Body Problems of Lexus IS - part 1

Lexus IS owners have reported 43 problems related to body (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Lexus IS based on all problems reported for the IS.

1 Body problem of the 2008 Lexus IS

Failure Date: 06/11/2024

The dashboard Is melting and makes a glare on the windshield making it hard to see the dashboard Is melting and sticky also on the door panels I almost crashed when I couldn’t see due to the glare of the melting dashboard reflecting on the windshield.

See all problems of the 2008 Lexus IS 🔎.

2 Body problem of the 2012 Lexus IS

Failure Date: 09/04/2023

The dashboard Is sticky/melting causing it to be extremely shiny. It Is available for inspection upon request. Due to the shininess of the dashboard, it causes a glare on the windshield during the daytime. This glare causes difficulty with being able to safely see through the windshield.

See all problems of the 2012 Lexus IS 🔎.

3 Body problem of the 2022 Lexus IS

Failure Date: 08/30/2023

There has been a reported Issue on the driver side with the bumper separating Issue and ive had it replaced same Issue and so has my buddy and im hearing that a recall should be coming in regards to fixing this Issue. If you guys can figure out this problem im sure all of Is500 car owners would really appreciate it. The car cost too much to have this bumper separation Issue. Thank you.

See all problems of the 2022 Lexus IS 🔎.

4 Body problem of the 2015 Lexus IS

Failure Date: 08/24/2023

The paint Is cracking and peeling off. Car Is in great shape otherwise and has been kept clean and well maintained. Unsure why the paint Is coming off.

See all problems of the 2015 Lexus IS 🔎.

5 Body problem of the 2008 Lexus IS

Failure Date: 08/22/2022

- the door panel and dashboard Is melting under normal to warm weather conditions. Yes. - the rubber Is degrading and coming off in pieces . I am concerned that inhalation or contact with this rubber material Is a chemical hazard and/or carcinogenic. Also, the shiny sticky dash impedes my driving visibility with a constant glare. - yes, Lexus offered a limited recall for 2-3 years only. I was never informed of the Issue despite going to a Lexus dealership for another safety recall in 2017. - it has been inspected by Toyota but not Lexus. - the rubber began to noticeably degrade in 2019, however, it’s likely it began earlier. It has progressively worsened over time. The recall expired in 2018. I informed Lexus, who greedily stated that they could not help me despite them knowingly installing faulty, failing parts in the car, which may be carcinogenic, and as well as, negatively diminishes my visibility with a reflective glare. Plastic and rubber should not melt at normal temperatures and I have never encountered this Issue with any car I’ve ever owned.

6 Body problem of the 2007 Lexus IS

Failure Date: 03/02/2022

The dashboard melted again, I had the TSB in 2017 to replace the dash. It Is now again melted and obstructs your view by shining onto to the front windshield, obstructing the front view of the driver can cause impairment of vision and could lead to collision. The rear view mirror has black corrosion on it making it impossible to see clearly in the rearview and also obstructing your view which could cause an accident due to limited visibility when changing lanes. Sometimes when driving or parking the power steering locks the steering wheel in place intermittently, could not get it to happen at dealer but happened before and Is a severe road hazard( shows p/s in red on dash) dash lights vsc and traction control intermittently light up and go away. Obviously it Is a hazard if the steering locks up when driving. Lexus oem alloy wheels chipping, not a hazard but cosmetic and disappointing.

See all problems of the 2007 Lexus IS 🔎.

7 Body problem of the 2006 Lexus IS

Failure Date: 09/01/2021

My dash and door panels are sticky and crumbling to pieces. Also, my door handles aren't working on the car. Every time I open the door the handles are stuck on the driver and passenger side. Also, my floor mats are constantly wet and I'm not sure why. I don't want it to get worst and build mold or start to rust.

See all problems of the 2006 Lexus IS 🔎.

8 Body problem of the 2007 Lexus IS

Failure Date: 06/15/2021

My vehicle has a sticky door panel Issue that Is easily damaged/defected when in contact. Due to the material chosen by the manufacturer, the door panels are easily defected in scratches, sun damage, flaking, etc. . I been in contact with other 2007 Lexus Is 250 owners that have the same complain on their vehicle. I called the dealership and they also confirmed the Issue, but they were unable to assist me and recommended me to file a complaint with NHTSA. I simply request to have a recall on my vehicle (VIN) to have my door panels replaced by the manufacturer at no out-of-pocket cost to me. Thank you!.

9 Body problem of the 2006 Lexus IS

Failure Date: 04/01/2021

Sticky dash and door panels when its hot.

