Mazda CX9 owners have reported 23 seats related problems since 1996. Table 1 shows the 5 most common seats problems. The number one most common problem is related to the vehicle's seats (16 problems). The second most common problem is related to the vehicle's front seat power adjust (2 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Seats problems | |
| Front Seat Power Adjust problems | |
| Front Seat Heater/cooler problems | |
| Front Seat Head Restraint problems | |
| Mid/rear Seats Assembly problems |
The adjustable rails holding the rear left seat in place no longer latch. It is available for inspection. This is the most common place for a car seat in this car. In the event of a crash the seat would slide forward. Read details...
The driver's side power seat spontaneously moved all the way forward, and pinned me against the steering wheel. Fortunately, I was parked and not driving. I tried moving the seat adjustment switch manually, but the seat continued to move forward. Read details...
- the car was purchased new from a Mazda dealer in may 2017 - the driver side cushion heater failed in March 2020. - the passenger side cushion heater failed in November 2020 - both sides exhibited the same problem despite the fact that the usage of the passenger side was about 25% of the driver Read details...
Headrest leans too far forward causing strain on entire body especially on back and neck. Bought after market headrest and replaced it. Read details...
The headrests on the 2013 Mazda cx-9 are excruciatingly uncomfortable. They angle at a completely unnatural forward angle and force the driver's head forward and down. It was not obvious during the test drive. After 6 hrs of driving though, pain developed in neck, upper shoulders and lower back. Read details...