Equipment Problems of Lexus RX - part 2

Lexus Rx sunroof exploded on it's own. I just left my driveway and was the only vehicle on the road. There were no projectiles, the sunroof glass simply exploded and glass flew into the air. If I was driving at 60 mph, the exploded glass would have become a projectile and could seriously hurt a bystander. They were no warnings. I filed a complaint with Lexus reference # 250820001020 but their response was that this was not a mfg issue. I pointed out that they are two class action suits on Lexus, but they insist that this is not a recalled part. This is a safety issue with glass flying at 40 to 60 mph in the open air.

See all problems of the 2024 Lexus RX 🔎.

I was driving and pressed the button to close the sunshade on the panoramic sunroof when I heard this like a grinding noise. The cloth sunshade stopped moving. Then I heard a pop noise, and the sunshade came down, and it hit me more on the back of the neck. Then I heard something fall on the floor behind me in the back seat area. I couldn't pull over right away, stopped at a store, and there was a black, plastic and metal piece that was on the floor in back. The sunshade itself was partly hanging off the ceiling where it came from. It didn't hurt but of course it startled me. This happened on Friday going to work 7/18/2025. I haven't used the sunroof for a while because it has been too hot but Friday I wanted some natural air, and opened it up. Researching I see that it is supposed to be all one piece, and everything which includes the entire panoramic sunroof to be replaced which is close to $3,000. I found online that a lot of people have the same problem for years 16-22 on the Rx. I found out where the dealers are telling people excessive heat melts the glue holding these adapters in place, and it eventually give way and break. Most people including me park outside, I don't have a garage, and it's summer, this is defective, and it should be covered my Lexus. Since it just happened yesterday, the vehicle wasn't inspected by nobody, there were no warning signs that this was happening either. The safety issue is when it hit me on the back of the neck while I was driving. Thank you for your time.

See all problems of the 2016 Lexus RX 🔎.

My 2021 Lexus Rx 350 (mileage approx. [19,000], has developed a severe mold contamination issue caused by hvac condensate drain failure. This issue is a known design defect covered by Lexus technical service bulletin l-sb-0020-21, which identifies blockage or poor drainage in the hvac system that allows water to enter the cabin. As a result, water intrusion under the carpet has led to mold growth, making the vehicle uninhabitable and unsafe to drive. The cabin now contains visible mold and musty odor, raising serious health and air quality concerns. I brought the vehicle to Lexus of route 10 (whippqny, NJ), who acknowledged the water intrusion but have refused to repair it under warranty or goodwill. Instead, they are pressuring me to file a personal insurance claim, even though the issue stems from a known factory defect. The vehicle has now been out of service for weeks, and I am driving a loaner vehicle while mold continues to worsen in mine. Lexus corporate stated that they "no longer goodwill" these repairs, despite the ongoing safety and hygiene risks. There has been no recall or warranty extension, and I believe other owners may be similarly affected by this unresolved defect. This is a serious safety issue due to the potential for mold-related health problems, interior air contamination, and possible electrical damage from long-term moisture. I urge NHTSA to investigate whether this hvac defect poses a broader consumer risk, and whether Lexus is avoiding its responsibilities to repair or disclose this issue to other drivers.

See all problems of the 2021 Lexus RX 🔎.

I experienced a sudden release of toxic fumes from the vehicle between the steering column and instrument panel area on June 29, 2025, while driving. The fumes struck my face, caused immediate bitter chemical-like taste and made me feel physically ill and extremely concerned for my safety. The fumes were strong enough to leave a lingering taste described as “bitter and green” with initial symptoms of headache, lightheadedness, nausea, vomiting green substances, eye irritations, nose and throat irritations. The local auto dealership inspected the vehicle, no mechanical defect was identified, and they noted that they cannot reproduced the event that led to the release of the toxic fumes. However, the vehicle manufacturer took possession of the vehicle for 1 week to conduit further inspections.

Spontaneous sunroof glass burst.

See all problems of the 2023 Lexus RX 🔎.

Unknown.

See all problems of the 2010 Lexus RX 🔎.

I bought my car on may 30, 2025, and on June 3, 2025 while driving, the driver’s side rear window behind the passenger’s seat shattered. It sounded like an explosion. No cars were around at the time of the incident. Luckily, the window stayed intact.

