Table 1 shows three common equipment related problems of the 2020 Mazda CX-5. The number one most common problem is related to the equipment (24 problems). The second most common problem is related to the electrical infotainment video (touch)screen/monitor/unit (one problem).
| Problem Category | Number of Problems |
|---|---|
| Equipment problems | |
| Electrical Infotainment Video (touch)screen/monitor/unit problems | |
| Navigational (global Positioning System) Gps problems |
I purchased a brand new Mazda cx5 in 2020 that now has 46,000 miles on it. It is experiencing the known “ghost touch” issue in which the entertainment system and screen displayed in the center of the dashboard turns itself off and on, changes settings, shuts off navigation while Read details...
The contact owns a 2020 Mazda Cx-5. The contact stated the infotainment connect center was unintendedly switching to different functions, with the volume increasing independently. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. Read details...
The infotainment system has a known "ghost touch" issue. This issue caused a recall in prior models but that recall was not extended to current models. This is an extremely dangerous issue. The screen will turn on loud blasting music, randomly call people, turn off gps, etc. Read details...