Mazda CX-7 owners have reported 32 problems related to front suspension control arm (under the suspension category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mazda CX-7 based on all problems reported for the CX-7.
Tl the contact owns a 2007 Mazda Cx-7. While driving various speeds, the check engine warning indicator illuminated. North frontier auto (205 8th Ave se, pine city, mn) was called and diagnosed that an unknown sensor failed. The vehicle was not repaired and the vehicle could not be started. The contact was able to get the battery jumpstarted and drove to north frontier auto where the codes were cleared. The contact stated that the check engine warning indicator illuminated again. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain and solenoid were defective and needed to be replaced. The solenoid failure was repaired, but the timing chain failure was not. The vehicle was returned to the dealer where they stated that they repaired the timing chain. After the vehicle was repaired, the contact stated that the axle, ball joint, and control arm were detached. The vehicle was taken to an independent mechanic where the failures were confirmed and the timing chain was confirmed to be incorrectly installed by the dealer. The vehicle was repaired. The manufacturer was not notified of the failures. The failure mileage was approximately 148,000.
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all problems of the 2007 Mazda CX-7
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Takata recall. The contact owns a 2009 Mazda Cx-7. The contact stated that the vehicle lacked stability when being operated at high speeds. The vehicle was taken to an independent mechanic where it was diagnosed that the lower control arms and ball joints were defective and needed to be replaced. The contact received notification of NHTSA campaign numbers: 17v429000 (air bags) and 16v593000 (suspension). The contact was unable to get the remedy completed due to lack of communication by the dealer (dennis dillon Mazda, 9501 w fairview Ave, boise, id). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was 157,142. Parts distribution disconnect.
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all problems of the 2009 Mazda CX-7
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Front suspension ball joint fitting. Water may enter the front suspension ball joint fitting. Driving on roadways during the winter months in areas that use roadway salts can lead to salt and water intrusion into the ball joint causing corrosion. As a result the ball joint loosens and a rattle may occur. Extended operation in this condition will deteriorate the ball joint and the lower control arm could separate. Significant loss of steering control may increase the chance of a fatal crash. At this time we are experiencing a small rattle in the front.
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all problems of the 2011 Mazda CX-7
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There has been a recall for the control arms for a while now and the dealer has no fix for them. . So im paying 367$ a month for a car that I cannont drive because it is not safe.
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all problems of the 2010 Mazda CX-7
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Nhtsa recall #16v-593 - this recall indicates that there is the risk of significant loss of steering control increasing the risk of a crash. This recall is taking an inordinate amount of time, and I think that it is imperative that this be expedited in order to replace the part before it becomes a more severe issue which could include litigation. The steering control is a vital part of the operation of this vehicle and I don't think that it is feasible or fair to the owners of Mazda vehicles to be placed in such a precarious situation. This issue needs to be escalated so that existing owners of these vehicles can get the replacement parts that are needed as soon as possible. My vehicle is beginning to experience some of these steering issues, and I keep my car properly maintained , but the expense of the replacement of these control arms at this time is a difficult expense. Please help me to have this issue escalated.
Tl-the contact owns a 2007 Mazda Cx-7. The contact stated that while attempting to move the vehicle, the vehicle would not go forward or backwards. The vehicle was towed to siemans Ford inc located 8961 red arrow hwy, bridgman, mi 49106, tel: (888)501-0429, to be diagnosed. The contact was informed that the lower control arms fractured and needed to be replaced. At the time of this complaint being filed the vehicle was being repaired. The vehicle was included in NHTSA campaign number: 16v593000 (suspension). The manufacturer was informed of the failure. The approximate failure mileage was 160,000. Ah.
Bought the car July 30 2016. Left front control arm broke causing lost steering and additional damage to the car. Had the car repaired at a shop July 20 2017. Got a recall notice for the same issue sept 2017. Just had the car repaired as per the recall 08/09/2018 but now Mazda does not want to reimburse for the prior repairs made since it was after the August 10 2016 date on the recall and cause I don't have the bank statement from back then showing it was paid on my visa. I sent them the invoice from the garage that is clearly marked paid visa. The breakage happened on the street I live on, wife and I were on our way to meet with family for supper. The car was just driven home by myself from work on a 65mph 4 lane highway less then a hour prior, thank god it didn't break at those speeds. The road makes a slight turn to the right when I heard a bang and the left front corner of the car dropped. Once I safely got the car stopped with steering found the left front tire at a 90 degree angel with the fender on top of it. Drive shaft was torn out from the transmission and tie rods were bent.
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all problems of the 2008 Mazda CX-7
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Nhtsa recall number 16v-593 summary water may enter the front suspension ball joint fitting. Driving on roadways during the winter months in areas that use roadway salts can lead to salt and water intrusion into the ball joint, causing corrosion, which can result in looseness of the ball joint in the fitting. As a result of the looseness, a rattle may occur at the lower control arm ball joint. After extended operation in this condition, in the worst case the ball joint and lower control arm may separate. Recall status recall incomplete. Remedy not yet available remedy dealers will replace the lower control arms. Safety risk descrpition the vehicle may experience significant loss of steering control, increasing the risk of a crash. Manufacturer recall number 9716h.