See all problems of the 2025 Lexus RX 🔎.

My vehicle, a 2017 Lexus Rx 350 with approximately 111,872 miles, experienced a near-total failure of the infotainment/navigation screen approximately five months ago (around June 2025). The system would only display the introductory safety message, backup camera feed, a single radio station, and basic map locator functionality—rendering the navigation, full audio controls, climate integration, and touch interface inoperable. This issue severely impacted the vehicle's usability and safety features, forcing me to seek immediate professional service.

See all problems of the 2017 Lexus RX 🔎.

The inside driver door handle broken.

I was trying to park behind a car. Slowed down the car. Just about 20 feet behind the car, the car suddenly started to accelerate. The speed was super fast. I had to step on the brake some hard to stop the car. Fortunately the car stopped just in time. No crash happened.

When I was parking my car 20 feet behind a car by the street , the car suddenly accelerated. I stepped hard on the brake and fortunately stopped the car about 3 feet from the car in the front. No crash happened.

Ac or heating stopped working on passenger side and rear after not using it for a couple of weeks. I checked online and a lot of Rx350 owners have this issue.

See all problems of the 2013 Lexus RX 🔎.

I purchased this vehicle. It was advertised with 117,000 miles and I did an auto check and I was asked to verify if that was the correct mileage on the vehicle because the last check-in showed the vehicle to have over 250,000 miles on it so I am concerned that this vehicle misrepresented the mileage and possibly turned back the odometer.

The flor board keeps getting in the way of my petals.

See all problems of the 2007 Lexus RX 🔎.

This involved the cargo lid at the rear of the vehicle. I could have been killed or totally paralyzed by the incident. I have not brought the vehicle to a dealer, nor has any other authority inspected it. Also, there was no warning. During cold weather days, the lid would open normally and when it was fully opened it would start descending in small steps. I then would physically lift it to the full open position and it would stay there until I was finished (loading or unloading) then it would close normally after I pushed the "close" button. This particular cold day incident, I physically lifted it to the top then went to get a box to load. As I approached the vehicle the lid came slamming down with a bang. Had I gotten there a few seconds earlier my head and neck would have been inside the cargo area and the lid would have slammed down on my head or neck, possibly killing me or paralyzing me with a broken neck. On non cold days the lid operates normally. However, I now use a two by four to prop the lid in the open position regardless of the daily temperature.

See all problems of the 2014 Lexus RX 🔎.

Sudden unexplained acceleration, vehicle is available for inspection for limited amount of time next week vehicle will be taken by insurance company. Operator deceased as result of crash, problem not confirmed, barnstable, MA police reconstruction team has hold on vehicle pending investigation, police report not available as of 03/09/25.

Ios lite has come on for the second time. Sensor had to be replaced early this year. Cost $500.

See all problems of the 2018 Lexus RX 🔎.

I am writing to report a serious safety issue involving my Lexus Rx350. While driving on the freeway with my [xxx] child, I suddenly heard a loud explosion-like sound coming from the roof. To my shock, I discovered that the sunroof glass had shattered into pieces. Fortunately, the sunroof cover was closed, preventing glass from entering the cabin and potentially causing severe injuries. When I contacted my Lexus dealership, they acknowledged that another GX had come in just the previous week with the exact same issue. They insisted that a rock was the cause. However, I find it extremely concerning that a small rock could cause such catastrophic failure, indicating that the glass material may be dangerously flimsy. This incident has left me deeply shaken, as it could have resulted in severe injury or even loss of control of the vehicle. I am afraid for my safety and that of my family, knowing that this could happen again. I urge NHTSA to investigate whether this is a defect in the sunroof design or material quality, as it poses a significant risk to drivers and passengers. Please let me know if additional details or documentation are required. I appreciate your time and attention to this critical safety matter. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

From what I have been reading on that year and model, there seems to be major issues with the invertors. Like many I was driving on the highway and the vehicle just quits. This put me and many others in a very dangerous situation and I could have been hit at high rates of speed. If as many people are having these issues, then Lexus needs to step up and recall this part before someone gets killed.

See all problems of the 2006 Lexus RX 🔎.

