Engine Knocking Noise problems of the 2015 Kia Motor Soul - part 1

The contact owns a 2015 kia Soul. The contact received notification of NHTSA campaign number: 20v750000 (engine). The contact stated that while driving at various speeds, there was a knocking sound coming from the engine with the engine oil warning light illuminated. Grindstaff kia (3608 bristol hwy, johnson city, TN 37601) and the manufacturer were made aware of the failure. The contact was informed that the vehicle maintenance records were needed before the recall could be serviced. The vehicle was not diagnosed nor repaired. The vehicle remained at the dealer. The failure mileage was 72,300.

The contact owns a 2015 kia Soul. The contact stated that while starting the vehicle, there was a knocking sound coming from the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the engine needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there were no open recalls associated with the VIN. The state attorney general referred the contact to NHTSA for assistance. The approximate failure mileage was 131,000.

The contact owns a 2015 kia Soul. The contact stated while driving 20 mph, there was a loud knocking sound coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The vehicle was taken to bill cole automall bluefield green valley (u. S. 460 #5, bluefield, wv 24701) where it was diagnosed however, the vehicle was not repaired. The contact wanted a second opinion and took the vehicle to hometown kia (111 midtown Ave, mt hope, wv 25880) where it was diagnosed with the internal engine rings needing to be replaced. The contact related the issue to NHTSA campaign number: 20v750000 (engine). The vehicle was not repaired. The manufacturer was informed of the failure and a case was filed. The failure mileage was approximately 86,000.

Tl the contact owns a 2015 kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle started to stall with an abnormal knocking sound coming from the engine. The vehicle then stalled without warning. The vehicle was towed to elhart kia (870 chicago dr, suite b, holland, mi 49423) to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The manufacturer was made aware of the failure and informed the contact that the vehicle was 10,000 miles over the mileage for the repair. The failure mileage was 130,000.

The contact owns a 2015 kia Soul. The contact stated while driving 65 mph, there was a loud knocking sound coming from engine. The contact had to fully depress the brake pedal for the vehicle to slow down. The contact pulled the vehicle to side of the roadway. The contact became aware of fluids leaking from underneath the vehicle. The contact had the vehicle towed to independent mechanic to be diagnosed. The contact was informed that the failure was due to a rod going thru the engine block. The contact stated that the failure was related to NHTSA campaign number: 19v120000 (engine, engine and engine cooling) for which the VIN was included. The vehicle was not repaired. The manufacturer was made aware of the failure and suggested that the failure was not related to the recall. The failure mileage was 94,000.

The contact owns a 2015 kia Soul. The contact stated that the vehicle stalled on two separate occasion while driving 35 mph. The contact also stated that while at a stop light and attempting to proceed while making a left turn, the vehicle failed to accelerate. The contact stated that she waited ten minute to restart the vehicle and was able to drive normally. The contact also stated that on another occasion when the vehicle was in the driveway, the vehicle was shaking and making a knocking sound. The contact stated that when she released the brakes, the noise would stop but when the vehicle stationary, the sound recurred. The contact stated that recently the check engine warning light illuminated twice. The vehicle was towed to berwyn kia (7050 ogden Ave, berwyn, IL 60402) where the repair of an unknown recall was completed. The vehicle was not repaired. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 123,947.

On Nov 3rd 2020 I was waiting to make a left turn across a road with two way traffic. I accelerated through the turn in order to get in front of any oncoming vehicles. As soon as I did this I noticed my car had trouble gaining speed and felt off. I continued to drive and realized I could not accelerate properly and my engine was making a terrible knocking noise. I drove to work and hoped if I let it sit during my shift maybe it would be better in the morning (I work overnight so this happened in the evening). After work my car was still making the same noise so I took it to meineke where I normally get my oil changed. They did the diagnostic and called to tell me I barely had any oil and I needed a new engine. At first they tried to tell me if was my doing but after some research I have come across this thread where almost everyone is having the same problem I do have the 2. 0l engine on my 2015 kia Soul that I purchased in 2016. Currently I am at around 88,000 miles which seems to be a common theme. Unfortunately after taking it to kia I was informed they would not cover it even though they had extended the warranty for something similar to this issue. This is because someone leased the vehicle before I purchased it and so I am considered the second owner and I do not get the same warranty. Trying to figure out a means to fix my vehicle. I did buy other coverage when my vehicle was purchased that may help but if not I am stuck footing over $5,000 in repairs.

