Timing Tensioner problems of the 2015 Kia Motor Sorento

Two problems related to timing tensioner have been reported for the 2015 Kia Motor Sorento. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2015 Kia Motor Sorento based on all problems reported for the 2015 Sorento.

1 Timing Tensioner problem

Failure Date: 06/01/2020

Upon a cold star, engine rattles loudly. This was determined to be a timing chain tensioner. This is a known problem I kia's across many models. Somehow the Sorento was excluded. Of course our vehicle is at 101,000 miles and kia not only refuses to cover it, the want $3100 to make the repairs. I contacted kia corporate, the led me on and changed their story 3 times over 2 weeks and ultimately declined to help. This is a know problem and there are other advisories with other models. It's the same tensioner, I don't know how they can pick and choose.

2 Timing Tensioner problem

Failure Date: 02/17/2019

Between oil changes, the engine on this vehicle burned through / consumed all of the full synthetic oil causing a massive failure with the timing chain and all the tensioners. Repair estimate: $2800. I've never had a car that consumed oil like this. It was unpredictable. If I had caught this later, it was have likely caused a more catastrophic failure requiring the replacement of the entire engine or rebuild. The vehicle is under 75,000 miles. Had I been the original owner of the vehicle, a 100,000 mile warranty would apply. However, subsequent owners lose 40,000 miles of warranty coverage. My warranty is expired as a result. Kia has had other recalls on prior year Sorento models, but the 2015 is yet to be recalled as of the writing of this complaint. I hope that changes in the near future.




Safety Ratings of Sorento Cars
Fuel Economy of Sorento Vehicles
Sorento Defect Investigations