Hatchback/liftgate Problems of Lexus RX350

The contact owns a 2013 Lexus Rx350. The contact stated that after closing the liftgate door and reversing out of the car port, the liftgate door erroneously opened and struck the car port causing damage to the liftgate. The local dealer and manufacturer were notified of the failure. The cause of the failure was not yet determined. The contact stated that recently the liftgate lowered independently. The failure occurred several times while placing items into the back of the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 40,000.

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The contact owns a 2014 Lexus Rx350. The contact stated that she opened the lift gate with the automated button to give a passenger access to the rear. The contact accidentally depressed the automated button from inside of the vehicle and the life gate slammed on the passenger's head, causing his scalp to become split open. The passenger was transported to the hospital where three staples were used to close his head injury. The vehicle was taken to the dealer but was not inspected or repaired. The manufacturer was notified of the failure. The failure mileage was 1,700. Updated 04/29/lj.

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Inner area that covers the rear hatch handle/opener has completely melted, it has turned into a supper sticky and stainy black gu. Lexus RX 350 - 2008.

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Lexus RX 350-2009. When there is snow on the rear hatch, if you open the hatch with the key when it reaches the top it comes down, hitting anyone trying to put something in the hatch or take something out. This happened to me tonight. The second defect is that when the door hits something, like my head, it automatically doesn't stop and go up, thereby reducing the blow, it keeps coming down.

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The automatic liftgate on the back of my new Lexus SUV crushed my mother against the deck while she was reaching in to load something into the car. She was nearly decapitated and there did not seem to be any safety mechanism that would stop the liftgate from closing, such as you would find on a garage door. I frantically pushed the button on the key fob and finally the door stopped closing. At that point my mothers neck was pined against the deck. I hit the button again and thankfully it lifted back up. My mother ended up with a wrenched neck and bad headache. We tested it a few more times by hitting the button to close the door and sticking our arm under the door. Again, the door never sensed that something was in the way and continued to close. I don't know if other people have had the same problem but it seemed worth reporting given the software problems that Toyota/Lexus seem to be having currently.

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