to the residence nearby, and the engine started knocking again, eventually causing the engine to fail and the vehicle to lose motive power. The check engine warning light was illuminated. The vehicle was towed to the dealer who diagnosed that the rods had failed due to excessive rust, causing the rods to knock. The dealer stated that the engine needed to be replaced; however, the vehicle was not yet fully inspected or diagnosed. The contact informed the dealer that the VIN was included in NHTSA campaign number: 23v652000 (service brakes, hydraulic) and asked that the recall repair be completed; however, the dealer had not confirmed completion of the recall repair. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was 147,000. Parts distribution disconnect.

All of it. Car randomly shuts off and lose power steering. No. Dealership has inspected. All the lights in the dash light up, screen says battery discharge warning, car shuts off and lose power steering while driving down the road.

The contact owns a 2014 kia Sorento. The contact stated while driving 30 mph, the vehicle stalled with the check engine and the abs warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 148,000.

The contact owns a 2014 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and refused to schedule an appointment. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 kia Sorento. The contact stated that while driving at an undisclosed speed, she smelled a burning odor in the interior of the vehicle. The traction control and abs warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v652000 (service brakes, hydraulic), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.

The contact owns a 2014 kia Sorento. The contact stated while driving at an undisclosed speed, the abs and traction control warning lights illuminated on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v652000 (service brakes, hydraulic). The VIN was included, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 32,000.

The contact owns a 2014 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulics); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate. The contact stated they drove the vehicle home and noticed there was gas leaking from the undercarriage. The dealer was made aware of the failure and diagnosed the failure being a crack in the high pressure fuel pump which needed to be replaced and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000  . Parts distribution disconnect.

Every light is on in the dash compartment. Power steering goes in and out. Brake lights not working even after being replaced. Car stuck in park unable to put into reverse. Abs/ airbag light showing- abs sensor replaced and still not working recall in 2022. Kia repaired vehicle and now that same issues are occurring kia refuses to even look at vehicle without payment of 180. 00 to just look!.

The contact owns a 2014 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. An unknown warning light was illuminated. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 71,895. VIN tool confirms parts not available.

The contact owns a 2014 kia Sorento.  the contact received notification of NHTSA campaign number: 23v652000(service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirm parts not available.

The contact owns a 2014 kia Sorento.  the contact received notification of NHTSA campaign number: 23v652000(service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirm parts not available.

The contact owns a 2014 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 kia Sorento sxl. The contact received notification NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received several months ago. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

The contact owns a 2014 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000(service brakes, hydraulic); however the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact's wife was driving at an undisclosed speed, the steering wheel independently turned to the left. The brakes failed to operate as needed. The vehicle slowly stalled and rolled to the shoulder of the road. The message that no key fob was detected was displayed, and the engine seized. The contact replaced the battery in the key fob. The contact started the vehicle. However, when the contact shifted the gear shifter into drive, the steering wheel independently turned to the left again with unknown warning light illuminated. The engine seized again. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

The contact owns a 2014 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and smoke was coming from the engine before the vehicle stalled. The contact was able to move the vehicle to the shoulder and had the vehicle towed. The vehicle was towed to the residence. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 133,000.

The contact owns a 2014 kia Sorento. The contact stated that while driving at an undisclosed speed at night, she became aware that the headlamps were extremely dim, severely compromising nighttime visibility. The abs warning and check engine warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v652000 (service brakes, hydraulic), and the VIN was included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was unknown.

The contact's husband owns a 2014 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brake, hydraulics); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's wife owns a 2011 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulics) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the check engine, the mil, and the abs warning lights were illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

The contact owns a 2014 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

1. Kia sold me the car with open recalls. And did not disclose this. 2. I’m still paying on it and they had to replace the motor on 01/31/23 recall. 3. They again sent the car home with an open recall sc212 because they didn’t have the part to remedy the recall. (brakes) 4. My brakes went out luckily in the parking lot. 5. Called kia customer service they gave me the run around hung up on me left me on hold 27 minutes first. But I finally spoke to a supervisor and they agreed to have it towed to mike shaw kia were I had purchased the car and who had done all maintenance and recall work. 6. Mile shaw called me and now wants 75. 00 to even look at my car. I have a11 yr old daughter and myself I have to take to school and work. This is a major recall I refuse to jeopardize my child’s life in this vehicle but I cannot afford to pay them anything plus the car payment insurance. And now I’m walking on top of all this.

