Sun Roof Problems of Lincoln Navigator

Ltr from senator hutchison on behalf of constituent, re problems with her 2005 Lincoln Navigator. The consumer stated there was a noise coming from the engine. The front end vibrated constantly. The consumer was informed the track bar and cad mount bushings needed to be replaced to correct the vibrating. The sunroof leaked, the cd changer scratched the cd's, the drivers seat was repaired 3 times, the tire pressure sensor didn't work, the remote start did not work, the transmission was slipping, the rear windows were grinding, the drivers side door would not open, the mirror would not adjust and the wipers were replaced. The consumer stated after two years of being told there was nothing wrong with the vehicle, it finally broke down and the dealer had to perform major engine work. After the engine work was completed the consumer stated the engine continued to make noise and there was also hesitation problems. Updated 03/01/10.

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The sunroof of my 2003 Lincoln Navigator has a defect in that in heavy rain the tracks of the sun roof fill with water and overflow into the headliner (interior) and leak into the car from various locations such as the dvd player. This has happened 2 times since ownership. Was told by the Lincoln dealer that it was a defect in design and they could not fix it. They said they would repair any damage caused by the problem, but only if the car was still "in warranty". There seems to be a problem with the drain holes in the sunroof that does not allow for proper draining. I have talked to one other owner of an Ford expedition and found he had the same problem. He was also told it was a design flaw in the sunroof. I think Ford was aware of this problem and should have advised me and all others before we purchased the car. Everytime it rains heavy the rain leaks into the vehicle and I am afraid it will cause an electrical short and fire in the car. The water travels down the headliner into the dashboard area and also the dvd as stated above. If you can look into this problem and see how many people are effective by this I would apprciate it. I do believe, if you investigate, you will find this is a common problem for all owners of Navigators or expiditions and maybe even explorers. Thank you.

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The sun roof leaks, tail gate does not work properly, and running board don't work properly as well and the my local for cannot find a problem:(.

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July 22, 2003 I purchased a new 2003 Lincoln Navigator, VIN# 5lmfu28r93lj39987. Fter two days, I noticed excessive wind noise coming from sun roof. On the third day, the suspension malfunctioned warning indicator began buzzing. Since that time, the body of the Navigator began hitting all four tires while driving and bottoming out even when driving over small bumps. I almost had an accident, due to the sudden rocking of the body of the Navigator. I brought the truck back 3 times for the same problem September 2nd. Mr. Downing stated, I will not try to fix the truck again until, Ford engineer brain grozier looks at the problem. The engineer will only be available on September 11th and my truck will just have to sit on his lot until then. No other solution was given to me. No loaner car,no alternatives. I did speak to the Ford representative, after a month of complaining to customer relations and asking for mediation about the lemon law and suspension of my truck payments until the problem is resolved. I have been referred from one person to the next starting with the Ford finance department, to Ford customer relations, to the selling dealer general manager, mike lister of damico Lincoln Mercury, to michael norton service manager of sentry south Lincoln Mercury, and ending with kipp downing service manager of owen motors. The truck is a lemon as the law states, it has had three repair attempts, twenty-five days at repair shop, new vehicle, (thirty days old). Technical service bulletins for 2003 Lincoln Navigator air suspension- repeat compressor drier failures has been issued since may/03 to Lincoln service departments. These remaining defects substantially impair the use, market value or safety of my vehicle. I am hereby allowing you one final repair opportunity. I am entitled to a replacement vehicle acceptable to me or a refund calculated in accordance with the lemon law.

We have had our Navigator into the dealership a total of 8 times in the last 3 years. The following had to be replaced: sunroof, groaning noise from beneath the hood (in 4 times for this still not corrected), cd player replaced, sterio replaced, heating elements both front seat replaced 2 times each, incorrect lug nuts, incorrect tire wrench, shaking in stering @ highway speeds-still not corrected, lift system broken-not fixed, hood latch would not release, fuse blowen 3 times for ac outlets, check suspension light on, check engine light on, rear turn sigal out, passenger window catches, incorrect spair tire. (tiresize: p265/70r17).

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Problems with fuel pump, windshield wipers, driver's seat, brakes, air conditioner, gear shift, air bag, cd player, window motors, driver's handle door, sunroof. Ph. Also the fuel pump, trailer hitch, the lighter ejected to the floor ,the ignition was loose and there was an electrical short in the windows. .

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While traveling at 40 mph, consumer stated the sunroof broke and hit the driver and passenger in their heads.