Body Problems of Kia Motor Sorento - part 1

I have the pearl white paint on this vehicle. It is peeling off the car.

See all problems of the 2015 Kia Motor Sorento 🔎.

I now believe I've had a lemon. Since I purchased my car in 2016 they have been trying to diagnose a smell from the exhaust and started replacing parts, this was in miami. Then for a few years in vegas the car spent months at the dealership trying to fix a burning oil issue which I've been told there is a known problem with the turbo still isn't fixed. From the first year I had paint peeling on my snow white pearl color which has numerous forums about kia/Hyundai paint issues especially with my color. I had them repaint the hood which took twice after the bad job the first time. I saw little bumps in the paint which I thought was over-spray from that incident and now I have peeling from one of those spots which is how they form from what I read. My car is 2016 but only has 65k miles. The spot now is getting bigger by the week, the rain isn't helping. There are other spots around the edges and a big spot on the roof and others I've already filled in with a paint pen which looks ugly. If you see my car, inside and out it looks pretty close to new from the way I've taken care of the car. The paint started in August of 2016 but most recently 2025. The engine issues were day one but most recently 2024 they fixed a cylinder that got a hole in it after consuming all the oil and it seems to be headed down that path with the remedy they are offering at kia. The engine and paint should be convered under a class action lawsuit or recall to hold them accountable and fix the issues.

See all problems of the 2016 Kia Motor Sorento 🔎.

The trim on my vehicle will not stay snapped down.

See all problems of the 2024 Kia Motor Sorento 🔎.

Paint is falling off in large sheets could be a safety issue, been reported to the dealership, and no warning. I feel this is a real safety issue because it comes off in large sheets could cause and issue on the highways for flying debris.

See all problems of the 2014 Kia Motor Sorento 🔎.

Front panel of panoramic sunroof shattered while driving on interstate 90 at approx 65mpg. Sunroof was fully closed. Exploded on its own with no outside influence. Conditions were clear and dry. Sounded like a gun shot and glass was flying everywhere. Fortunately shade was closed with no glass entering passenger compartment. Could have resulted in injuries or accident if glass entered the driving inside area.

See all problems of the 2023 Kia Motor Sorento 🔎.

Paint peeling everywhere an innocent burning excessive oil.

2019 kia Sorento white pearl paint began peeling. Spoke with kia dealership about issue due to sister company Hyundai having the same issue which resulted in an extended warranty. I began communication with dealership on June 2, 2025. During this time, it had been told that other kia white pearl paint has been defective, but nothing has been done on kia's side as of now. My dealership has "attempted" to get a goodwill coverage due to paint warranty expired after 36 months of the vehicle which was in 2022. I have been put back and forth and not given specific answers on how to move forward with getting my car fix for a manufacturing/defective paint error. I have also priced out other body shops and the price estimate was over $2500. I am frustrated as I do not believe I should have to take care of an error based on kia's issue.

See all problems of the 2019 Kia Motor Sorento 🔎.

Driving on interstate during a partly cloudy day at 53 degrees going 65 mph. There were vehicles approximately half a mile away in the front of us and approximately 2 car lengths behind us with no noticeable debris on the road. Moon roof was fully extended and the moon roof exploded without warning (not due to rocks). It sounded like a gun shot went off and we were covered in glass.

Pearl white paint has suddenly begun flaking off from roof of my 2019 Sorentosxl. It is running above the length of the driver side door. Paint should not be doing that. Looks like a factory defect. Noticed many other complaints for the exact same issue. Kia defers to the warranty but kia should fix this regardless of warranty timeline since this is not as a result of external forces or owner error.

The paint on my 2015 kia Sorento (snow white pearl) is peeling off large sheets, exposing the metal underneath. This is a know issue affecting many kia and hyndai vehicles. I am concered it will lead to rust, safety issues, and reduce visibility. A piece laded on my windshield blocking my view. Kia has denied repair and has a case pending more research. Case number is 25399760. This is cleary a manfacturer defect happening to this color only. It is peeling on the hood and doors and back side. I am the original owner.

I am writing to bring to your attention a concerning issue regarding the instrument panel of the 2016-2020 kia Sorento. My car - 2017 kia Sorento. In approx. 2021, I noticed a small 2 cm crack resembling a razor blade cut on my instrument panel (part number: 84710-c5000wk, also 84710-c6000wk and 84710-c6001wk). At the time, I did not find this defect alarming as it was minor and located far from the airbag area. However, over time, the situation has deteriorated significantly. The small crack has now developed into three substantial cracks measuring between 6 to 8 inches, with some of them encroaching upon the airbag area. I am increasingly concerned that these cracks may impact the airbag deployment mechanism and potentially result in fragments from the panel flying out during a collision, an issue that has been documented in other vehicle brands in the past. After conducting some research, I found that this problem appears to be common among the kia Sorento models manufactured between 2016 and 2020. Numerous sources online indicate that these dashboard cracks pose a safety hazard. I have made attempts to address this issue directly with kia. However, I was informed that the initial inspection fee is $150, and the estimated cost for part replacement and installation is approximately $3,959. This amount is quite significant. I urge your organization to investigate this matter further and consider providing a remedy for affected customers. Thank you for your attention to this important matter.

See all problems of the 2017 Kia Motor Sorento 🔎.

