Kia Motor Soul owners have reported 62 problems related to air bag not deploy (under the air bag category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Kia Motor Soul based on all problems reported for the Soul.
Airbags did not deploy.
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all problems of the 2016 Kia Motor Soul
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Steering wheel airbag did not deploy during an accident. The side aibags did deployed. Car was going 55mph and colided into another car with front passenger side took majority of the force.
Airbags did not deploy. At 4-way intersection w/ traffic light other driver going northbound blew through their red light (maybe on phone or other distraction) at what seemed like a high spee. I was driving westbound at about 30/35mph with a clear green light. Was able to avoid getting t-boned in my door, but couldn't avoid t-boning other car's passenger door (older 2 door f150). My insurance company going to total my car (see pics). My airbags didn't deploy. Friends/relatives have told me their air bags went off in crashes at lower speeds. I hit my head on the left side frame and my head is still sore. The seat belt pretensioner system did work as designed as passenger in my car and I are both sore w / bruises on collar bone, chest, and hip where seat belt clips in so we know it worked. But lots of other bruises/soreness. Air bags seem defective.
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all problems of the 2015 Kia Motor Soul
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After hitting a snow pile left from a snow plow I jumped the snow pile and hit a concrete barrier going between 65 and 70 mph air bags didnt deploy. I hit it mostly on the passenger side but nothing happened still. I destroyed the bumper and the undercarriage protection is cracked but no air bags? its not the first time from what I can see from this model that a 2014 Soul with an issue with air bags. My daughter thankfully has control of her head for the most part and kept it from getting hit as we spun out on the highway. Thankfully missing any other vehicles but this is an issue kia should be looking into.
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all problems of the 2014 Kia Motor Soul
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Tl- the contact owns a 2014 kia Soul. The contact stated while driving at 25 mph, another driver ran a red light and hit her vehicle head on. Due to the impact, the contact's vehicle spun around several times and the airbags failed deploy upon impact. The contact was taken to the hospital and was initially treated for a head injury. Days after the accident she continued to suffer pain and had made two additional visits to the same hospital for pain to her head, neck, back, right arms, right leg, and right hand. The whereabouts of the other driver were unknown since to the driver fled the scene of the accident. A police report was filed. Due to the accident,the vehicle was initially towed to an independent mechanic; however, her insurance had towed the vehicle to another location to perform a damage assessment. The manufacturer had been notified of the failure. The vehicle had yet to repaired or assessed. The failure mileage was 37,965. Jo.
Tl-the contact owns a 2019 kia Soul. The contact stated that the driver�s, the front passenger air bag and curtain air bags failed to deploy. The contact stated that a vehicle failed to yield at a stop sign and the contact was driving at 55 when the contact was unable to stop and the contact fron end crashed into the vehicle rear driver door and rear bumper. The contact driver's air bag, the front passenger air bag faile to deploy, the contact suffered injuries to the shoulders, righ elbow, right ribs, breast , back, chest neck, rear passenger drivers side suffrerd injuries to the back and neck, the passenger sitting in the midle rear suffered injuries to the knees and legs earnied. The contact stated that front passenger and rear right passenger to did not have injuries to report. The vehicle was towed to collison shop. The vehicle was not repair. A police report was filed. The manufacturer was contacted. The approximate failure mileage was 125,000. Li.
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all problems of the 2019 Kia Motor Soul
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On October 28, 2020 I had a box truck slam the brakes in front of me causing me to rear end them going approximately 25/30 mph. The front of my kia was smashed into the engine and airbags did not deploy. I have sustained major long term injuries due to the airbag not deploying. ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#.
On 10/23/2020 I was in a front end collision with a 2017 Jeep wrangler and the air bags in my Soul did not deploy. My Soul is a total loss, due to frame damage.
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all problems of the 2017 Kia Motor Soul
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Tl- the contact stated they were calling for their parents who own a 2017 kia Soul. The contact stated that while their father was driving and attempting to make a left turn when a vehicle two cars in front suddenly stopped causing the vehicle directly in front of them to rear-end the vehicle then bounce and hit their vehicle. The air bags failed to deploy. The passenger received a head and neck injury. Medical attention was needed. A police report was filed. The vehicle was towed. The contact stated that the other vehicle's drove off with no issues. The dealership was not made aware of the issue. The manufacturer was not made aware of the issue. The approximate failur3e mileage was 2. 800. Gl.
