general problems of the 2015 Kia Motor Sorento - part 2

What component or system failed or malfunctioned? the engine began leaking hot air bubbles into the cooling system, causing hot coolant to leak into the harness and parts of the car. Is it available for inspection upon request? no, the manufacturer has responded that it does not cover the warranty because it is in another country, although the brand is present there. How was your safety or the safety of others put at risk? when heating the system there is a risk of burst hoses or catastrophic damage to the systems when driving and therefore risk of explosion or fire. Has the problem been reproduced or confirmed by an independent dealer or service center? yes, through an independent service center in the country where the vehicle is currently located. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? mechanical technicians state that it is a factory defect. Were there warning lights, messages or other symptoms of the problem before the failure and when did they first appear? no warnings, just hot coolant splashing onto the engine. Kia Sorento is a family vehicle, which we could not enjoy due to engine failures. Considering the timely maintenance, the brand must respond for the risk we ran by driving a vehicle with a catastrophic engine failure.

The engine cut off while driving. The mechanic said the motor seized and needs $8k in repairs. Kia said I missed a software update that is needed in order to be eligible for an extended warranty and they denied the repairs. I never received notice that a software update was needed.

March of 2022 the engine stalled out and found out due to coolant leaking from head gasget area. Put new engine in and July 2024 the new engine started stalling and knocking. No warning lights. In middle of busy traffic and died. Rod bearings failed and metal shavings appeared in engine. Need another engine but can't afford it. Dealership said its manufacturer problem. I know other kia engines were covered under the problem with rod bearing but ours wasn't. This should be included.

With regular maintenance, at 138,000 miles my engine has a crack in the block and an inner oil leak that hadn't been previously detected during oil changes, which may have been a result of the check engine light that read camshaft issues just before it happened. All the other recalls and problems these kia engines have had I'm sure I'm not the only one with this issue.

My 2015 kia Sorento was in complete engine failure need help of repairing and replacing engine.

The contact owns a 2015 kia Sorento. The contact stated while driving approximately 55 mph, the brakes locked up, the steering seized, and the vehicle stalled. The contact stated that there were several unknown warning lights illuminated. The contact was barely able to pull off the highway. The contact was not able to restart the vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 106,000.

We were driving our car and it all of a sudden just stopped working. We luckily were able to pull over before it stopped completely, no noise, jerk motion or anything the engine just stopped. We had it towed to a mechanic who said our engine blew. It only had 140,000 miles on it but the repair/replacement we were quoted would have cost us more than the vehicle was even worth so we ended up having the car junked.

The car started shaking, it slowed down and stopped and all the lights on the dashboard came on and there was a loud sound and I turned the car off. I called towing, got my car back and took it back to the dealership. At the dealership they checked the car and called the warranty company who sent an inspector. . . The ethos group told me that there were some errors in the report and that they still couldn't give me information, after two weeks the dealership called me and told me the warranty denied the claim. The denial claim said it was the coolant hoses that caused the engine problem and overheating, but I bought the car from the dealership when it had 85,063 miles on it and it hadn't even passed the year when the engine blown off and the car had 100,381 miles and has regular maintenance at the dealer. Before any lights came on on the dashboard it started shaking and slowing down and all the lights were on. . . How can they said the car overheated but no light of warning?.

You forced kia into an extended warranty for an engine defect. They warranty 2016/17 models under wty035 but it also happens to 2015 models. I'm hoping this can be extended.

My car died when I stopped. No warning lights, no warning whatsoever. I had to push my car out of traffic. I was able to start it again after a couple minutes but immediately a knocking sound started. I was encouraged to get an oil analysis by my mechanic friend in which it states my oil is fine and describes the metal found in the oil and where it likely came from.

Coolant leak, due to stripped head bolts.

The oil pump quit and kia had a service bulletin that indicated that the oil pumps were defective and 10 years or 180k they would repair. Not may case.

Engine has seized. Mechanic at local automotive shop stated that the engine seizure is due to engine burning oil internally. Told me to call kia because they were aware of this problem due to safety recall. I reported problem to kia dealership but was told there was no safety recalls relating to my vehicle. Check engine light has been coming on sporadically since 2018 along with my vehicle randomly stalling while idling in traffic. Kia was made aware of these problems and did a diagnostic, stating that the light wasn't on during inspection. And there was no reason for stalling. Also reported smell of chemical and fumes several times but nothing was found. When my vehicle reached 100k miles I was told by kia dealer that it is normal for the check engine light to stay on due to wear and tear/high mileage. Engine seized while driving.

