Body Problems of Lexus ES - part 2

Tl- the contact owns a 2007 Lexus Es. The contact stated that while parked the dash board became extremely hot and caused a glare on the windshield obstructing her visibility. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 40,000. Da.

See all problems of the 2007 Lexus ES 🔎.

Bought my car in 2008, since 2012 my dashboards is very sticking because is melting, by that time my guarantee was active because I paid extra to extend it. For the first time in 2012 I call the office of Lexus to inform the problem, my customer service representative told me to bring the car in to check the problem and to make the appointment to leave the car, I thought that it was included on the guarantee, and he told ne no, he told ne that maybe the Lexus would help me to lower the price, but that I had to pay, and I said no thank you I don't have the money. After that the dashboard got worst, and I call back on April 2013 to talk to my customer service representative, and he was transferred to another department, at that point I told the representative the problem, and it got worst to the point that is very difficult to drive when is sunny, he told me that my guarantee it was expired and that I had to pay to fix it. But I don't think is fair that after I paid $40,000. 00 for my car I have to paid to fix it, when it should be a recall for the Lexus with this problem.

See all problems of the 2008 Lexus ES 🔎.

At approximately 7:23 pm on July 8, 2012, while parking in the parking lot of our local church, the vehicle suddenly accelerated on its own. The car was almost at a complete stop, when this sudden uncontrolled acceleration occurred. At that time lots of people were exiting the church and walking towards the parking lot to get into their cars, while others were inside and outside their vehicles waiting for the next service to start. I was terrified since as hard as I pushed the brake pedal, my car continued accelerating ; it ran over the concrete parking bump, hit an electrical installation, and came to a complete stop when it hit a parked SUV on the opposite side of the parking lot. The front section of my car was completely destroyed to the point where it was not drivable. I towed the vehicle to my house and later to the Lexus dealership for an inspection. An inspector from Lexus corporation inspected it on July 17, 2012. He called me the same day to let me know that the inspection was completed, however he would not disclose any inspection results, due to Lexus policy. I am still awaiting a formal response from Lexus.

See all problems of the 2011 Lexus ES 🔎.

My dashboard is melting!.

At approximately 6:30pm, while making a right hand turn into a friends driveway, the vehicle suddenly accelerated on it's own, and the brakes would not work. The vehicle continued to the right as if locked in to the right hand position, hit a tree and finally came to a stop by hitting high concrete steps. The vehicle was towed to the dealership, and later to the body shop as the vehicle was not drivable. During the interim, the vehicle was inspected by Toyota. Post investigation, the letter recently received from Toyota states "during the limited test drive accelerating and braking tests were conducted and the vehicle performed with no abnormalities found". The vehicle was not drivable per the mechanic at the dealership and the mechanic at the body shop, due to the significant damage and fluid leakage. This letter from Toyota's investigation is incongruent with the facts as I know them. As of this date, June 3, 2012, the vehicle is still being worked on.

Wife was operating the driver window in our Lexus Es 350. The driver window crashed down into the driver door panel momentarily startling her. She swerved into oncoming traffic. I had a technician pull off the door panel and the plastic mounting tabs on the window regulator and the plastic mounting tabs on the window had disintegrated. According to the Lexus owners web site this is a common problem on all 2007-2008 Lexus Es 350 models. Lexus will not cover this problem unless still under the 4 year warranty. See recall 08v16200 for similar problems.

My wife entered an intersection and was struck by another vehicle in the drivers side door, by another vehicle traveling at 30 mph. The driver's door window exploded on impact and she was hit with flying glass in the face. The driver's door was bent inward approximately 12 inches from the force. We believe she hit her head on the b pillar, because she suffered a concussion and a jagged cut above her left eye. She also suffered a broken left rib in the accident. The vehicle was repaired following the accident. The mechanic who performed the repair noted that there was intrusion on the drivers door, that the lower rocker had been pushed in, and that due to pressure on the b pillar the rear door did not open properly after the accident. This vehicle is equipped with side curtain airs bags which did not deploy during the accident. The owner's manual of the vehicle shows airbag sensors in all four doors of the car. Given the direct hit on the drivers door and the resulting explosion of the drivers window, we feel the side airbags should have deployed, which would have lessened or eliminated the injuries my wife suffered. I informed Toyota motor sales that I was unhappy with the airbag's failure to deploy, and was informed that since "the impact forces were not directed towards the b-pillar, deployment was not warranted". To me this indicates that there are not sensors in the doors as shown in the owner's manual. Additionally, there were forces exerted to the b-pillar in the accident, as noted by the mechanical inspection.

See all problems of the 2005 Lexus ES 🔎.

While we were driving our 2007 Es350 in a high way in December 2011, the passenger-side front window glass suddenly fell off from the track, and we should have stopped the car right away. After replacing it with a "newly-designed" oem glass in a Toyota dealer service dept (it was out of warranty, so we paid $600 for the replacement), the driver-side front window glass also fell off in February 2012, and we couldn't drive the car until the glass was replaced in the same dept. Once one (or both) of the front window glasses falls off, it is very dangerous to drive the car in a high speed. And, we believe the original window-glass design has a defect and that is why Lexus re-designed the glass (please look at the TSB below). I don't understand why Lexus doesn't recall it for the driving safety. . Read more...

Plastic interior body parts, in particular the dash board, have lost their hardness and have become sticky. Everything (dirt, hair, paper, etc. ) sticks to them and they are uncleanable.

I inherited this vehicle in January of 2014 and as soon as I got it I noticed that there were chips of the front dashboard that were missing. I had noticed said damage/defect when I drove in prior years dating back to 2010 or so. Whenever the car is out in the sun, the dashboard gets soft and if you touch or hit it with your finger, you can get some of the soft dashboard under you nail. It gets very soft to the touch. In order to avoid any further damage, I now park my car under shade and use protective visors on the inside of the front windshields in order to protect the dashboard. I was surprised to find this could happen to such a nice and expensive car. It definitely is a flaw in the design material of the dashboard.