Front impacted another vehicle at 35-40 mph and air bags did not deploy. This happened 3/7/2020 at 3:45 in port charolette FL. This occurred on route 776 and toledo blade.
This is the second time that the air bags have not gone off in a crash on this car the first crash was at 55 mph head on and they didnt go off and the sensors were hit and damaged. Today the car was in another head on crash with injury to the driver and the air bags failed to deploy again this is a major concern as to my wife and I could have been killed due to faulty air bags . In both crashes the vechile was in motion. I will be taken pictures of the car tomorrow. Someone could have died in this crash.
I rented this '18 kia Soul from hertz. On 10/17 at 9 pm I was involved in a solo very hard front end collision with a large boulder on a California mountain hwy. The front air bags did not deploy. The side ones did for no apparent reason. Because I wasn't wearing a seat belt I ended up having serious head trauma as well as other bruises. At this time the vehicle is in the possession of hertz rent-a-car.
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all problems of the 2018 Kia Motor Soul
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Takata recall my airbags never deployed, the brakes never took effect to make me slide skid or stop. Seatbeat never held me back from slamming into steering wheel.
I have a totaled car due to a wreck. The airbags did not deploy even though the car was hit multiple times extremely hard.
"takata recall" the airbag did not deploy when the car was hit traveling south bound. A vehicle pulled out in front and could not avoid hitting the vehicle. Traveling on a straight way on city street. Insurance have totaled the vehicle.
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all problems of the 2010 Kia Motor Soul
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Tl the contact owned a 2016 kia Soul. While driving 30 mph, the vehicle skid and crashed. The air bags failed to deploy. The contact sustained neck and back injuries that required medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed destroyed. The vehicle was not taken to a dealer. The cause of the failure was not determined. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Tl the contact owned a 2018 kia Soul. While the vehicle was idling at a stop light, the contact's vehicle was rear ended by another vehicle traveling 45 mph. The air bags did not deploy and the driver's seat snapped in half. A police report was filed. The contact sustained nerve damage to the back that required medical attention. The vehicle was destroyed and towed. The dealer and manufacturer were not contacted. The cause of the failure was not determined. The approximate failure mileage was 25,000. The VIN was unavailable.
Tl the contact owned a 2010 kia Soul. While the contact's daughter was driving 30 mph, the vehicle was struck on the front driver's side near the headlight by another vehicle. The air bag did not deploy. A police report was filed. The contact's daughter sustained a seat belt injury on her chest and a nose injury, which required medical attention. The vehicle was towed to a tow yard and deemed a total loss by the insurance company. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The cause of the failure was not determined. The failure mileage was approximately 100,000. The VIN was not available.
On highway in rainy conditions hydroplaned in to concrete barrier wall at about 70 mph first impact on drivers front corner near headlight. Airbags never deployed.
Daughter was in an accident on a highway driving at approximately 60 mph in her 2016 kia Soul when she rear ended a suburban after it was cut off by another vehicle. The front end damage was extensive and her car was totaled and shockingly, the air bags did not deploy.
VIN # kndjn2a21h7412125 I hit a deer and the air bag never deployed vehicle was totalled.
Brakes failed. Was pumping pedle, no brakes whatsoever and rearended driver infront of me airbags did not deploy.
Tl-the contact owns a 2013 kia Soul. The contact stated that while driving at unknown speeds the contact loss consciousness and the vehicle rolled into a intersection and a unknown vehicle crashed into the passenger side of vehicle. The contact went through the front passenger side windshield. The contact stated was initially wearing a seat belt. The contact sustained injuries to brain injury,broken leg, right arm/shoulder, broken nose, stitches to face. Missing scalp, tissue nerve and muscle damage, missing teeth and was impaled by gear shifter. The contact was provided medical attention. The air bags did not deploy. A police report was filed. There was no fire. The vehicle was towed to a independent mechanic. The vehicle was deemed a total loss by the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue and opened case number 12597330 but no further assistance was provided. The failure mileage was approximately 60,000. Ap.
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all problems of the 2013 Kia Motor Soul
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I was in a car accident a few months ago that involved me leaving the road and that I was completely airborne landing on the other side of the embankment my air bags did not deploy under the force of my car going airborne and landing so hard that my underside of my car was torn up needing almost 6,000 dollars in repairs. Including breaking my oil filter off of the car. I was told that my airbags should have completely deployed. But they did not. I really am scared that if I was in another accident they will not deploy when needed to save my or my families life.