10 Body problem of the 2009 Lexus IS

Failure Date: 01/26/2020

The vehicle has lunged forward while slowing down or at very slow speeds, and the brakes do not operate effectively. The brake Is always pressed down as far as it goes without avail. There Is no precursor as to when it will happen. In total, the engine lunged forward about 6 times. The first time I nearly hit a vehicle with my minor daughter in the car. The next few times were not as significant in terms of eminent damage. The next incident was worse. It happened in July of 2019 in a drug store parking lot. I was parking in a stall and the vehicle sped up, squealed the tires, jumped the cement parking block, hit some bushes, and I was able to stop it. On this occasion there was damage to my vehicle. There are dents and scratches from the bushes, a tire sensor or two Is not functional anymore, and the underbody was damaged. I was thoroughly scared and afraid was car would continue to do this and I could hurt someone. I was able to stop the vehicle only by putting it in park. The brake was rendered useless. It happened twice on the same day in January of 2020. I was driving slowly and it lunged. I was able to slow it down. I proceeded to park the vehicle. Once again it lunged forward at a concrete parking stop. The brakes did not work. I had to put it in park as the only way to stop the vehicle and prevent further damage. All incidents were in a city driving showily. The vehicle had approximately 40,000 miles on it wheni first noticed the safety concern. The vehicle now has approximately 60,000 miles.

See all problems of the 2009 Lexus IS 🔎.

11 Body problem of the 2016 Lexus IS

Failure Date: 11/18/2019

I had a grand mal seizure while driving and accelerated very quickly when my foot locked downward on the gas and my twelve year old daughter had to grab steering wheel and turn us into a lightpole to avoid driving straight into a brick wall. Full frontal damage at an excessive speed in which the lightpole almost cut the car in half and not a single airbag deployed!! car Is a complete total loss and no airbags deployed front or back, driver or passenger. Lots of injuries.

See all problems of the 2016 Lexus IS 🔎.

12 Body problem of the 2011 Lexus IS

Failure Date: 10/09/2019

The door panels and dash board gets sticky and melt over the years and the seats starts to tear and become loose.

See all problems of the 2011 Lexus IS 🔎.

13 Body problem of the 2007 Lexus IS

Failure Date: 07/23/2019

I bought this car from a dealership and I noticed that the dash was really sticky. I assumed that the dealer had put a product on the dash just to make it look shiny. While I was driving the car home I also noticed that the shiny/sticky dash causes a reflection on the windshield. This bright reflection makes it really hard for me to see while I'm driving. When I got home I tried cleaning the dash but it made no difference. I can't put anything on the dash without having it getting sticky.

14 Body problem of the 2007 Lexus IS

Failure Date: 07/22/2019

I bought this car from a dealership and I noticed that the dash was really sticky. I assumed that the dealer had put a product on the dash just to make it look shiny. While I was driving the car home I also noticed that the shiny/sticky dash causes a reflection on the windshield. This bright reflection makes it really hard for me to see while I'm driving. When I got home I tried cleaning the dash but it made no difference.

15 Body problem of the 2007 Lexus IS

Failure Date: 06/02/2019

Takata recall. I bought my car only two years ago after my first Lexus lasted me upwards of 350,000 miles. Keeping this in mind I found my 2007 Is250. I was aware after buying the car (but 2 days outside of my dealership warranty *fishy*) about the passenger air bag recall. The dashboard situation Is harsh. There Is a very chemical smell coming from my dashboard, it feels and peels off like the foam under it. It gets ripped and torn to shreds from very little friction. I have read that some people became very congested and ill from this smell. It Is very pungent. Now for my engine, this Is a big one. As I was driving, my car starts to make a loud but hallow clunking noise. For a long time I thought it was my brakes, so when I got them changed it went away, for a little. Now today as I was driving my car (which Is an automatic) completely stalled in head on traffic. Lucky me, ive driven many manual cars so I knew what to do. When I turned my car back on, it held idle at 4000 rpm. While going 20 mph it holds at 5-6000 rpm. As well as my miles per gallon/tank drop dramatically. While the car Is in idle in my driveway, it shakes like a freezing baby throwing a temper tantrum.

16 Body problem of the 2008 Lexus IS

Failure Date: 05/01/2019

Dashboard and door panels are melting to the point that (short) nails get stuck every time we drive. Car Is parked under a roof and it’s still melting. Poor visibility due to shine.

17 Body problem of the 2009 Lexus IS

Failure Date: 01/25/2019

I purchased a vehicle from empire auto sales now known as car queens. I applied for tags for this car over a year ago. Now my registration Is expired and I'm now finding out that I bout a salvage car that has been totaled out through a insurance company. Which Is fine but the dealer failed to have the car inspected for safety purposes to get a rebuilt title. I am now told that it Is illegal to drive this car! the dealer refuses to talk to me about this situation. I'm not sure if I'm in the right place to ask for help but if not can you please advise me on who to talk too! I just want my family to be safe on the highways. I called jackson ms car title and registration and they agreed that it's a problem with the title for this car! also I was told by an employee of car queens that the owner Is selling cars without properly clearing the titles or having the salvage vehicle properly inspected. This incident started January 2019 and still to this day!.

