Door Problems of Kia Motor Sorento

Kia Motor Sorento owners have reported 27 problems related to door (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Kia Motor Sorento based on all problems reported for the Sorento.

1 Door problem of the 2015 Kia Motor Sorento

Failure Date: 04/05/2023

Snow white pearl paint has suddenly started peeling on passenger door and around windshield.

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2 Door problem of the 2014 Kia Motor Sorento

Failure Date: 06/15/2020

Tl the contact owns a 2014 kia Sorento. The contact stated that the key fob and automatic locks failed to lock the doors. There were no warning lights illuminated. The vehicle was taken to wilson auto group (4202 lakeland dr, jackson, ms 39232, (601) 914-4200) where the keyfob battery was replaced. The system was reset and diagnosed that the motherboard needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 126,000.

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3 Door problem of the 2011 Kia Motor Sorento

Failure Date: 11/26/2019

Tl the contact owns a 2011 kia Sorento. The contact stated that the front passenger door could not be opened from outside of the vehicle. The contact took the vehicle to an independent mechanic, but they were unable to assist. The manufacturer and dealer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 97,400.

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4 Door problem of the 2011 Kia Motor Sorento

Failure Date: 09/17/2018

Tl the contact owns a 2011 kia Sorento. While attempting to retrieve some packages from the rear seat of the vehicle, the exterior handle was pulled and a piece of the handle assembly detached. The contact also stated that the same failure occurred to the rear passenger door. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 103,000.

5 Door problem of the 2011 Kia Motor Sorento

Failure Date: 05/16/2018

Tl the contact owns a 2011 kia Sorento. The contact was unable to open the doors from outside the vehicle. The dealer (billion auto kia in sioux city, iowa) diagnosed that the vehicle doors needed actuators. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was 138,000.

6 Door problem of the 2011 Kia Motor Sorento

Failure Date: 11/13/2017

The contact owns a 2011 kia Sorento. The contact stated that the door handle was loose. The contact took the vehicle to kia of greenville (424 laurens rd, greenville, SC)where the front driver and passenger door handles were replaced per a customer satisfaction campaign. The vehicle was repaired; however, the rear passenger door handle experienced the same issue. The manufacturer was not notified of the failures. The failure mileage was approximately 130,000.

7 Door problem of the 2011 Kia Motor Sorento

Failure Date: 06/10/2017

The contact owns a 2011 kia Sorento. The contact stated that the rear passenger door handle fractured. The vehicle was scheduled to be taken to an unknown dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

8 Door problem of the 2013 Kia Motor Sorento

Failure Date: 05/04/2017

The contact owns a 2013 kia Sorento. While attempting to open the rear passenger door, the door handle fractured and detached from the vehicle. The contact also stated that the front passenger side headlamp and electrical component melted. The vehicle was taken to the dealer where the headlamp was repaired; however, the dealer declined to repair the door handle free of charge. The manufacturer was notified of the failures. The approximate failure mileage was 102,000.

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9 Door problem of the 2011 Kia Motor Sorento

Failure Date: 03/25/2017

The contact owns a 2011 kia Sorento. The contact stated that both front and rear driver and passenger side door handles failed to operate from outside of the vehicle. As a result, the contact was only able to enter the vehicle through an open window with the inside handle. The vehicle was taken to an independent mechanic where it was diagnosed that the door actuators and door handles needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 205,000.

10 Door problem of the 2007 Kia Motor Sorento

Failure Date: 08/21/2016

The contact owns a 2007 kia Sorento. The contact stated that the front passenger side door was jammed and the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

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11 Door problem of the 2013 Kia Motor Sorento

Failure Date: 07/13/2016

The contact owns a 2013 kia Sorento. The contact stated that the rear driver side door handle fractured without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 35,000.

12 Door problem of the 2011 Kia Motor Sorento

Failure Date: 06/06/2016

The contact owns a 2011 kia Sorento. While the vehicle was parked, the rear doors failed to open. The mechanic stated that the rear door panel was warped and needed replacement. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 90,000.

13 Door problem of the 2011 Kia Motor Sorento

Failure Date: 06/03/2016

The contact owns a 2011 kia Sorento. The contact stated that the driver side exterior door handle fractured without warning. As a result, the door only opened from the inside. The vehicle was taken to a dealer, but the cause of the failure was unable to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 28,900.

14 Door problem of the 2011 Kia Motor Sorento

Failure Date: 05/15/2016

The contact owns a 2011 kia Sorento. The contact stated that the rear driver side door would not open from the outside. There were no warning indicators illuminated. The dealer diagnosed that the door lock would need to be replaced. The vehicle was not repaired. The manufacturer was not notified. The VIN was invalid. The failure mileage was 95,000.

15 Door problem of the 2011 Kia Motor Sorento

Failure Date: 05/09/2016

The contact owns a 2011 kia Sorento. The contact stated that the front and rear driver side doors locked and failed to open. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 85,000.