Tl the contact owned a 2017 kia Soul. While driving at an unknown speed, the contact rear ended another vehicle. The front driver and passenger air bags did not deploy. The contact was injured and received medical attention at a hospital. The contact experienced continuing heath issues, including back and neck injuries and a concussion. A police report was filed. The vehicle was deemed totaled by the insurance company and was towed from the scene. Jenkins kia of gainesville (2810 n main st, gainesville, FL 32609, (352) 815-2555) was contacted and provided the phone number for the manufacturer. The cause of the failure was not determined. The manufacturer provided a case number and stated that tthey would review the case. The manufacturer requested photos and a copy of the police report from the contact. The contact submitted the requested information and the manufacturer acknowledged receipt of the information. The failure mileage was 18,000.
Tl the contact owned a 2011 kia Soul. While driving approximately 35 mph, the contact rear ended another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the head, back, and neck, which did not require medical attention. A local dealer was not contacted. The manufacturer was not made aware of the failure. The vehicle was destroyed and towed to the contact's residence, and was later towed to a towing facility. The VIN and failure mileage were unknown.
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all problems of the 2011 Kia Motor Soul
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Tl the contact owned a 2017 kia Soul. The contact stated while driving approximately 45 mph, the vehicle t-boned another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to her neck, shoulders, and back. The contact was transported to the hospital. The vehicle was towed to a towing facility and destroyed. A local dealer was not contacted. The manufacturer was made aware of the failure and opened a case. The VIN was not available. The failure mileage was approximately 12,000. Tw.
Tl the contact owned a 2011 kia Soul. While driving 75 mph, the contact's vehicle was rear ended by another vehicle. The contact was struck a second time, which caused her to crash into a different vehicle. The air bags did not deploy. A police report was filed. The contact sustained a broken neck that required medical attention. The vehicle was towed to the contact's insurance company where the contact was informed that the vehicle was totaled. The vehicle was not diagnosed for the air bag failure. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was 170,000.
I was involved in a front end collision at about 40 mph and the airbags did not deploy. A car failed to yield came across the intersection and I impacted the passager side of her vehicle.
Air bags did not deploy during collision. Seat belt tensioner front passenger side did not engage.
The contact owned a 2010 kia Soul. While driving 50 mph, a deer ran in front of the vehicle. As a result, the contact crashed into the deer. The air bags failed to deploy. A police report was filed and there were no injuries. The vehicle was towed and deemed destroyed. The manufacturer was not notified of the failure. The failure mileage and VIN were unknown.
The contact owned a 2013 kia Soul. While at a stop light, another vehicle crashed into the rear of the contact's vehicle. As a result, the vehicle flipped over to the other side of the road. The driver side air bag failed to deploy. The contact sustained injuries from the passenger air bag, causing metal fragments to strike the contact in the face and arm, which required medical attention. A police report was filed. The vehicle was towed to a towing lot. The vehicle was not taken to a dealer. The vehicle was destroyed. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 40,000.
The contact owns a 2015 kia Soul. While the vehicle was stationary in the reverse gear, the contact attempted to reverse but the vehicle accelerated forward and crashed into a tree. The contact attempted to depress the brake pedal, but the vehicle did not respond. The air bags did not deploy. There were no injuries. The vehicle was destroyed and towed. A police report was filed. The manufacturer was not made aware of the issue. The contact referenced NHTSA campaign number: 15v736000 (steering). The vehicle was previously repaired for this recall prior to the crash. The failure mileage was approximately 18,000.
The contact owned a 2015 kia Soul. While driving 50 mph, the contact lost control of the vehicle and crashed into another vehicle. The air bags failed to deploy. The contact sustained three broken ribs, a punctured lung, face injuries, and a concussion that required medical attention. A police report was filed. The vehicle was destroyed and towed to an insurance lot. The manufacturer was not notified of the failure. The approximate failure mileage was 4,709.
The contact owns a 2013 kia Soul. While at a complete stop, another vehicle crashed into the front driver side of the contact's vehicle. The contact sustained whiplash that did not require medical attention. A police report was filed. The air bags failed to deploy. The vehicle was taken to an independent mechanic. In addition, the navigation functioned improperly. The manufacturer was not notified of the failures. The approximate failure mileage was 57,800.
| Problem Category | Number of Problems |
|---|---|
| Air Bag problems | |
| Air Bag Not Deploy problems | |
| Air Bag Light On problems | |
| Side/window Air Bag problems | |
| Front Air Bag Sensor Control problems | |
| Front Air Bag problems | |
| Warning Light On problems |