While driving home from picking my children up, engine started making a knocking noise. No warning lights or indicators were illuminated. Engine stalled while pulling down my driveway. Took it in for a diagnosis. Metal flakes have been found in the oil. 3. 3l lambda two engine reliability is already being questioned.

My car has been giving me problems for about three months now and we’ve changed about four or five parts on the engine/transmission and it’s still acting up. We’ve called the kia dealership several times to alleviate the problem but they are giving us the runaround about the three recalls that pulled up for the 2015 kia sorrento and they saying that we have to pay $150 for diagnostic per recall, which I don’t understand that if it’s not our fault then they should cover the diagnostic and the recall. We’ve contacted them on several occasions about the situation with my brake lights being on after I turn my car off and they stay on until my battery is almost dead. They don’t want to fix the hecu I believe the electric short that kia have been experiencing. This car is the worst car I’ve ever had. I’ve never had to experience anything close to what I’m experiencing with kia. They are an absolute disgrace it’s almost like they’re trying to pocket diagnostic money for themselves because there’s no way I have to pay almost $500 for three recalls, that’s no fault of our own. If I had the money to get another car, I would. They told us that we can trade it in if we come with a higher down payment, but I’m not able to do that right now so I’m just trying to get my car fixed until I’m able to do so. Please help us get our car fixed and the recalls serviced because andrew at kia country of savannah sounds like he’s irritated because we’re trying to get down to the bottom of them getting the recalls done. It’s like he’s just telling us anything to try to avoid doing the recalls. They also stated that when the car was dropped off, they didn’t find anything pertaining to the recalls whether y’all find anything or not you know that there are recalls for that particular car just fix it. Please help. We are not gonna stop until the car is fixed. I’m gonna keep reaching out. I’m gonna keep calling up there to see when it can be done because it’s costing us money that we don’t have.

There is oil leaking into my coolant. I had it flushed, hoping it was just a fluke. Then noticed there was more oil getting into my coolant. I had the vehicle inspected again and they stated it was probably a blown head gasket, or a cracked head.

2015 kia Sorento 3. 3 gdi engine out of know where the car stalled on a hwy engine now knocks loudly was told it has to be completley replaced no warning or anything kia is saying its going to be 11k to fix.

Eccessive oil consumpion. I related it to the dealir who did not want yo do anything about it. I present this problem yo the dealr beginning of 2024 and sid not wanted to do anything but instructed me yo gather my receipt and come back. By yhe time I pulle all my record 10 yaer of car maintenanxe iy took me yime and I was necer told yhat after 10 yers yhw warrant will expire and thw miles qhere noy valid anymore. I went by the miles knowing that I could do somwnthing about unyil 100,000 miles. When I went back to my dealer, the dealwr had cl9sed down so I yook yhe cae yo anoyher dealer and was yold couldnt do noti g and I should I called costumere caee. I have been calling molyiple yime but no cooperarion on their hand. Knowing yhat I went thwr early yo rwport thw issue thwy are srill noy taking reapo sability. I am reaxhing out for hwl as the car consume an eccessive amount it keep smelling brurning smell and oild needs to be added ever 1000 mile. Please guide me o. How to proceed 8184724019 if u need to reach me. Thanks for ur help in this matter.

