Table 1 shows three common structure related problems of the 2017 Lexus RX.
| Problem Category | Number of Problems |
|---|---|
| Body problems | |
| Interior Panels Sun Visor problems | |
| Body Door Handle Interior problems |
Today, may 5th approximately 9am travelling on 287 east (westchester county, NY) I was startled by what sounded like an explosion - I literally ducked in the driver's seat. Sounded like it came from overhead and then I observed that no other car seemed to have slowed or was affected. I put on my hazard lights and drove a 1/2 mile or so until I could safely pull over. As I'm driving I can hear over my head rumbling and the wind as if the sunroof was open - but I hadn't opened it. When I was able to get out and take a look the closed sunroof had shattered outward - it reminded me of a volcano pattern. Left my hazards on, got unto local roads and drove car to dealer - ray catena Lexus of white plains, where we purchased the automobile. Service told me something must have hit me at the right angle. They could find no debris besides broken glass in the sunroof compartment. I was shaken and went through the process of figuring out a loaner and cost to repair. Upon my return home I spoke to my husband and we realized it just didn't make sense. We started doing research and discovered that the Toyota corporation may well be aware of these incidents, they've been happening to different models of Lexus cars/suvs for years - different models all over the country. In California there is currently a class action suit against the corporation. I'm thankful I was driving and not my daughter and that I had the presence of mind not to lose control of the car or open the soft inside cover of the sunroof. This needs to be investigated, Toyota makes many different model cars, trucks, suvs and this is unacceptable. My one regret is that I didn't have the presence of mind to take a photo.
The contact owns a 2017 Lexus Rx350. The contact stated that while driving at various speeds, the sunroof would rattle without warning. The contact had taken the vehicle to the dealer where after a test drive the contact was informed that the failure was with his brakes, not the sunroof. Overtime, the failure worsened, and the vehicle was taken back to the dealer where the contact was given an estimate for the repair of a new sunroof. The manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was 35,461.
The contact owns a 2017 Lexus Rx350. The contact stated that upon attempting to exit the vehicle through the driver's side, the door failed to open. The contact was able to exit the vehicle after reaching through the open window to open the door using the exterior door handle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 24,000.