18 Body problem of the 2007 Lexus IS

Failure Date: 01/05/2019

Vehicle dashboard Is melted on driver side, causing a glare onto the windshield and cannot see while driving.

19 Body problem of the 2012 Lexus IS

Failure Date: 11/10/2018

My 2012 Lexus Is250 has sticky dashboard and door panels. The dash Is wet with a sticky like substance which also causes a glare and stains anything that touches the surface. The door panels are peeling horribly and extremely soft to touch. Bumping your finger on the door panel leaves fragments of the door panel under your nails. Also any part of the dash as well. This dramatically drops the appearance of the interior and Is a must fix. I don't understand why they only did the recall on 06-08. It was like such when I bought the care in 2018 with 59k mileage.

20 Body problem of the 2007 Lexus IS

Failure Date: 11/02/2018

Tl- the contact owns a 2007 Lexus Is250. The contact stated that her dashboard had been melting and that the glare from the dashboard had affected her visibility while driving at various speeds. The contact spoke with tom wood Lexus 4610 e 96th st, indianapolis, in 46240 (317) 580-6888 where they informed her that there was a limited time warranty to have the vehicle serviced for this matter; however, she was informed that she missed the deadline for the repair. The manufacturer was also notified of the failure and gave her the same information. They offered the contact no further assistance. The vehicle had not been repaired. The failure mileage was approximately 60,000. Jo.

21 Body problem of the 2007 Lexus IS

Failure Date: 01/01/2018

The dashboard of my 2007 Lexus Is 350 Is melting. Not only Is it very sticky, it causes a dangerous glare on sunny days depending on the direction I am driving. I have to adjust my body to lean to one side or the other or up and down to see around the glare. It Is dangerous whether the car Is in motion or not. The claim Is denied by insurance specifying wear and tear and Lexus per there being no recall and the program they temporarily implemented around 2014 for replacements has since ended as of may 2017 (shortly before I noticed the dash was melting and not dirty). Estimated cost of repair from Lexus as of 9/9/19 Is $1,950. This doesn't include fixing the side door handles that have deteriorated as well. I have video as well as the pictures attached.

22 Body problem of the 2007 Lexus IS

Failure Date: 09/12/2017

Hello. I have this 2007 Lexus Is250 that the dashboard and all 4 door panels are tearing apart, braking, melting, but worse for my safety and my wife that we both drive the car, and we feel that the front passenger airbag going to come apart (not safe)because looks like te whole piece will came out of the dashboard. I know Lexus said that they replace some but mine wasn't called and the problem Is totally visible there. Need help please.

23 Body problem of the 2007 Lexus IS

Failure Date: 06/15/2017

My dash and door cover are melting and piece are falling off.

24 Body problem of the 2007 Lexus IS

Failure Date: 09/01/2016

The interior dashboard becomes sticky and has formed spots of smooth areas that dangerously reflect sunlight into the driver's eyes. The dashboard has started to pit and crack leaving pieces of melted dash on the interior of the car. The door panels seem to be made of the same material as the dash, as they too are pitting and cracking.

25 Body problem of the 2008 Lexus IS

Failure Date: 03/12/2016

My dashboard Is melting and it Is effecting my safety.

26 Body problem of the 2006 Lexus IS

Failure Date: 07/01/2015

Dashboard and door panels are liquefying. The melting dashboard Is creating a haze on the windshield that's obtrusive for safe driving. The door panels are cracking every where.

27 Body problem of the 2008 Lexus IS

Failure Date: 05/30/2014

I have a beautiful Lexus Is 250 crimson in color that I bought back in Feb 2012. The dashboard has been completely mutilated. . It Is not a good feeling to know how hard you worked your tail off to be 24 years old and be able to afford the car of your dreams, and now just because it Is out in the sun, the dashboard melts. Sure wish I would have known this information when I bought the car. It was not damaged at that point. It looks terrible and it Is impossible to clean it without making scratches all over it. . I spent a good deal of money for my car, a car that Is suppose to be a luxury model, and yet a car that cost much less and Is not luxury looks so much nicer. Everything sticks to it! hair, dust, anything. . . Lexus has plenty of money to fix the product that they made. It Is a defect in their product, so they need to do the right thing and take responsibility for it. You would think, after the first few complaints over 10 years ago, that they would have stopped using whatever material it Is that has been melting. But no they kept using it and were intentionally screwing over many Lexus owners. And they encourage us to pay the money it takes to fix their problem just for them to make more money. If I were to get in a car wreck from the front, my dashboard would completely and easily be crushed. It actually bends at the point where my speedometer's dashboard rim Is. Really? do they think this Is safe and "luxury"??????? I guarantee that if someone that had this problem were to get in a car wreck and get even remotely injured, there would be a lawsuit. Just not safe. . . . Please do the right thing.

