Owners/service Manual problems of the 2016 Mazda CX-5

Three problems related to owners/service manual have been reported for the 2016 Mazda CX-5. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Mazda CX-5 based on all problems reported for the 2016 CX-5.

1 Owners/service Manual problem

Failure Date: 01/07/2018

The automatic locking does not always work. I agree with complaints 1090985 and 10885776 in that it seems to be fine 90% of the time, which lulls you into a false sense of security. Now, I make sure that he lights flash as I walk away. I had turned off the chirp because it disturbs the peace, but may turn it back on, since walking away and looking back also has its risks. I could be walking away too quickly sometimes or something else in my pocket may be shielding the key fob, but if others are also experiencing this problem, maybe it is not a user issue. Perhaps the owner's manual should mention these possibilities, if they indeed are the cause of the problem. An unlocked car is a serious security risk.

2 Owners/service Manual problem

Failure Date: 07/19/2016

I came out to my 1 month old Mazda Cx-5 this morning to find the contents of my glove box and console strewn about the interior cabin. Clearly the car had been broken into, but there was no sign of forcible entry. I rely on the walk-away lock function to lock my car when I exit the vehicle (as described by the dealer & owner's manual). Later the same morning I tested the autolock after driving the car, and then putting it in park and turning off the engine. I walked away from the car with the keyfob in my handbag and had someone stand next to the front passenger door and check the car door handle -- the car did not lock. I called the service dept at the Mazda dealer where I bought the car and they suggested that the autolock might have gotten defeated in the onboard computer settings. I checked the settings as they directed and all of the autolock features were toggled in the on position. The service rep also suggested that the autolock will not function properly if you walk away from the car too quickly.

3 Owners/service Manual problem

Failure Date: 09/18/2015

Automobile was almost brand new, didn't even have license plates on it yet, when I proceeded to back out of a parking spot. The vehicle backed out but would not go forward in drive. It finally lurched into drive after giving it more gas and revving the engine. I turned the vehicle off and restarted it, again same issue. Would not move forward in drive, even in manual shift mode. Had vehicle towed. Mazda stated they are replacing the entire transmission. I am reporting in case their are others having this issue. Very thankful it happened in a parking lot and not when I was trying to pull out into traffic.


Other Equipment related problems of the 2016 Mazda CX-5



Safety Ratings of CX-5 Cars
Fuel Economy of CX-5 Vehicles
CX-5 Service Bulletins