On Sunday 2-4-2024, at ~2-3am, my daughter & her boyfriend were driving her 2015 kia Sorento on i69 near fishers in (67 miles from their home) when the engine rod bearings failed. Driving at interstate speeds, they immediately pulled over to the shoulder. If traffic had been bad, this could have caused a deadly accident. This created an emergency roadside service issue. Fortunately, my daughter's boyfriend was with her to help her through this anxious & traumatic event. It took a couple hours (in freezing cold weather) for them to figure out what to do. They called us (her parents) at 5am for assistance. They eventually got a tow truck to tow the car back to our hometown's kia dealer for service. On the next business day, the kia dealer diagnosed the problem as a blown rod bearing; the engine was locked up. Cost to repair will be ~$5900 plus a $589 towing charge. Quotes are included with this complaint. After some research, I discovered that faulty rod bearings is a huge problem on mid-2010's Sorento 2. 4l engines. The internet is full of customer complaints on this. In addition, there is even a theta ii class action lawsuit on this. The problem is that pervasive. I have contacted kia customer service (irvine, CA) and the kia theta ii customer service group. They explained that because they obliged by conditions of the theta ii lawsuit, which, for them was two mailings to dmv registered owners in summer 2018 & summer 2019 requesting owners to install an ecu software upgrade (followed by a 3rd mailing by the lawsuit handling firm: epiq), that their liability on this matter is covered. The previous owner did not open or see these letters. So this upgrade was not done on this car. To me, kia/Hyundai acted in bad faith not to continue with mailings (once every 6 months) to all dmv registered owners until all registered cars had dwindled to very low numbers (<10% of initial sales). Therefore, I think they are still liable for this safety & traumatic issue.

Car shut down driving down the road and spun a bearing.

•the engine of my 2015 kia Sorento experienced a catastrophic failure, leading to a loss of power and abnormal sounds while driving. It is available for inspection upon request. •the sudden failure of the engine posed a significant safety risk to both me and others on the road. Without any warning lamps or messages, this malfunction could have led to a complete loss of control over the vehicle, endangering lives, particularly if I had been driving at high speeds on the highway. •yes, the issue has been confirmed by the courtesy kia service center in messa, where the vehicle was inspected and diagnosed with a crashed engine requiring replacement. •while the vehicle has not been inspected by the manufacturer, it has undergone evaluation by the authorized dealer service center, courtesy kia in messa. They told me that they have contacted manufacturer and that they declined any support because I am second owner and therefore there’s engine warranty only cowers 60000 miles. •no warning lamps, messages, or other symptoms were present prior to the engine failure. Despite diligently maintaining the vehicle and conducting regular services, there were no indications of any issues until the sudden loss of power and abnormal sounds occurred while driving. Even upon towing my car home and parking the vehicle at garage, no warning lights were illuminated, further highlighting the unexpected nature of the malfunction.

Manufacturer failed to honor repair of seriously damaged engine due to a faulty distribution in oil causing a major engine failure. Kia USA manufacturer is currently under massive lawsuits due to this issue and which involved the model we purchased. Vehicle has very low mileage of 85085 and should be covered under the manufacturer's warranty of 100,000 miles. Manufacturer claims they declined our claim because we failed to attend to a massive genetic form mailed to all owners in 2018. As a consumer we are simply asking they honor the warranty and replace and/or fully repair the damaged engine in our family SUV.

Weak head bolt threads that are easily stripped and causes excessive leaks.

Sudden engine failure. Upon inspecting the vehicle kia mechanic concluded engine failure is due to rod bearing wear, which isn't part of the engine failure recall. Thus customer is responsible for all expense in full.

Car suddenly had a knocking sound, check engine light came on and as I was driving, the car loss power suddenly died and woudn't start back up. Mechanic diagnosed that head bolts came loose and damaged engine. Has been at mechanic since 11/27 with the engine being rebuilt. Aprox cost at $7,600.

The contact's mother owns a 2015 kia Sorento. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact stated that the vehicle had consumed three quarts of oil after 367 miles. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle could be experiencing an internal oil leak. The vehicle was then taken to the dealer, where an oil consumption test was initiated. The dealer informed the contact to come back after 300 miles. Additionally, the contact stated that the air bag warning light was illuminated, and the front passenger's side seat belt pretensioner failed to operate as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 96,000.

The car has 106,000 miles, engine suddenly have knocking sound when started the engine then it will go away with no indicator of any issues. A week later, my wife was driving it and the knocking sound turns very loud and the car went into the limp mode and almost cause her to get into a car accident. We took the car to the kia dealership and it was determined that the engine has a lower end rod knock due to bearing failure, the long block engine assembly needs to be replaced. I researched it and this is a commonly known issue for kia's engine that already affected many other kia owners.