Vehicle is losing oil so much that oil light is flashing on and kia says nothing is wrong with the car. It's losing more than 3 qts in less than 3k miles. There are no obvious signs of a leak and the car is making an unexplained knocking sound when accelerating from a stop and around 40 mph.

Engine began making knocking noise. Checked oil level and no oil was showing on the dipstick. Had to add 2. 5 quarts of oil and continued to add around 1 quart of oil every 1,000 miles. Began to notice loss of power/acceleration and gas mileage. Took vehicle in to have spark plugs and fuel system cleaned. This did not resolve the issue. Took the car in again and they told me the catalytic converter needed to be replaced. Replacement has resolved power issues in the 3000 miles I have driven since replacement, but is still using oil at a high rate. Checked the NHTSA website and noticed many other owners reporting the same issues. Received a notice from kia over the summer to not got longer than 3750 miles between oil changes, so kia must know there is an issue with the engine. Hopefully they will issue a recall as they have done with the 1. 6l engine.

Driving stopped at a light. Car died at light. Tried to start would not start. Pushed it out of the intersection. Someone stopped to give me a jump. After getting a jump a loud knocking noise was coming from the engine. So I turned it off and had it towed. At the time it died it was running fine. No noises no lights, no indication for why this occured. Towed it to kia and a week later they said it needed and engine. After looks ng into it we found out 2015 kia Souls had recalls for the same type of issue. We were told our VIN wasn't covered under the recall. But it displays the same issues for recall. The car has less than 100,000 miles?.

Engine abruptly failed on freeway and is no longer operating. I was operating the vehicle at approximately 60 mph as I exited the freeway. Immediately the engine began making knocking noises and jerked. I pulled over and the vehicle had to be towed from directly off the freeway. This was a well maintained and operated vehicle with service records to prove it.

My vehicle with 59,000 miles developed a knocking sound in engine. Took to kia dealership. They said my car has bearing failure but my car is out of warranty due to time, not mileage. I found where kia recalled 695,000 (2015) kia Souls with the 2. 0 liter motor (same as mine) for a design flaw that causes bearing failure. They told me sorry I'm out of luck. They want to charge me $10,000 for a new engine.

I live in the bay area and I was driving back from oakland to vallejo, CA when the issue occurred. I accelerated to get over when I noticed my car's engine sounded like there was a knock sound going from under the hood. I pulled over to a safe location and inspected under the hood. I checked my oil stick which to my surprise was completely dry. My oil light was not activated, to alert the that my oil was low in my vehicle. I went into the target I pulled into and purchased two quarts of oil and let my car absorb it for a few minutes. This time the knocking noise is louder. I drive a few minutes on the streets testing my car before testing the freeway. Two minutes into driving on the freeway, my check engine light, oil and battery lights all turned on at the same time as my car began to slow itself down. I was able to safely make it to the shoulder. I waited 2 1/2 hours to get towed back home. My care was towed to the closet kia dealership the next day, and they said, "its the engine". With that said, I have seen the recalls which this qualifies for. I believe my vehicle meets the criteria for this particular recall.