Sunroof exploded while driving while my husband was driving with a friend. Dealership is not ackknowledging it since there is not a recall so I will have to call Lexus corporate. I am taking it into the dealership to be fixed and dropping it off this Friday. Insurance adjuster will be doing to dealership to look at since it costs $2000 to fix and I have a $1000 deductible :( :( no warning just sounded like a bomb or gunshot going off. My husband has had ringing in the ears since it was so load and right above his head!!!!.

See all problems of the 2020 Lexus RX 🔎.

Unintended acceleration. After complete stop at signal light behind another car electric motor was keep pushing car forward with feet on break and no feet on accelerator. Car was at complete stop and then after complete stop car started moving so press breaks more harder and car started moving up and down due to electric power pushing car forward and break system trying to stop car. Submitted dash cam video to Lexus dealership.

Sunroof exploded while driving down the road!! called Lexus they said it must be due to a rock breaking it.

On the Saturday (12/21) before christmas, my hatch door wouldn’t open with the key fob, push button in the vehicle or push button on the door. And the foot under the bumper opener has never worked for me. Anyways, because I couldn’t get my door to open, I ended up loading my groceries in the back seat. When I got home, it still wouldn’t work with the key fob or other buttons. One family member who tried to help me, pushed the door button and it suddenly opened after all the many attempts before. But then it wouldn’t close back. Just like at the store, it made that beeping sound but that it makes when it’s closing or opening, but it wasn’t closing. The next day on Sunday (12/22) I wouldn’t use it because I was afraid if it opened, it wouldn’t close back. The way we were able to get the door to close, was at least I thought it helped, I kept pushing the key fob and the door would allow my family member to manually push the door down a little at a time until it closed. When the door closed completely, we could hear it automatically lock like always. I had a few more christmas shopping errands and had to leave home again. I got in the car in my driveway and I shut the door and put the car in reverse and suddenly a loud pop and my entire back window shattered completely over into a trillion little pieces. I couldn’t believe it. I’m taking it into the park place Lexus dealership in the morning (12/27th) to see if the malfunctioning door is what caused my window to break. I can’t afford to keep replacing the back window over and over if the door is the issue. We taped the back window over so it wouldn’t rain into my vehicle. When we tried to open the door again, it wouldn’t work. So, I had to crawl through broken glass to cover my back window. Terrible experience. I’ve attached photos. On the left and right side of the windows, notice there are two strange holes there. The large hole is I assume where it popped at. My car is under warranty. I hope the dealership covers it.

My sunroof exploded while driving this morning shattering all over me and almost causing a life threatening crash.

There is an overwhelming super smell. Dealer says it’s from gas. I dont know but it’s making me sick. ,I’m afraid it is so bad it will affect my driving safety. I think it’s from the ac/heating system. I think it’s from mold. I’ve tried everything to get rid of it. I’m not alone either. Everyone has the smell. ,what if it permanently impairs me? while I’m driving? make them fix it. Please. ,.

See all problems of the 2022 Lexus RX 🔎.

Warning lights triggered snd certain electrical vehicle functions affected. Lexus plano dealer states that wiring is soy based and destroyed by rodents attracted to the wiring and chewing it with result that critical vehicle functions affected and lights, brakes, etc. May not work resulting in crash. Wanted more than $10,000 to rewire vehicle and refused to make repairs under vehicles’ warranty. Apparently common knowledge that Toyota and Lexus are using soy wiring that attract rodents and other animals to eat the wiring. I believe that crashes may be occurring because of chewed through soy wiring and misdiagnosed as driver error, brake, failure, fires, lights out, or other causes because no one is investigating wiring that caused crash. Wiring should be recalled as it poses death, injury, and property damage risks with manufacturers and dealers knowing of the defective wiring and of the risks but intentionally hiding the information, failing to warn, and then making huge profits from the expensive over-priced repairs that are unnecessary if proper wiring is used. We have dealer invoices and repair estimates snd other communications.

I was driving down the road with no one around and nothing falling or being kicked up in the air and I heard a huge crash, I had no idea what happened even after stopping at a gas station. Two days later after hearing the sound of ripping velcro as I was driving, I opened the sunroof bc it was a nice day and glass shattered and fell all over me. I shut to sunroof cover and realized the entire time that my sunroof exploded without warning bc it was not tempered correctly. Lexus refuses to fix the manufacturer error.

