Forward Collision Avoidance Problems of Lexus RX

The contact owns a 2018 Lexus Rx350. The contact stated while driving approximately 60 mph, and as she was approaching a toll road gate, there were several lanes that were closed and marked with traffic cones. The contact stated that as she was turning the wheel to steer into an open gate she crashed into one of the traffic cones. The contact stated that her vehicle was equipped with front collision avoidance and that normally the vehicle would have automatically braked before crashing into any objects in front of the vehicle. The contact stated that the vehicle rolled onto it's roof. The contact stated that all the air bags had deployed. The contact stated that emergency services and the police were on the scene. The contact stated that the police issued her a traffic violation ticket. The contact stated that she had bruises on her face and arms, shoulders and chest. The contact refused treatment on site and was not transported to the hospital. The contact stated that later that day her husband drove her to the emergency room. The vehicle was towed to an impound lot and was later declared a total loss by the contact's insurance provider. The manufacturer had not been informed of the failure. The failure mileage was approximately 27,000.

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The contact owns a 2019 Lexus Rx350. The contact stated that while driving at 70 mph with the cruise control activated; the forward collision avoidance feature failed to operate as needed. As a result, the contact hit an 18 wheeler vehicle that had unexpectedly merged into his lane. The contact depressed the brake pedal prior to the collision back of the vehicle at approximately 10 to 15 mph. The airbags did not deploy upon impact. There were no injuries and a police report was not filed. The contact managed to still drive despite minor front end damage to the vehicle. The contact took the vehicle to the dealer where it remained in their possession for three months; an investigator was sent to the dealer to inspect the vehicle. The investigation determined that there was no fault with the vehicle. The manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 9,000.

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