Exterior Lighting Problems of Lexus RX350

I have already contacted the dealer and Lexus corporate. If you drive this car with polarized sunglasses all of your gauges disappear and you have no idea of anything with respect to the automobile such as speed or any of the other indications. I was told that they agree that this is a design defect but they will not do anything about it and if they do do something in the future then I should keep watching for a recall. I told them that being unable to wear sunglasses when you have sensitive eyes is unacceptable and not being able to see a single gauge including the heads up display is absolutely unacceptable. Their answer was basically too bad and.

Auto bright head light system deactivates/reactivates indiscriminately, most frequently a few minutes after departing in the morning (still dark). Lack of proper bright light control while driving at night greatly reduces visibility making this a safety issue. I have provided video evidence to Lexus dealer demonstrating the problem who consulted with corporate Lexus; Lexus claims that they found my vehicle to be within Lexus specifications and has refused to further investigate nor repair. Information posted on the internet by numerous Lexus RX-350 owners reported the same problem - one suggesting that proper cleaning of the camera lens fixed the problem; I provided the evidence to Lexus and Lexus refused to attempt this solution. Following is Lexus guest experience center response; dear mr. : thank you for contacting the Lexus guest experience center. The entire Lexus organization is dedicated to providing Lexus customers with superior service. In circumstances that require our attention, we are interested in assisting in the resolution process. As you requested, we are responding in writing. Your 2016 RX 350, vehicle identification number xx, was inspected by Lexus of xx, and found to be within Lexus specifications. We apologize the vehicle has not met your expectations. Please be assured that Lexus has documented your dissatisfaction for product improvement consideration. Sincerely, xx case manager, eastern area Lexus guest experience center this is my third Lexus and may be my last!.

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Head light got moisture in side burned out had to replace entire head light $2200. 00 this had an extended warrenty but I missed it never got notice not moving.

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The front lenses have turned a yellow color which makes it hard to see at night.

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The contact owns a 2008 Lexus Rx350. The contact stated that the headlamps failed to illuminate. The bulbs were replaced by an independent mechanic, but the failure recurred. The independent mechanic diagnosed that the head lamp assemblies needed to be replaced. The vehicle was not diagnosed by a dealer. The manufacturer was notified and stated that the statute had expired to receive a manufacturer recall repair. The manufacturer provided no solution other than having the vehicle repaired. The approximate failure mileage was 115,000.

Moisture/condensation in headlamp due to manufacture defect( known for several years by Toyota). Dealer claims not under warranty (cosmetic). It is a hazard as whole system can fail at any time (night) many complaints filed and no action to correct the problem by Toyota. It is my understanding that only a Lexus/Toyota dealer can install replacements at a high cost to consumer ( $1500 ). The moisture buildup is presently on the drivers side, however when the other fails. . . And how many times this may happen without a true "fix".

The contact owns a 2007 Lexus Rx350. The contact stated that while washing his vehicle, water managed to get into the light cover. The vehicle was taken to the dealer who stated that the light assembly needed to be replaced. The vehicle was repaired. The manufacturer was contacted and they stated that there was nothing wrong with the vehicle. The failure mileage was 50,000 and the current mileage was 55,000. The VIN was not available.

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I parked my car in a parking spot to do some errands and, before I could put the car in park and turn the car off, the car shot forward and went through some shrubs, across a walkway, and finally ran straight into a brick wall of one of the stores I was going to. Several bricks fell off the building and , needless to say, I was as shaken up as the building. Since there is a wide walkway between the shrubs and the building, if anyone had been going to or from the store, that person or persons would,in all likelihood, have been killed. There were several witnesses who saw my car pull into the space, come to a stop, and then fly across the shrubs, sidewalk and into the building. My foot never touched the accelerator at the time of the incident and, according to the company that repaired the car, there was no need to adjust/replace the floormat or the accelerator or the brakes.

Drivers side headlamp lens develops condensation on the inside of the lens. The amount of condensation is increasing daily and cannot be dried out. This adversely affects the refraction of the headlamp beam which is both dangerous for the driver and oncoming traffic.

The contact owns a 2007 Lexus Rx350. The contact stated that the head lights failed. The seal on the head light was damaged and from rain water entering the head light cover. The vehicle was taken to the dealer for inspection where they stated that the head light assembly needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified and stated that they had to make a decision about repairing the vehicle again. The failure mileage was 50,000. The VIN was unavailable.