Mazda CX-5 owners have reported 42 problems related to seats (under the seats category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mazda CX-5 based on all problems reported for the CX-5.
Driver side seat started getting hot while driving but switch was not on. Had to stop car and wait for seat to cool off. This has happened 2 times so far. Dealer said they could not find anything wrong with the car.
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Several times now, after shutting the vehicle off, exiting and upon re-entry on the drivers side, I have found the drivers seat completely reclined all the way back. I bought the vehicle brand new with 6 miles on it in illinois may of 2014, and the first incident occurred when we had less than 600 miles on it. I took it to the dealership and was told there was nothing they could do because they "could not replicate it". This happened a few times, then nothing. I drove the car to florida, and had the same issue when I came out to the car the next morning and the seat was reclined all the way back. I took it to the Mazda dealership down there and was told the same thing, that "they could not find anything wrong, and could not get it to duplicate". I was detailing my car this past weekend, sitting in the drivers seat with the car off. I was cleaning the windshield and had no idea that the seat had completely reclined while I was sitting in it! my leg was no where near the side where the adjustments are. Scary that I didn't even hear the motor sound as it reclined and it was all the way back. I am short and have noticed that when I exit out the drivers side, it seems the edge of the drivers seat pushes down on the controls or something, because I can hear it click, although I don't see the seat move. I think it's poor placement of the motor inside the drivers seat. This could pose a potential hazard if one was driving. I saw there was a complaint from one other consumer that was driving when their seat folded forward. This should be looked into!.
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All seats started producing a squeaking noise after a couple of years of use.
Wires are burning can't tell from where n smiling gas 2013 Mazda cx5.
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I have a 2015 Mazda cx5 with only 4,800 miles on it. Yesterday I experienced something very scary while I was driving. The front seat started to move on its own and completely folded on me while I was driving on the highway. The lumbar support begin to fill with air, then the seat began to fold towards the steering wheel almost completely crushing me. My chest was against the steering wheel and when I reached down to try to lean the seat back it kept moving on its own and wouldn't allow me to push it back. I called my dealership and they acted like it was no big deal and that it may not every happen again. They stated that they only way that they could fix it, is if they could duplicate it again. I am very concerned because this could've killed me but I was lucky that I was able to pull off on the side of the road. This is very dangerous and needs to be addressed.
The contact owns a 2015 Mazda Cx-5. The contact stated that while in park with the vehicle off, the front driver's side seat reclined backwards independently. The failure recurred on numerous occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle but the wiring harness and knobs were replaced. However, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 200.
There seems to be an issue with the drivers side seat where it jostles and clicks. My local service center claims that a lot of Cx-5 models have been having this issue and it may be normal. To me, this is definitely not a normal issue and had only started happening, recently. Obviously something is wrong with the seat. I would also like to note that this is not the first time that I've had an issue with the same seat. The day after I purchased my Cx-5, I realized the entire driver's side seat cushion was coming completely off of the frame. I brought the vehicle back into where I purchased it and they did some minor adjustments to make sure the cushion stayed in place. Fast forward to today and now the same exact seat is jostling and clicking. There is apparently something wrong with this seat and it could possibly be a real safety issue if Mazda doesn't address it soon. I would also like to note that almost a month after my initial complaint about this issue to my local service center, they have yet to even look at it or repair it. Apparently, Mazda is not taking the issue seriously.
| Problem Category | Number of Problems |
|---|---|
| Seats problems | |
| Front Seat Head Restraint problems | |
| Mid/rear Seats Assembly problems | |
| Front Seat Power Adjust problems | |
| Seat Broken problems |