We purchased the 2015 kia Soul with the 2. 0 l engine for our daughter. The car was used when we bought it and had 33,748 miles. My daughter had driven it to a shopping area and parked. When she got back in and started it to drive home the engine was making a knocking sound and did not want to accelerate at the normal rate. She was able to make it home and we had it towed to the local kia dealer. The finding was that the connector rod bearing had heated up and was causing the knocking due to lack of lubrication. We had two oil changes completed on this vehicle and a third oil change was scheduled to happen a couple days after the engine issue occurred. The car was only at 49,554 miles when the engine issue happened. Our oil changes were with the synthetic blend oil at a kia dealer. The kia dealer is now saying that the engine will likely need replaced and of course it is now out of the original warranty and we are waiting for the extended warranty adjuster to look at it and make a determination. In reading other posts, an initial recall for the 1. 6 l engine was issued, however the same type of engine failure seems to also be occurring in the 2. 0 l engines as described in the many posts that are listed. Those posts describe the same issue that we encountered (sudden knocking noise/engine needing replaced, connector rod/bearing issue). It also appears that kia and/or the third party insurance providers are not willing to rectify or stand behind the repairs of these even as similar issues exist within the recall of the 1. 6 l engine models. Luckily there was no fire or injury as has been seen in some of the other breakdowns. How long before the 2. 0 l engine is added to the recall list or does it require bodily injury before this is escalated and the manufacturer takes ownership of this?.

Tl the contact owns a 2015 kia Soul. The contact stated that while her daughter was driving 20 mph, the check engine warning light illuminated. Additionally, the oil level warning indicator light was flashing. The vehicle was taken to an independent mechanic where the contact was informed that a tune up was needed. The vehicle received the service however, the failure recurred. The contact stated that while driving, there was an abnormal knocking sound coming from the engine before the vehicle stalled without warning. The vehicle was towed to abeloff kia 1169 n 9th st, stroudsburg, PA 18360, (877) 816-7612, but was not diagnosed nor repaired. The failure mileage was approximately 80,000.

My motor engine started making a knocking sound and start to stop moving took it nappa mecanich and was told it was not fixable the part that is the problem has been recalled.

I was driving at approximately 55 mph on a local highway and the car shuttered. Immediately after the shudder there was a loud knocking noise coming from the engine. I called renaldo kia in shelby nc and was able to drive the car there. About two miles from the dealership the check engine light came on and was alerted by the internal system that there was an abnormal fault in the engine. The car had less than 78k miles. The service center rep said that 2015 kia's were constantly in her shop and there was in fact 2 in front of mine for the exact same issue. I was told that both of these cars had mileage exceeding 100k miles but that this was not a unique issue for this make and year. My car's engine is currently being torn apart and I do not know exactly what the failure mode was but was advised by the service department its most likely going to result in a replaced engine.

On June 12th or 13th can't recall what day around 9 am on mojave road in parker az, I was driving back to my grandmothers home about 2 miles away from my friends house when all of a sudden I started hearing a knocking sound coming from under my hood. I made my dad check where it was coming from and he said from my engine. I haven't drove my car since because I'm afraid I'll make more damage to it.

The engine started making a knocking noise then threw a rod through the block at 89k miles I had to have the engine replaced.

I purchased my 2015 kia Soul used in June 2017. While driving straight in low traffic to work on a freeway in may 2020, I felt my kia Soul begin to bog down, then the engine light came on. Next, I heard a knocking sound. I stopped and checked the oil and saw it was low, despite a full oil change in March 2020. I filled it with oil and I was able to get it to my mechanic the next day. At the mechanics, I was told he was only able to find less than 1 quart of oil despite me adding 3 quarts. He said the engine was damaged and would need to be fully replaced.

105800 miles on the engine. Serviced regularly. Driving on an interstate at speeds around 60 mph. Heard a loud knocking sound happened. Ended up throwing a piston through the oil pan at speeds. No accident.

Vehicle engine started to knock at cruising speed, 70 mph and 2400 rpm. 235 mile trip the engine had at multiple times began to rev up to 3500 rpms at cruising speed with no indications as to why. Within 5 miles of rapid knocking noise, engine cuts off and oil pressure light comes on. Complete loss power at driving speed and loss of oil pressure. Oil system maintained in accordance with recommendation in manual. Oil system not low on oil. Complete bearing failure. Full synthetic oils used. Multiple complaints to dealer about engine shaking, sounding like helicopter, complaints about the cruise control high racing engine to make slight inclines to at least 6500 rpms. Dealers only treatment was fuel injector cleaner.

