Axle Assembly Problems of Lincoln Navigator

Tl the contact owns a 2004 Lincoln Navigator. While driving 70 mph, extra force was required to turn the steering wheel right and left, and the traction control warning indicator illuminated. The vehicle was taken to brill's auto sales (388 southampton rd, westfield, MA 01085, (413) 568-9487) where it was diagnosed that the steering shaft and drive axle needed to be replaced. The contact mentioned that he repaired the 4 wheel drive actuator himself. The vehicle was not completely repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was 163,000.

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The contact owns a 2008 Lincoln Navigator. A day after the vehicle was purchased, the contact smelled something burning. She returned to the dealer to have the vehicle detailed and informed them that she could smell something burning. The dealer stated that the smell originated from the undercoating. Two days later, her husband drove the vehicle and the couple returned to the dealer. Upon arriving at the dealer, there was black smoke rising from the vehicle. The dealer stated that the transaxle leaked fluid due to the seal unit. At that time, the contact's husband stated that he was not purchasing the vehicle and wanted his old vehicle back. The dealer refused. The district office stated that they would be able to get the old vehicle back within 48 hours. The contact has been unable to reach anyone since that time. Currently, she does not have her old vehicle, returned the vehicle that was purchased, and has not received a refund for the $3,400 down payment. The current and failure mileages were 48.

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Grinding noise underneath vehicle's front end while application of power in acceleration or during climb on a hill. Brought to dealership and test drove the vehicle with mechanic and he could not hear a sound in the vehicle. The next day I took the same mechanic on another test drive on a hill where the sound could be heard. He found that the noise was inconclusive to any manufacture recalls and could not identify there was any problems. The noise is still there and he states there is nothing to worry about. I feel there is something wrong and do not want my family or my self to be injured because of something unidentifiable.

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