28 Body problem of the 2005 Lexus IS

Failure Date: 05/16/2014

Severe rusting of the sunroof.

See all problems of the 2005 Lexus IS 🔎.

29 Body problem of the 2008 Lexus IS

Failure Date: 05/01/2014

My 2008 Lexus Is250 passenger side windshield bracket clip break off, when I drive at a high speed I can hear the noise that the wind tapping against the windshield. Because the bracket clip Is broken, so it will not hold the windshield frame down. I affair that it will come off and hit someone behind or people on the side walk if someone happens to be jogging. When I look at it, it seem that the bracket Is poorly design. The car at this age should not happens if the design Is look carefully. I never see like this before, even my truck 300,000 mile the windshield bracket still strong.

30 Body problem of the 2007 Lexus IS

Failure Date: 03/04/2014

My dash board became sticky and I was unable to fiat my windshield program. I contacted Lexus and they said the neighborhood of a recall. I looked on the internet and there was plenty of recalls. They replaced my dashboard for me but charge me approximately $500 to do that. They said the car was out of warranty it was a good-faith response. I found the article on abc news in tampa June 14, 2014 the reporter indicated that there's been several problems with Lexus Nissan cars that have had this sticky dashboard. I know Lexus new about it because was all over the internet. They refused to acknowledge it. But I had to pay out-of-pocket and order to be able to drive my car to work. I think this Is terrible. They knew about the dashboards. I also have stickiness on the left panel of my car starting to begin. I'm afraid to take that in also my coffee million dollars to get that fixed. It's so sad they knew of this problem.

31 Body problem of the 2007 Lexus IS

Failure Date: 09/18/2013

Dashboard has melted with a liquid appearance. When the sun Is high in the sky, a reflection causes a severe glare on the windshield. Often it Is necessary to move my head over around the glare to see whats directly in front. The dealer so far has just stated we should get the dash replaced at our expense, but this does not seem like something that should have to be replaced on a luxury car after only 5 or 6 years. We may be forced to do this to keep the car safe. We have heard there are some class action lawsuits starting in some states. We may be interested in participating in one of these to get the dash replaced.

32 Body problem of the 2013 Lexus IS

Failure Date: 08/15/2013

While park at a stop light, the auto, third in line was impacted by a truck traveling 40-50 mph, no braking, and hit and run. My wife was alone in the car, which was driven into a pickup and subsequently into a Buick. Of the 12 airbags available, not one actuated, causing serious internal and external bruising with the seat belt and steering wheel impact. The drivers seat broke loose from its mounting, damage more than $50,000. In addition, a broken wrist resulted. Complaints to the local dealer concerning lack of safety from air bags went unanswered and comments from national office said the air bags were not supposed to operate. Since significant damage occurred, she Is afraid to ride in the vehicle as we consider it unsafe. I did not know who else to complain to and am adding this note to what will probably be a growing database. I could not provide the VIN, as the car has still not been repaired.

See all problems of the 2013 Lexus IS 🔎.

33 Body problem of the 2006 Lexus IS

Failure Date: 05/01/2013

The contact owns a 2006 Lexus Is250. The contact stated that the driver and passenger side door panels, and the dashboard had melted and became sticky. The vehicle was taken to the dealer, who advised that the door panels and the dash board needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure and current mileage was. 22,000.

34 Body problem of the 2007 Lexus IS

Failure Date: 05/01/2013

Dash board melting and door panels getting soft. The dash reflects the sun from the windshield and it causes this reflection so it sometimes becomes hard to see.

35 Body problem of the 2006 Lexus IS

Failure Date: 04/01/2013

I bought this vehicle used from a dealership in miami, FL. The first couple of weeks I noticed the driver and passenger door panels were getting scratched by simply touching them. A couple of weeks after that, the dashboard on the vehicle started to "melt" and became very sticky. Also by simply touching the dashboard, it become/becomes scratched and pieces come out when touched with fingernails. Sometimes it Is difficult/impossible to see when the sun Is out because it creates a huge glare due to the dash melting. This problem has been getting worst as time passes. I contacted the dealer regarding the problem and they told me they were aware of it but I would have to pay the labor and dash cost if I wanted the problem to go away, est cost: $1200. The same problems are on driver, passenger and backseat door panels.


Other Common Structure related problems of Lexus IS

Problem Category Number of Problems
Body problems
43
Structure problems
11
Interior Panels Dashboard problems
3
Dashboard Crack problems
2
Door problems
1

Fuel Economy of IS Vehicles
IS Service Bulletins
IS Safety Recalls
IS Defect Investigations