Vehicle was purchased brand new in July of 2015 and had approximately 124,000 miles. All regular maintenance including oil changes were done at kia service centers , next service wasn't due for another 2,000-3,000 miles. Engine began making loud ticking and knocking noises on 25 Jan 2020 and started having trouble accelerating and reaching higher rpms. I left it parked over the weekend until I could get it looked at by my local kia dealer. When I started it 2 days later for the appointment the oil light instantly came on and the engine noise was much worse. Checked the oil reservoir and the dipstick was completely dry. There were no visible oil leaks or any indication that it was burning through oil. Vehicle was towed to my local kia service center and after inspection determined the engine needed replacing due to damaged cylinders and presence of metal shavings and debris. The dealership said replacement engine is covered under their 20 year/200,000 mile powertrain warranty. No current eta on the repairs and I'm currently without a vehicle until the work on the engine is completed.

Was driving car has been running fine, all servicing was done to it at the kia dealership in murphy nc, has only 70,000 miles on it, has 1. 6 liter engine, it just lost all power loud banging noise like a blown road or piston, also no oil.

Tl-the contact owns a 2015 kia Soul. The contact received NHTSA campaign number: 19v120000 (engine, engine and engine cooling) the vehicle was serviced in September of 2019 at fuccillo kia of cape coral (404 ne pine island rd, cape coral, FL 33909). The contact stated that in October of 2019, while driving at 40 mph a knocking noise was heard with the indicator lamp illuminating. The vehicle was taken to the back to the dealer where it was diagnosed with metal particles in the oil compartment. The engine needs to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic whom confirmed the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000. Aa.

Tl-the contact called on behalf his daughter who owns a 2015 kia Soul. The contact stated that while driving at 70 mph, there was an abnormal knocking sound coming from the front of the vehicle. The contact stated that there was also smoke coming from under the hood of the vehicle. The vehicle was safely guided off of the roadway and inspected. The contact noticed a several oil leak underneath the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the fractured connecting rod punctured the engine block which caused the failure. The vehicle was not repaired. A local dealer was not contacted or notified of the failure. An attempt was made to contact the manufacturer but was unsuccessful. The approximate failure mileage was 140000. Ah.

Stopped to get food and oil light began flickering when we were parked, we checked the oil and it had plenty. Driving to the highway the oil light didn't flicker. Got onto highway and we were going about 65 mph the engine suddenly started making a loud banging noise. A few minutes after the check engine light and the oil light came on. I slowed down to pull off the freeway to figure out what was happening. My husband asked me what the car was doing, and I told him I don't know. He told me to go to the next exit to get to a safer area. I was really scared, panicked and shaking because I didn't know what was going to happen. We luckily were able to get to a safer area; we parked the car and opened the hood and it was still making a loud banging sound in the engine. During everything I was able to plug my cellphone into the usb port to use the uvo app for my vehicle. I received two codes on possible condition with the engine control system. We contacted kia for towing and turned the car off. When the tow truck driver arrived, he started the car to drive it onto the tow truck and it sounded the same. We had the car towed to our local kia dealership in oakwood, GA. Because we know it should be under warranty. We were asked to provide them with oil change receipts and a few days later we were told we would have to pay to open the engine. If there was no sludge in the engine, then they would pay to open the engine and replace the engine. It has now been over 30 days since we towed it there and we haven't heard anything further. This car is a 2015 kia Soul 2. 0l with only 65939 miles. After, I researched this issue extensively it's very concerning, and I don't understand why kia refuses to recall or handle this model and engine. Furthermore, their response regarding this matter has not been a good-faith effort nor a genuine approach to take care of their customers concerns.

Oil leak that resulted in engine knocking noise.

I have always taken excellent service care of my kia Soul, now it has about 72k miles on it. I was driving and heard some knocking noises, a whooshing sound, and the engine warning light came on. I pulled over and checked the oil, and it was about 2. 5 quarts low with no apparent leaks. I had the car towed to our independent mechanic. He inspected the car for repair needs and service estimate. Found the vehicle had dropped a valve, had a broken piston, and a rod bearing was sprung on the crankshaft. He is going to try to repair, but stated if he couldn't repair then we would need a new engine. He stated he had checked with kia, and they were no longer making engines for this particular year/model, so we'd have to find a used motor. Of course, I'm upset because there does not seem to be any cause as to this failure. I did some online searching and found recall sc176 which stated that the engines involved with this recall may experience internal damage to the pistons and connecting rods due to a concern with exhaust temperatures. If so, that would explain the oil loss/burn. However, my car VIN is not being included in this recall. Again, I'm very unhappy because, until this happened, I've not had any problems with the car. If I had driven the car any more, it could have caught on fire or stalled out, or both, and I could have been in an accident. Would someone please look in to this? I think the recall sc176 needs to be expanded to include 2015 kia Soul + with this engine. Thanks in advance for getting back in touch with me.