Replaced engine 1/31/23 had open recall per 21v331was not repaired even though they wasn’t suppose to return vehicle according to recall. They said it would be safe to drive. Said they had no remedy to fix they would call me. Few days car stalls alternator was hanging had to replace. They didn’t replace properly. With in a month cars brakes were acting weird took in for diagnostic back brakes no remedy. Call kia still no parts for recall. Sept 11,23 was pulling off expressway during 5 o'clock traffic my brakes locked up I had no control. Towed to kia they wanted 75. To look at it then 2700. To fix the brakes. And stated I had no brake fluid. Which was just checked. They said recall did not cover the repairs neither the engine recall nor the brake, hecu, abs, stability control recall. I contacted kia they told me they would get back to me. As of oct. 31,23 they had not done any repairs or response from kia. So I traded my car back to kia so I would have a vehicle for school and work. I’ve tried to get reimbursement from kia. For rental car etc. And keep getting the run around. I have towing, rental, and repairs that they are refusing to reimburse me. I drove the recalled vehicle for 9 months and could have been killed myself, my daughter, as well as others. Kia could care less! I traded vehicle 10/31 the recall was cleared on my 2014 Sorento on 11/4 according to NHTSA. Gov 3 days they clear it so they could sell it. I m really disgusted with kia. I’m out thousands of dollars for their neglect. They couldn’t repair the recall for longer than 9 months for me . But as soon as I trade it to them it’s repaired or they are lying just so they can sell it. Just like when they sold it to me with 2 open recalls without telling me it had them. What do I need to do? suggestions? I do have more receipts and documents.

On 06/23/2023 I went to team Nissan located at 70 keller st . Took it in while purchasing new tires from tire warehouse told me about repairs that needed done that was still under warranty with team Nissan. When I took it to team Nissan they refused my warranty by telling me my car issuer was not any issue that they repaired back in July of 2022 for the amount of over 2thousand dollars. Team Nissan lied to me let me leave their shop knowing the dangers just because they did not want to grant my warranty which where brakes outta tie rodes and rear light inop charged me 45 for en inspection to deny my warranty. I still can't drive my car because team Nissan wanted me to repay for pairs that was still covered under their own warranty my vehicle only has 120 thousand miles I was still in my year frame and way less than the miles. I prefer to bring in my documents if not I must downmload at another time cant take pic ith desktop.

We bought the car 6 months ago from a dealership and since then the breaks are bad the engine makes this strange noise it always smells like oil is burning. The seat belts don't stay latch and I hr suspension is all over the place.

I was taking my daughter to school and the car stalled and died I restarted it but it wouldn’t accelerate and I could hear rattling in my engine so it took me a minute but I got it back to my driveway. The abs and traction control lights where on and low tire. No check engine lights or oil low. I called my friend jeff who is a mechanic and he came and checked oil and it was a quart low and he said the motor was shot that the blow by when he took the oil cap off he stated it sounded like a wrisp pin loose in my motor I called kia and they told me I had to have it towed they don’t provide that service. Doesn’t know if I am covered under warranty or not. Even though they’ve done several recalls on my car for things to do with my engine. And yesterday when I looked my car VIN # up it said I had a recall. This morning I was gonna print it out and it was gone. Which I found weird. The only people I spoke to was the mechanic where I bought my car and my mechanic friend about there being a recall on my car. So I can’t put my VIN # in on kia’s website it say it doesn’t recognize it. But it recognizes it here on this site. And I’m concerned they are trying to get out of fixing it just by the way the mechanic was talking to me. I bought my car there and I’m still making payments. But their website doesn’t recognize my VIN and it’s the kia dealer I bought my vehicle from? plus I paid 3200. 00 for extended warranty that they state ran out 2 weeks ago. Even though I have two years of payments to go to pay my car off. Isn’t an extended warranty suppose to begin when the manufactures warranty runs out? not run concurrently with the manufacturer’s?.

Multiple electrical issues throughout the car that come and go. The door locks will stop operating when using the key fob and lock/unlock switch on the driver and passenger doors, the only way to unlock them is manually. Window operating switch at all four doors stops working. The control buttons on the steering wheel are malfunctioning (volume up button decreases volume, volume down button activates voice control). Car stereo will call phone contacts via bluetooth without prompting. Had front and rear brakes replaced in April. There was shaking from the passenger side when brakes were depressed. Had brakes rechecked and it was determined the rotors need to be turned. Had the mechanic complete the repair. Now, in July, the brakes sound as though they need to be replaced (again) and the shaking has gotten worse. Will be taking to another mechanic. I have not had the electrical problems reproduced or confirmed by a dealer or service center yet. Vehicle and components have not been inspected. There have been no warning indications prior to or during electrical problems.

Abs warning light & traction control warning light illuminated. Next time vehicle was used, it was found that the abs hydraulic pump was running continuously and would not turn off even after key was removed from ignition. Pump motor was warm & due to fear of overheating & possibly starting a fire, power was disconnected. After power was restored, abs pump motor turned on again & would not turn off. Due to unsafe feeling of possible accident, vehicle is being park until repair parts can be obtained & replaced.