Air Bag Not Deploy Problems of Lincoln MKX

Tl the contact owns a 2016 Lincoln Mkx. The contact initially received notification of NHTSA campaign number:19v809000 (electrical system) however, the parts at the time were unavailable. Hassett Ford (3530 sunrise hwy, wantagh, NY 11793) was contacted numerous times and confirmed each time that parts were not yet available. The contact then stated that several warning lights including the abs warning light would illuminate intermittently on the instrument panel. The contact had taken the vehicle to the dealer and had her service lights repaired. After the repair while driving at 20 mph, the contact attempted to depress the brake pedal but the brakes failed to operate which resulted in her hitting another vehicle as an engine light illuminated. The air bags did not deploy and the contact, in a state of shock, could not move after impact. The authorities were called to the scene and a police report was filed. The contact denied medical attention, despite experiencing neck pain, due to covid-19; no other injuries were reported. The contact's son was able to drive the vehicle back to her home. Upon investigation, the contact's husband discovered another recall on the vehicle for NHTSA campaign number: 20v469000 (service brakes, service brakes, hydraulic); however, the parts for that recall also remained unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had yet to be made aware of the collision. The failure mileage was approximately 35,000. VIN tool confirms parts not available for NHTSA campaign number: 20v469000 (service brakes, service brakes, hydraulic).

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Tl-the contact owned a 2007 Lincoln mkz. The contact stated that while going around a curve at 15 mph the vehicle slide on some black ice into a ditch. The frontal airbags did not deploy on both the driver's and passanger's sides. There were no injuries and a police report was filed. The hood, bumper, fender, mirror and the undercarriage were damaged. The vehicle was totaled by the insurance company and towed away from the scene. The dealer and manufacturer were not contacted yet. The VIN was not available. The failure mileage was 170,000. Tf.

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-takata recall- I have been waiting since June 2016 to get a possibly deadly airbag replaced. Neither Ford or Lincoln customer service can give me an exact date that the airbag can be replaced, they are only saying possibly in spring in 2018. I drive around my two young children in this vehicle almost daily and I am worried sick of being in an accident. I have asked several dealers about loaner vehicles until parts are in, but I am told they are not. They are also saying that as long as there is no one sitting in the front passenger seat that the airbag will not deploy if in an accident, however my husband was in an accident (alone) in a Ford flex just last year and all front and side airbags deployed. . . So I do not know if I believe them, and have no idea how they can guarantee that statement if a car is in a bad enough accident.