Front lower control arms. Recalled in September 2016. Still no parts fix, may 2017. Why are the parts still not available?.
We received the recall notice in August 2016 and no remedy has been made. This is ridiculous. Ball joints and lower control arms are replaced everyday - what's the dam hold up? I called the hotline twice today and was disconnected after being on hold. I guess I have to get my attorney involved with Mazda and ngtsa.
The contact owns a 2007 Mazda Cx-7. While making at left turn at 20 mph, the vehicle independently veered to the right without warning. The vehicle was towed to an independent mechanic where it was diagnosed that the front passenger side control arms and balls joints fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 16v593000 (suspension). The failure mileage was 109,000.
The contact owns a 2009 Mazda Cx-7. While driving, the vehicle veered to the left, which caused the tires to wear down. The vehicle was taken a local dealer (ray brandt Mazda located at 1884 westbank expy harvey, la 70058) where it was diagnosed that the lower control arm needed to be repaired. The vehicle was repaired, but the failure persisted. The manufacturer was not notified of the failure, but the automated system directed the contact to NHTSA. The failure mileage was 34,421.
2011 Mazda Cx-7. Consumer writes in regards to replacement parts not available to repair passenger airbag inflator and front lower control arm ball joint recall notices. Consumer has another vehicle complaint in artemis.
Mazda Cx-7 recall 9716h. Rcvd recall notice in 10/2016 but no further notices & told in notice that parts were not available to correct the dangerous recall. Had no idea how disastrous this problem could be. Driving my Cx-7 on old willets path, smithtown, NY on 2/3/17 @ approx. 6:30pm with my 4 children in the car, traveling less than 35 mph when the right wheel came off the axle of the car. The wheel was the right side passenger side of car. The car then began to turn into oncoming traffic as a result of losing control of the car. Cars had to move out of my way as it was almost out of control. I feared for the life of myself and my 4 kids in the car. Thankfully I was able to luckily gain control of the car due to my 30+ yrs experience as a driver and force the car onto the shoulder of the right side of the road, sliding into dirt. The car skidded approx 75 feet on pavement. (photos attached) the cause of the accident was diagnosed by my mechanic as the ball joint and lower control arm of the car completely snapping/ breaking caused by erosion/corrosion, which is exactly what the recall is for. Car was towed as was not drivable. The tire cause damage to the axle wheel, and other parts of the car and engine as described by smith haven Mazda, where car is currently being repaired. Had I been traveling at a higher rate of speed, this could have been a deadly matter and myself and 4 children could have been killed. I am so upset that Mazda did not immediately notify their customers to completely stop using these cars due to the dangerous risk of death/crash. I no longer want to be an owner of this Mazda and want to ditch this car for fear of what could have happened to my family; unacceptable safety notification by Mazda. Had myself or children been killed or hurt, I would be suing Mazda. Will Mazda consider offering me any compensation on trading/selling this car?.
The contact owns a 2009 Mazda Cx-7. While driving approximately 10 mph, the front passenger side suspension failed and caused the front passenger wheel to separate from the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the lower control arm fractured. The vehicle was repaired. The manufacturer was notified. The VIN was unknown. The failure mileage was 78,000.
Tl- the contact owns a 2008 Mazda cx7. The contact stated that while driving approximately 20 mph a loud popping noise came from the front of the vehicle. Upon inspection it was discovered that the front driver side control arm had fracturered. The vehicle was towed to an independent mechanic. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000. Jft.
The contact owns a 2010 Mazda Cx-7. While driving approximately 15 mph, the wheel separated from the vehicle. The vehicle was towed to a dealer where it was diagnosed that the control arms, ball joint, rotors, and axle failed and needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 16v593000 (suspension). The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
Mazda cxc 7 2012 there is a safety recall due to front front suspension ball joint fitting that can cause the ball joint and lower control arm to seperate. This can cause loss of steering control increasing risk of a crash. I called bright bay Mazda in bayshore NY 1-631-666-6100 and was advised to bring car in. I did and it was looked over. I was it did not need immediate attention on 11/21/2016 and that when the parts came in they would fix the car. I called today 1/19/18 and was told they still dont have the part and that this is a preliminary notice that gets sent to car owners per sherry at Mazda. Seriously 2 years and no resolution. I want to file a complaint.
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all problems of the 2012 Mazda CX-7
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My car has a safety recall for the front suspension control arm ball joint. And there are no parts yet available according to online Mazda. However my car will not pass safety inspection here until it is fixed. This I cannot register the vehicle and drive it legally in 2 months. Can you please advise what I can so?.
The contact owns a 2007 Mazda Cx-7. While merging onto the highway at 65 mph, a wheel detached from the vehicle. A crash did not occur. The vehicle was towed to the dealer where it was diagnosed that the control arms detached from the vehicle. The repair would cost $1,490. The manufacturer was notified. The contact was provided with a rental vehicle for a day. The failure mileage was 160,000.
