Engine Cooling System problems of the 2015 Kia Motor Soul

The contact owns a 2015 kia Soul the contact stated that while driving 30mph contact heard an abnormal sound in the engine. The vehicle was driven to the independent mechanic where it was diagnosed the catalytic converter needs to be replaced . The vehicle was not repaired. The VIN was not included in NHTSA campaign number:19v120000 (engine, engine and engine cooling). The manufacturer was not notified of the failure. The failure mileage was 150,000.

The contact owns a 2015 kia Soul. The contact stated that he had received a recall notice for NHTSA campaign number: 20v750000(engine). He had taken the vehicle to the dealer and had the recall serviced. A couple months after the repair, the contact stated that his vehicle would hesitate upon depression of the accelerator pedal, shake while idle, and consume oil at an excessive rate. The contact had initially taken the vehicle an independent mechanic and had the transmission flushed; despite the repair, the failure persisted as the vehicle began entering limp mode as both the check engine and oil warning lights would flash on the instrument panel the contact oil stated that the oil light would intermittently appear on the instrument panel. The contact took the vehicle back to the independent mechanic where he was informed that not was his oil level extremely low but a diagnostic had determined that his knock sensor was defective. The manufacturer was notified of the failure and informed him to have the vehicle towed to the dealer. The vehicle was towed to the dealer where they confirmed that the knock sensor was defective and that the repair would be covered under the original recall. Upon further investigation, the contact discover NHTSA campaign number: 19v120000( engine, engine and engine cooling) which he also linked to his failure. The contact was informed that his vehicle was repaired but remained in the possession of the dealer. The vehicle mileage was approximately 83,000.

The contact owns a 2015 kia Soul. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the check engine light flashed on the instrument panel. The vehicle was taken to an independent mechanic where the spark plugs replaced; however, the failure persisted. The vehicle was then taken to another independent mechanic where she was informed that piston ring #3 was damaged and needed to be replaced; she was also informed that there was a recall on her vehicle. The contact was informed by the mechanic to speak with a dealer for assistance. Upon calling the dealer, the contact was informed that her vehicle was not apart of NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

The contact's daughter owns a 2015 kia Soul. The contact stated that while his daughter was driving at 30 mph, the engine oil warning light illuminated and she heard abnormal sounds coming from the engine. The contact stated that as the vehicle began to stall, his daughter veered to the side of the road and parked the vehicle. The vehicle was towed to the dealer who diagnosed the vehicle but did not inform the contact of the diagnostic. The dealer advised the contact that they could not repair the vehicle as he had failed to complete the recall repair of NHTSA campaign number: 19v120000 (engine, engine and engine cooling); however, the manufacturer was notified of the failure and informed the contact that they would follow up with the dealer and assist with the repair of the vehicle. The contact stated that the vehicle had been at the dealer since July 12th. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 99,600. Parts distribution disconnect.

The contact owns a 2015 kia Soul. The contact stated that the vehicle was taken to wyoming valley motors (560 pierce street, kingston, PA 18704) to be repaired under NHTSA campaign number: to have the NHTSA campaign number 19v120000 (engine, engine and engine cooling) performed however, the repair failed to fix the failure. The contact stated while driving at approximately 25 mph, the vehicle hesitated and overheated. The contact took the vehicle to an independent mechanic to be diagnosed. The mechanic retrieved dtc code: p0420. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 81,000.

The contact owns a 2015 kia Soul. The contact stated that a month after an oil change an abnormal noise was heard coming from the engine compartment. The vehicle was taken to an independent mechanic who added oil to the engine and stated that no oil leaks were present. The failure would occur several times after oil changes. The contact stated while driving at 30 mph the check engine warning light illuminated while the engine was misfiring. The vehicle was taken to the dealer however, no diagnostic was completed due to the diagnostic fees. The dealer also informed the contact that the vehicle was not included in a recall. The vehicle was then taken to an independent mechanic who diagnosed the failure as solenoid 1 and 3 misfirings. The independent mechanic recommended an engine replacement. The vehicle was not repaired. The contact researched the failure online and found NHTSA campaign number: 19v120000 (engine, engine and engine cooling) and NHTSA campaign number: 20v750000 (engine) the VIN was not included in the recall. The manufacturer was notified and a case was opened. The contact also stated that the manufacturer informed her that her kia was not manufactured at the same plant as the vehicles included in the recalls. The approximate failure mileage was 98,000.