We just got my wife’s Sorento sxl back from our kia dealership in kennesaw georgia yesterday. We took it in because of a clicking sound in the engine. They kept the car for a diagnostic they said the car had low or no oil,my wife informed the service rep. That we have all the oil changes and we’ve never ,ever drove the car without oil ! they kept the car another week we found out yesterday what it is. Metal debris in engine,rod bearing wore,oil leaking in engine ! we were told to buy a new engine! the car has 105,000 miles on it the price on the engine was to be 14,000 dollars we can’t even trade it in because of this a get what the car actually worth ! 3. 3 l v-6 kia engines also check carcomplaints web. Starting in Jan. 2023.

Ongoing issue with coolant mixing in the oil causing overheating in the engine. I believe this a safety risk as driving the vehicle for longer than 30 minutes causes the engine temperature to rise dramatically and risks complete engine failure, potentially when driving at speed. Vehicle has not been examined by a dealer. We've just become aware this is apparently due to kia's known soft block issue.

Paint started peeling off.

Check engine light started coming on at about 39,000. Miles took to local mechanic who preformed lots of repairs and called kia for information concerning engine issue. Received notice of recall from kia on the hecu -instructing me to park truck away from home due to fire. Check engine light back on again at 41,000 miles, took to dealership where they replaced the hecu and fuel pump and fuel lines. Picked up truck and noticed when braking the truck shook all over and seem to almost stall when taking off. Check engine was back on and the alert of the system telling me I had an engine failure. Took truck back next day, again repairs of the pvb valve was done. Someone drove the truck of 180 miles on a check engine light and unplugged the battery. Got truck back and within 10 minutes the check engine light was back on and the system telling me engine failure and truck was unsafe to drive. Truck now at another kia dealership, after many conversation with kia the representative instructed me to tell the dealership where the truck was that the truck had a recall (supposedly) fixed. Called the dealership now tells me there is no fix for the hecu issue and they can not tell me the truck is safe to drive. I have not had the truck for now 4 months and kia doesn't know how to fix it. I have filed 4 cases against kia, they have not offered me a rental car or loaner and they do not have any expected date for me to get the truck back. I have files but it won't let me upload them for the receipts/ information from kia.

Car temp gauge would go up high and go back down. No check engine light when this would happen. Took to mechanic and found out the radiator and the engine head gasket needed to be replaced.

1. The engine seized and lost total power at 74,795 miles due to faulty rod bearings manufactured by kia and due to metal shavings left within the engine compartments. Yes, I have the vehicle in my possession. It is stored at my apartment garage and it is available for inspection. 2. I was driving my vehicle on the highway prior to sudden engine seizure and loss of power. The check engine light appeared for the first time on 10/6/23. I immediately took my vehicle to my mechanic (same day on 10/6/23) where it seized and lost complete power on the road. It had to be pushed into the mechanic's garage by hand. Total loss of power of my vehicle could have resulted in a catastrophic accident and injuries to myself and others. I could have lost control of the vehicle and I could have been rear-ended or side-swiped at a high speed on the highway or the street. Additionally, my vehicle was recalled due to a faulty hecu/abs module, which could have resulted in engine fire and it was recalled due to increased theft risk because my vehicle was manufactured without an engine immobilizer. Kia did not notify me of any recalls nor did they notify me of their self-proclaimed and self-manufactured ksds and "product improvement campaign - p11802". Kia corp (irvine, CA) only provided a sample letter on 11. 13. 23. 3. Yes, the defect was confirmed by my mechanic, kia corp, and by the grand kia dealership in thornton, colorado. 4. Yes, the vehicle was inspected by the grand kia dealership in thornton, colorado. Grand kia confirmed that there was no rotation of the crankshaft and no power or codes detected upon scanning the engine. Grand kia confirmed that the engine failure was due to their faulty rod bearings, but denied engine replacement because I did not upgrade my engine with their ksds/"product improvement campaign", although they upgraded my car with the ksds upon diagnosis to cover up. Grand kia stated that engine seizure is not a safety issue. 5. Yes, check engine light.

Engine is smoking , but is not showing over heating on gauge. Just had oil changed on Thursday 9-28-23 by ntb, it has happened 3 times before oil change and once since(today),.

Without vehicle warning lights, I was driving on a highway and my engine began making loud noises. My safety was put at risk as my car did not indicate any warning there were any vehicle issues and I was on a major highway which could have potentially not only affected my safety but the safety of others.