We were notified on the lower control arm recall in September. It's ridiculous that the replacement parts have not been made available. Why is Mazda dragging their feet on a safety issue like this.
Mazda is refusing to fix the recall on my vehicle saying that it's not a safety recall. The last time I checked the lower control arms separating from the ball joints was a safety issue. I have called the dealer and they can't get the part or don't want to they told me the first time it was the brakes popping and now they say nothing is wrong with it at all. Mazda corporate doesn't seem like they care either. They told me it was safe to drive not to worry about it. My vehicle is making popping noises in the front end and they don't want to fix it. They want to pawn it off on another part of the vehicle.
Front suspension lower arm ball joint fitting saltwater intruding into ball joint causing corrision result in generating looseness of ball joint resulting in ball joint and lower control arm to separate causing loss of steering control and increse risk of a crash. Recall issued in August and yet no fix available yet. Why so long to repair?.
There is a recall NHTSA 16v593 regarding the suspension on this vehicle. I own a Mazda cx7 sgt xa with 24,000 miles. Wanted to trade this vehicle in and Acura dealer advised about recall and stated they could not accept as trade until recall is fixed. Contacted Mazda and was advised that the parts are not available to replace the lower control arms. Mazda advised that they will notify me in mid September about implementing a remedy. I am left in the situation that I can not trade in this vehicle should I want to.
Incomplete recall for lower control arms. My vehicle is making popping noises when going in drive and in reverse. Every once in a while will make creaking noises while driving down the road. All noises associated with the ball joints and control arms. The dealership took over a hour to come back and say they don't have the parts to fix it but think the brakes are where the noise is coming from. This is my only vehicle and my wife and 2 small children ride in it. I called Mazda corporate and made my complaint and stressed that I don't feel safe driving this vehicle until it is fixed. They just told me there wasn't anything that could be done about it. Putting the safty of my family at risk for injury. I am at a dead end with the manufacturer on this issue. I don't have the means to buy a new car or rent one until it is repaired.
Waiting on repair parts from Aug 2016 recall notification. . Aug 10,2016 manufacturer recall number-9716h NHTSA recall number-16v-593 recall statusrecall incomplete, remedy not yet available as a result of this looseness, a rattle may occur at ball joint of lower control arm. After extended operation in such condition, the ball joint and lower control arm may separate, causing a loss of steering control and increasing the risk of a crash. It has been 8 months since being notified and they still have not received the replacement parts to repair this issue.
Nhtsa recall number 16v-593 manufacturer recall number 9716h summary water may enter the front suspension ball joint fitting. Driving on roadways during the winter months in areas that use roadway salts can lead to salt and water intrusion into the ball joint, causing corrosion, which can result in looseness of the ball joint in the fitting. As a result of the looseness, a rattle may occur at the lower control arm ball joint. After extended operation in this condition, in the worst case the ball joint and lower control arm may separate. Recall status recall incomplete. Remedy not yet available remedy dealers will replace the lower control arms. Safety risk descrpition the vehicle may experience significant loss of steering control, increasing the risk of a crash.
On 8/10/16 I received notification number 16v-593 from NHTSA stating that the lower control arms on this vehicle may be defective and should be replaced. Mazda has to this date done nothing to address and remedy this problem.
Takata recall: its been 6 months, and it's a real hardship with not being able to have front seat passengers in my primary automobile. I am in a carpool to drive my child and neighborhood children to school, and I have not been able to do so without having someone in the front seat. I also received a notice that the front suspension has a safety recall for lower control arms replacement, I received this notice in August with no further communication from Mazda or my dealership. I'm disappointed with responses I get to my inquiries from my Mazda dealership.
"takata recall" received safety recall no. 16v356 July 2016 advising me of the recall. Mazda stated that the parts were not available and that I would receive another notification when parts were available. As of this date I have not received that notice. I did receive safety recall notice no. 9716h "front lower control arms"on oct. 15 stating that this defect could cause loss of steering. Again Mazda stated that the parts to fix this problem were not yet available and that once they were I would get another notice. I am very disappointed with Mazda and their handling of these recalls. At this point I am afraid to drive this car!! this is just not right!! please check into this and advise me accordingly. . . My bet is I will not hear from anyone. . . Sorry but that`s the way I feel!! I do hope that I am wrong!!.
While traveling approximately 10 mph and turning out of a business and into traffic the right, front lower control arm separated from the ball joint causing my vehicle to come to a complete stop in front of oncoming traffic. This has been a recall for cx9¿s and I am unsure why the issue has not been addressed in the cx7.
Front lower control arms.
Problem Category | Number of Problems |
---|---|
Suspension problems | |
Front Suspension Control Arm problems | |
Suspension Noise problems | |
Ball Joint problems | |
Front Suspension problems | |
Rear Suspension problems | |
Front Suspension Lower Ball Joint problems | |
Front Suspension Wheel Bearing problems | |
Sway Bar problems | |
Rear Suspension Shock Absorber problems |