16 Door problem of the 2011 Kia Motor Sorento

Failure Date: 05/02/2016

The contact owns a 2011 kia Sorento. The contact stated that the rear driver side door did not open without warning. The vehicle was taken to a local dealer where it was diagnosed that a practice piece fell off and needed to be replaced. The manufacturer was not notified of the failure. The failure was not remedied. The failure mileage was 92,000.

17 Door problem of the 2011 Kia Motor Sorento

Failure Date: 06/17/2015

The contact owns a 2011 kia sorenta. The contact stated that the rear driver side door would not open from outside the vehicle. The vehicle was taken to the dealer where it was diagnosed that there was a cosmetic failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 131,940.

18 Door problem of the 2011 Kia Motor Sorento

Failure Date: 06/07/2015

The contact owns a 2011 kia Sorento. The contact stated that the front driver side door failed to open. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.

19 Door problem of the 2006 Kia Motor Sorento

Failure Date: 06/01/2015

The contact owns a 2006 kia Sorento. The contact stated that when a passenger exited the front passenger side of the vehicle, the door handle cut her hand. The contact stated that the interior door handle's chrome paint peeled off where the seams met and caused the door handle to split, leaving shards of chrome exposed. The contact stated that the failure also occurred on the driver side interior door handle and, on another occasion, caused her to cut her hand. The vehicle was taken to the dealer and was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.

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20 Door problem of the 2011 Kia Motor Sorento

Failure Date: 05/27/2015

The contact owns a 2011 kia Sorento. The contact stated that the rear driver side door failed to open. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the door actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,050.

21 Door problem of the 2011 Kia Motor Sorento

Failure Date: 05/05/2015

The contact owns a 2011 kia Sorento. While parked, the contact attempted to open the rear driver side door, but it would not open due to the door panel becoming warped from the outside heat. The failure recurred on multiple occasions. The vehicle was repaired, but the details were unknown. The manufacturer was notified of the failure. The failure mileage was 95,000.

22 Door problem of the 2013 Kia Motor Sorento

Failure Date: 05/29/2013

Rear right door handle assembly fell apart when my wife was opening the door to place groceries on rear seat. This incident has never happened to me on the different cars I have owned.

23 Door problem of the 2007 Kia Motor Sorento

Failure Date: 12/21/2012

The contact owns a 2007 kia Sorento. The contact stated that both rear exterior door handles fractured. In addition, the front exterior driver side door handle fractured. When the failure occurred, the contact entered the vehicle from the front passenger side door. The vehicle was taken to the dealer where the three door handles were replaced. The manufacturer was notified of the failures. The approximate failure mileage was 96,469.

24 Door problem of the 2011 Kia Motor Sorento

Failure Date: 10/07/2010

1st incident 10/2010 - outside right side rear door handle snaps off (child lock on inside of car engaged so you cannot open door from inside and making it difficult to get a child out of the car). 2nd incident 01/17/2014 car has 35000 miles now - outside left rear door handle snaps off (child lock on inside of car engaged so you cannot open door from inside and making it difficult to get a child out of the car). I thought the 1st time it happened it wow I have never had that happen before on any vehicle I have ever owned - I bought this car new with only 15 miles on it, it is garage kept. Now that this has happened before I question the quality - and have read online of others having same issue.

25 Door problem of the 2004 Kia Motor Sorento

Failure Date: 09/02/2009

The contact owns a 2004 kia Sorento. The contact stated that both rear doors have corrosion on them and have caused pieces of rust to fall off when the door was opened. The dealer concluded that the failure was caused by the entrance of rock chips. The vehicle was repaired at an expense of $70. 00 by using a black spray to eliminate the corrosion. The failure mileage was 36,000 and the current mileage was 63,000.

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26 Door problem of the 2007 Kia Motor Sorento

Failure Date: 06/03/2008

Have a 2007 new sedona from kia. It comes with a key remote that closes the two back passenger doors. These sliding doors do not stop until it detects a strong resistance against it which makes it very unsafe for children. My child got her arm caught in the door for a brief second leaving a nice bruise. Luckily she pulled her arm out before it closed all the way. When I called smithtown kia in NY, they told me that they do not have sensors and it will stop when there is enough resistance against it. This is unacceptable and a huge safety problem. Imagine if a child does not get their arm caught, but their head? please advise on what can be done with this. Thanks.

27 Door problem of the 2003 Kia Motor Sorento

Failure Date: 06/15/2006

Both rear interior door panels and liftgate are rusting out on vehicle that is 1. 5 years old (and garage kept). Kia states they have a "5-year/50k mile bumper-to-bumper warranty" for poor craftsmanship & faulty materials. Apparently, a brand new vehicle rusting out doesn't meet kia's definition as covered under warranty and will not fix it. Kia's warranty is overstated. No vehicle (even one's built into 1950's rust out with in a year. Poor materials. . . . Lousy warranty.

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Other Common Structure related problems of Kia Motor Sorento


Safety Ratings of Sorento Cars
Fuel Economy of Sorento Vehicles
Sorento Defect Investigations