We were driving down the highway approx 60 mph on a clear day with very little traffic. All of a sudden I hear a loud explosion and then rattling in the roof. When I pulled off the road I saw that the sunroof was mostly gone. Luckily we were close to town and were able to seal the hole in my roof. If the sunroof had been opened I fear I may have wrecked the car.

The panoramic sunroof has a shade, which is not closing. This causes a lot of sunlight to enter the vehicle which might be harmful to your skin and causes headaches. The repair is very expensive and there is no other way around it. I seen many owners raising concerns about the same issue happening to them, on youtube, reddit, google and other websites. This is an issue on the same model from around 2017-2022. This must be repaired by Lexus, and improved so it doesn’t keep happening.

I bought this car in March 2020. We took it to the kingsport, TN Lexus dealer sept. 14, 2020 for several warranty issues and a recall factory interior front door handle replacement. Today, 9/3/24 the front driver’s side interior door handle broke and the door cannot be opened from inside the car. Called local dealer who said that it was guaranteed for 12 months or 12,000 miles. I find this completely unacceptable. I am [xxx] and have driven cars for over 40 years and I have never had a car handle break. For this handle to basically last four years is unacceptable and unsafe for any Lexus driver. At this point I question as to whether the repair was actually made. If in fact replaced, I am shocked by the lack of quality in a repair that was to have fixed a serious issue. Driving a car when you cannot open the door is not something I recommend to anyone! I have called Lexus national customer service and they have opened a case. I do plan to have this repaired and I do not plan to pay for what I consider to be very low quality part replacement. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

When checking the emergency sos function in my car I found that it did not work. I called Lexus support and was told that the following safety systems would no longer be operative: Lexus enform safety connect including automatic collision notification; enhanced roadside assistance; emergency assistance button and stolen vehicle locator; Lexus enform remote including remote engine start/stop, door lock/unlock, vehicle finder, guest driver monitor, vehicle status and alerts, key fob remote start, and integration with alexa and the google assistant; Lexus enform destination assist including 24-hour live response center agent; Lexus enform service connect including vehicle health report, vehicle alerts, and maintenance alerts; these include safety systems that I rely on, especially when driving on interstate highways, and were included when I purchased my car. I had no warning that the services would cease to function in October of this year. Lexus states that these systems will no longer function because telecommunications providers will no longer support 3g service. This is certainly a safety issue for me and for other drivers and I believe that Lexus should be required to modify the hardware/software in these vehicles to function in a 4g/5g environment. Lexus representatives state that Lexus has no plans to correct these safety issues. I am requesting that NHTSA review this matter as a highway safety issue.

I was driving down a highway when the sunroof of my vehicle exploded. There were no cars in close proximity, so no rocks or anything were kicked up and could’ve hit the vehicle. It caused glass to fly in my face as I was driving and cut me as well as my autistic son who was in the backseat. A rep at the Lexus dealership said it’s not the first time he’s heard of this happening. There are numerous posts online about the same thing happening to drivers. Temperature change couldn’t have been a factor because it was a cool 80° summer day.

The sunroof of my 2023 Lexus SUV had a defect and shattered/exploded outwards due to a defect in the tempered glass while driving on the highway. The glass shards fell from the sunroof and cut my face while driving. I had to have a nurse remove the glass shards from my face. Fortunately in this scenario, it did not cause me to lose control of my vehicle on a congested highway. The sunroof defects with Toyota and Lexus vehicles have been documented by several customers online and through several class action lawsuits. The vehicle has been sent to a local Toyota/Lexus dealership for inspection and repair. There were no warnings, messages or other symptoms that the sunroof shattering/exploding could happen.

*three Lexus dealership service departments are unable to diagnose the stalling problem so I am unsure what component or system failed or malfunctioned. Yes it is available upon request for inspection. Stalling happens while engine is cold and at a certain temperature. Vehicle has been to three dealership service departments and two independant service departments and nobody can find out why it is stalling. No, no warning lights or messages just stalling. It first appeared a year ago and nobody can detect the problem.

See all problems of the 2015 Lexus RX 🔎.

We live on dirt road in kansas, and must drive 2. 5 miles to get to paved road. This Rx 500h sport does not have proper gaskets around the doors. We can actually see dust rolling into the front and back doors as we drive. We have had numerouslexus Rxs,& gxs over the years and never experienced a dust problem at this level. Again, we can actually see dust clouds entering the car as we drive down our daily 2. 5 dirt road trips.