Interior Panels Dashboard Problems of Lexus IS

The contact owns a 2008 Lexus Is250. The contact stated that while parked, the vehicle dashboard and the door panels had melted causing the vehicle to become sticky. The vehicle was diagnosed and confirmed that there was a recall on melting dashboards but the recall Is no longer active. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 70,000.

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The contact owns a 2006 Lexus Is350. The contact stated that while driving during hot weather, the dashboard would get very hot and sticky. The contact stated that the glare from the melting dashboard reflects off the windshield causing a visibility hazard. The vehicle was not repaired. The dealer and manufacturer were made aware of the failure but offered no assistance. The approximate failure mileage was 120,000.

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The contact owns a 2006 Lexus Is. The contact stated that the dashboard was melted and was causing vision impairment while driving. The vehicle was taken to the dealer to be inspected. The vehicle was inspected, and the diagnosis was confirmed. The contact was informed that the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000. The VIN was unavailable.