Tl the contact owns a 2015 kia Soul. The contact took the vehicle to jenkins kia of ocala (2305 sw college road, ocala, FL 33471) to be diagnosed because it was consuming an excessive amount of oil and made a knocking sound. The dealer was unable to find any failures. The failure recurred. The vehicle was taken back to the same dealer and had been there ever since July 13, 2019 to have the engine replaced. The vehicle had not been repaired. The manufacturer was notified. The approximate failure mileage was 58,000.

When driving down the road on a city street going approximately 50 mph, my vehicle began to make knocking noises and the seized after I pulled over to the side of the road. When I got out to check the oil it had all leaked out onto the road causing my oil tank to be dry. The car now will not start and kia has refused to fix it and says I am out of warranty, because I am not the first owner of the car even though I was offered the warranty when I purchased the car.

Recall notice 19v120. Case #13172862. 2015 kia Soul. When I took my vehicle in for a recall repair may 8, 2019 it was already performing in negative way in alignment with problems listed on the recall notice, which includes knocking noise from engine, illuminated mil & oil escape. On my service ticket from dealership, it's indicated there are engine issues, but no repairs were made other than a software update. I provided all maintenance records as requested (which covered the last 2 years) and was told by the kia service manager � that I provided substantial information worthy of qualifying for replacement parts at no additional cost. He said he would present my case to a kia rep for further evaluation. When in motion, my vehicle still makes horrible loud knocking noises and often stalls. But, currently, my vehicle is stationary & unsafe to drive due to the engine problem. I've had to find other means of transportation while my kia sits inoperable in my driveway! over the past 3 weeks, I have repeatedly contacted the kia consumer assistance center, case manager and even the local kia service manager to no avail. This is outside of what's considered a reasonable amount of time!! no return calls or updates have been provided on my case number. I have been the one to reach out each time. During a phone call I made last Friday, may 31 -- I was told by a customer service rep that the (un-named) district manager would give me 20% off my repairs!! I'm expecting these repairs to be done without charge because the problems are directly associated with this recall. Kia wouldn't provide the district manager's name or any contact info. This situation has jeopardized my safety & continues to create many inconveniences! please help me to resolve quickly. . Read more...

Tl- the contact owns a 2015 kia Soul. The contact stated that while driving approximately 50 mph a knocking sound was present coming from the engine area. After stopping the vehicle flames were present coming from under the engine compartment. The flames were extinguished by the owner. The fire department was not notified. The vehicle was towed to the local dealer courtesy kia of brandon( 9205 east adamo dr. , tampa FL. ) who diagnosed that the engine piston had failed causing a puncture to the engine which caused oil to leak onto the engine. The vehicle was not yet repaired. The manufacturer (13524294) was notified of the failure but no assistance was offered. The contact indicated that the VIN was included in the NHTSA campaign number 19v12000(engine). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 113,000. Jft.

Making knocking noises it had backfired while driving down the highway still making knocking noise and vibrating noises while driving down the road and in park knocking is getting worse and louder and no check engine light.

Tl the contact owns a 2015 kia Soul. While driving approximately 30 mph, the vehicle began to sputter, vibrate, and a knocking noise was present coming from the engine compartment. In addition, the check oil indicator flashed on and off. The contact stopped the vehicle to check the oil and discovered that the oil level was low and the oil was very dark. After adding oil to the engine, the failure continued and the vehicle stalled. The vehicle was towed to ed voyles kia (2145 cobb pkwy se, smyrna, GA) where it was diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 68,000.