Table 1 shows three common equipment related problems of the 2020 Mazda CX-5. The number one most common problem is related to the equipment (22 problems). The second most common problem is related to the navigational (global positioning system) gps (one problem).
| Problem Category | Number of Problems |
|---|---|
| Equipment problems | |
| Navigational (global Positioning System) Gps problems | |
| Electrical Infotainment Video (touch)screen/monitor/unit problems |
I am reporting an ongoing defect with the infotainment system in my 2020 Mazda Cx-5, involving ghost-touch inputs, system freezing, and random reboots. These issues began around the second year of ownership and have progressively worsened. Read details...
The infotainment system has a known "ghost touch" issue. This issue caused a recall in prior models but that recall was not extended to current models. This is an extremely dangerous issue. The screen will turn on loud blasting music, randomly call people, turn off gps, etc. Read details...
The contact owns a 2020 Mazda Cx-5. The contact stated the infotainment connect center was unintendedly switching to different functions, with the volume increasing independently. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. Read details...