Table 1 shows one common exterior lighting related problems of the 2024 Kia Motor Telluride.
| Problem Category | Number of Problems |
|---|---|
| Exterior Lighting problems |
On xxx, while driving my 2024 kia Telluride (VIN: [xxx]) with approximately 34,000 miles, the vehicle suddenly experienced a complete electrical failure without warning. The instrument cluster went completely black, I lost electric power steering assist, the transmission would not shift, and the vehicle would not accelerate. The vehicle lost motive power while I was driving, creating a significant safety hazard for me and surrounding traffic. After bringing the vehicle to a stop, it would not restart. The vehicle had to be towed to dutch miller kia for diagnosis and repair. The vehicle is still covered under the manufacturer's warranty. It has been at the dealership since xxx, awaiting diagnosis and repair. As of the date of this complaint, I have not been provided with a loaner vehicle or alternate transportation. I am filing this complaint because a complete loss of electrical power, steering assist, acceleration, and shifting while the vehicle is in operation presents a serious safety risk. I believe this incident should be investigated to determine whether it represents a broader safety issue affecting other vehicles. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The information cluster behind the steering wheel is not turning on. Started all of a sudden. Can’t show speed, none of the advance driving features are working , and not showing gas level.
Dash is black & does not show anything when car is started and/or moving.
The instrument panel in front of the driver is black. I’m unable to see the speed limit, warnings, safety or collision warnings, etc. The vehicle is not making any noise or beeping to allude to the fact that there might be an issue but the kia app is stating that there is an issue. I have used the vehicle yesterday 3/23/24 with no issues and when I went to drive this morning (3/24/24) it’s not working.