Hatchback/liftgate Problems of Lincoln MKX

Tl the contact owns 2016 Lincoln Mkx. The contact stated that the vehicle liftgate inadvertently closed trapping her. The contact stated that the failure previously occurred twice and others were able to assist her. However, this time she was by herself and when the liftgate came down, she sustained a broken hip and femur which required medical attention. The vehicle was towed to boulevard Ford Lincoln of lewes (18443 coastal hwy, lewes, DE 19958) were the failure could not be duplicated. The vehicle was not repaired. The contact also stated that the manufacturer engineer was unable to diagnose the failure also. In addition, the contact stated that the side view mirror readjust independently while in reversing out of her driveway. The vehicle was taken to the same dealer where the review mirror was readjusted however the failure recurred while driving and the contact was unable to view the lanes. The contact also stated that a recall notification was received for NHTSA campaign number: 19v809000 (electrical system) however, part was not available for the repair. The manufacturer exceeded a reasonable amount of time for the recall repair. VIN tool confirms part not available. The manufacturer was made aware of the failures and provided a case number. The failure mileage was approximately 17,000.

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2014 Lincoln Mkx. Consumer writes in regards to vehicle moves when gear shifter in park position, power lift gate sporadically opens/rises, carbon monoxide odors inside vehicle. The consumer stated a light illuminated that indicated the vehicle was not in park, when the consumer moved the gear to park. The consumer stated he shook the gear shift a little and the light went out. A few days later, before he could raise the hatch, the vehicle started rolling backwards into the street. The consumer managed to get in the vehicle, and once again a light was on, indicating the vehicle was not in park, despite him placing the vehicle in park. Also, the passenger side mirror would sporadically go all the way up while driving, which made the entire right side of the vehicle a blind spot. After a year and a half of complaints, the dealer inspected the mirror and determined it was defective and replaced it. The rear hatch would sporadically open, and rise when the vehicle was parked or being driven. The consumer stated intermittently, a light would illuminate on the vehicle, saying a key was not detected exhaust fumes entered the vehicle while driving at times.

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Lincoln Mkx 2008 with an automatic open/close feature for the rear lift gate, the lift gate has periodically reopened shortly after closure when using the button in the rear to close it. It has reopened twice while the vehicle was moving. The most recent event occurred while backing out of the garage and led to a smashed rear window and other damage to the rear of the vehicle leading to $2000 in repairs. The latch seems to be the problem. An earlier event occurred after a stop at a rest area. The lift gate opened as we were driving on the entrance ramp to the highway. The dealer has been requested to fix the problem and reimburse us for the repairs. The resolution from the dealer is pending.

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