Tl the contact owns a 2015 kia Soul. The contact stated that the vehicle was repaired in June of 2019 under NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The contact stated while driving approximately 40 mph, an unknown warning light was illuminated. The contact pulled to the side of the roadway and called the local dealer prescott valley kia (5600 market st, prescott valley, az 86314, (928) 759-5600) whom advised him to drive the vehicle to the dealer for a diagnostic test. The vehicle was taken to the dealer and was diagnosed as a failed catalytic converter. The vehicle was not repaired. The manufacturer was informed of the failure. The dealer opened and closed the case since the vehicle had already been serviced under the recall. The failure mileage was approximately 125,000.

Tl-the contact's wife owns a 2015 kia Soul. The contact stated that the contact took his vehicle in for a recall repair. The recall NHTSA number 19v120000 ( engine, engine and engine cooling) was completed at the dealer hollywood kia 6011 pembroke rd, hollywood, FL 33023 (954) 967-5665 for the issue with the catalytic converter. The engine was also damaged but the dealer refused to replace the engine because they said they found no code indicating damage. They also stated that the vehicle had a rebuilt title eventhough the owner bought the vehicle brand new. The vehicle had been involved in a crash and the insurance company declared it totaled. There were no injuries and and a police report was filed. The vehicle was towed from the crash site. The vehicle was rear ended with damage to the rear bumpers and trunk. The contact had to sign off on the vehicle having a rebuilt title in order to receive a settlement check to repair the damages. The manufacturer gave the contact a case number. The contact stated that the recall indicated that the engine should be replaced along with the repairs to the catalytic converter but the dealer refused to honor the engine damage portion of the recall. The vehicle was unrepaired. The failure mileage was 94,000. Tf.

The contact owns a 2015 kia Soul. The contact stated while driving at a slow speed, the vehicle had ceased without warning. The contact depressed the accelerator however the vehicle failed to respond. The vehicle was taken to an unknown dealer however a diagnosis was not performed. An independent mechanic diagnosed the failure to replace the catalytic converter. The vehicle was not repaired. The manufacturer was made aware and referred the contact to NHTSA. The failure mileage was 145,000. The contact referred the failure to NHTSA campaign number: 19v120000 (engine, engine and engine cooling) however, the VIN was not included. Invalid VIN.

The contact owns a 2015 kia Soul. The contact received notification of NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The contact took the vehicle to a local dealer to have the recall repairs completed. The contact stated on March 5, 2021 while driving 30 mph, the accelerator pedal was depressed but failed to accelerate. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic and was informed both front and rear catalytic converter needed to be replaced. The contact called the local dealer and made them aware of the failure. The vehicle was repaired. The contact stated on April 29, 2021 while driving 80 mph, the vehicle seized. The contact stated no warning light was illuminated. The contact was able to glide on neutral to a stop. The contact towed the vehicle to an independent mechanic and was informed the engine was needing to be replaced. The contact associated the failure with NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The contact towed the vehicle to the local dealer for diagnosis and repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 112,000.

Tl the contact owns a 2015 kia Soul. While driving 30 mph, the contact heard a rod knocking in the engine without warning. The contact spoke with evans kia (4580 washington rd, evans, GA 30809, (706) 305-4000) and was informed that the vehicle was not included in a recall. The contact discovered NHTSA campaign number: 19v120000 (engine, engine and engine cooling), which he associated with the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 63,000.

Tl-the contact owns a 2015 kia Soul. While starting the vehicle the check engine warning indicator light illuminated. The vehicle was taken to larry stovesand kia 528 san diego rd, carbondale, IL 62902 (618) 319-4690 where diagnosed that catalytic converter needed to replaced but, was not repaired. The manufacturer was not contacted, the failure mileage was 102,000. The contact stated that the failure was similar to NHTSA campaign number 19v12000 engine, engine and engine cooling. Ap.

Tl the contact owns a 2015 kia Soul. While driving 40 mph, the vehicle began to hesitate. When the accelerator pedal was depressed, the vehicle would not accelerate more than 10 mph. In addition, the check engine indicator illuminated. The contact was able to park the vehicle and check the oil. The contact was able to drive home at 30 mph. The vehicle was taken to federico kia (located at 1911 e edwardsville rd, wood river, IL 62095, (618) 216-8080) and the failure was associated with NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The contact stated that the catalytic converter was repaired by an independent mechanic. After the repairs, the contact experienced excessive oil usage in the vehicle. The manufacturer was not notified. The failure mileage was 125,000.