I purchased my kia Sorento in August of 2024 in April 2025 my kia went into limp mode p1326.   it was determined to be part of the ksds recall but all they did is replace the sensor.   something caused that sensor to go off and I feel they just masked the problem.    at the same time in April I was told that there is a severe case of oil consumption that the kia dealership requested information I do a $700 engine cleaning but actually made the oil consumption worse.    also just in the last 11 months ive had excessive paint issues where overall there's random chips, then peeling on the hood, side of the windshield and top of vehicle.   I messaged kia USA where I was informed neither situation is covered under warranty.    my thoughts on oil consumption is I myself and the previous owners via carfax show consistent maintenance which in turn make it seem to be a manufacturer issue.   I'm in imperial mo 63052 USA  not sure if your company can help or refer me to someone who can.  .

Hey I’ve recently wrecked my vehicle due to malfunctions this year just a few months ago & I reported it to the dealer before I crashed it. That something was wrong with the engine and also sent the dealership I purchased it from videos before hand but nobody would listen to me. Now my car is sitting in a lot engine blowed and I can’t afford another one. I have proof , names and also couldn’t get my car fixed because I only had liability insurance only. No report was filed because me and the other vehicle was transported to uab hospital.

See all problems of the 2012 Kia Motor Sorento 🔎.

Snow white pearl paint is not bonding to kia Sorento roof.

The panoramic sun roof opens but will not close. It takes 6-12 attempts to get it to close, it will move to where its an inch away from closing then reopen. Kia has recalls for this make and year but says my car is not affected. Attempting to get it to close is very distracting and frustrating taking focus away from driving.

See all problems of the 2021 Kia Motor Sorento 🔎.

On March 19 I completed my 8,000 mile oil change and then drove to florida. I had a warning light to change my oil since the company did not reset it. Unsure of the other warning lights. As I was driving in florida on the interstate the car started having issues. It was making a noise, then started smoking and by the time I got off the exit and got out the front right of the car was in flames. I was transported to the er with smoke inhalation. The car in still in clermont, FL with no resolution. The car has been inspected by the insurance and a third party inspector. The last I was told the inspection report is with the kia engineers. I am unaware at this point what the failure was that led to the fire. No response from kia for over a month.

The paint on our kia sorrento is chipping and flaking off.

The rear glass panel on the panoramic sunroof shattered without being bumped or hit, the gar is garage kept and in a treeless parking lot in day. The loud noise as well as damger of glass falling into back seat of car is dangerous. Am taking it to dealership this weekend for them to diagnose a cause but were unable to see us for three days.

My kia Sorento has the pearl white paint that began peeling 4 years ago. That is a known issue for kia vehicles made between 2013 and 2019. [xxx] . While this is not necessarily a safety issue, it is common problem that kia knows about. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I have the snow white paint, and it is peeling in several areas. Hood, roof, and section that goes from fender to roof.

The Sorento is coated with a "snow white pearl" paint that started delaminating rapidly. I took it to the dealership at first for a pen touch up, but it started chipping and peeling exponentially quicker lately. This is a serious issue as the paint is the only protector of the body from rust and wear.

Delamination of paint.

See all problems of the 2013 Kia Motor Sorento 🔎.

The paint is peeling everywhere on my vehicle.

Paint on our pearl white 2016 Sorento is beginning to delaminate on the front of hood and the two pillar posts. It began as a small bubble and continues to spread and chip off. Several quarter-sized spots now and two hand-sized places.

There is delamination of the snow pearl white paint. It has been reported and noted at the kia dealership. Starting on the hood and passenger driver side door. It is literally falling off after a bubble formed under the paint. Kia has pictures of this.

I have a 2013 kia Sorento with severe paint delamination. The paint is chipping across multiple areas of the vehicle, and I need assistance resolving this issue with kia to secure coverage for a complete repaint.

The paint on my vehicle has started to peel and is increasing getting worse. Will kia repaint my car. It's looking very bad.

Vehicle has paint that is delaminating in numerous places. It starts as a raised area then the paint just flakes off leaving bare metal exposed. My vehicle value has gone down and the cost to repaint is over $4000 because the damage is not isolated to one area, but is scattered across all sections of the car body. The paint color code is swp, snow white pearl. We have been to the kia dealership where the car was purchased new. They said we would have to call kia corporate, which we did, but their answer was for us to pay out of pocket for repainting and then try to get reimbursed from them. Corporate told us they were not taking any action for paint beyond the 3 year / 36k warranty period.

Paint peeling and delaminating.

The paint is bubbling up and peeling/chipping off on the hood and roof. Color is snow white pearl.

Sunroof randomly exploded driving down the road.

2018 kia Sorento. Snow white pearl paint started delaminating at about 45,000 miles. Now it has 51,000 miles and I have multiple spots where it is delaminating on the hood, front bumper, and fender. Also, where the paint is delaminating I am also starting to see small chips on the paint below since the clear coat is gone. I cant believe my car paint is having issues and it only has 51,000 miles on it. It has been stored in a garage for the life of the car.

See all problems of the 2018 Kia Motor Sorento 🔎.

My pearl white 2019 kia Sorento lx is peeling terribly. It's very ugly and is causing my car to rust in spots.

Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact kia, car has been in body shop since July. Wreck has happened in July. Car is still at body shop kia told body shop there was no time line on getting any parts to repair, they do not know if it will be this year.

Infotainment center continues to have issues/restarting as if the car was just started. Attempted to resolve with kia after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigated appropriately. This occurs when driving typically on the highway because most of my travel is highway. When this occurs it is a distraction for the driver. It interferes with the ability to use hands free/calls/gps. Timestamped photos and video available.