Steering Failed Problems of Mazda MAZDA5

The contact owns a 2007 Mazda 5. While driving 15 mph, the steering wheel failed to return to its original position and straighten the vehicle. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was made aware of the failure and stated that the contact should take the vehicle to the dealer and that there was a TSB. The approximate failure mileage was 114,000.

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The contact owns a 2006 Mazda 5. The contact was experiencing the same failures listed in NHTSA campaign number: 10v374000 (steering); however, the VIN was not included. While driving 45 mph, the steering completely failed. The failure recurred on several occasions. The vehicle was taken to the dealer where it was diagnosed that the power steering needed to be replaced. The vehicle was repaired, but the failure still recurred. The manufacturer was notified. The failure mileage was 149,000.

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The contact owns a 2013 Mazda 5. The contact stated that the steering wheel failed. The contact had to exert force to turn the steering wheel. The power steering indicator illuminated after the failure occurred. The contact was able to restart the engine and resumed normal steering function. The vehicle was taken to the dealer and the power steering pump was replaced. The manufacturer advised that the VIN was not included in NHTSA campaign number: 10v374000 (steering). The approximate failure mileage was 47,692.

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Mazda will not include my vehicle in this recall below because it was mfr 07/2006 and sold as a 2007: 2010-08-13 (published by NHTSA on 2010-08-13) recall summary: Mazda is recalling certain model year 2007-2009 Mazda3 and Mazda5 vehicles manufactured from April 2, 2007 through November 30, 2008. These vehicles may have a condition in which a sudden loss of power steering assist could occur at any time while driving the vehicle. Hazard: power steering assist is suddenly lost reducing the driver's ability to steer the vehicle as typically expected, and increasing the risk of a crash. Remedy:Mazda will notify owners, and dealers will replace the power steering pump and lines free of charge. The safety recall began on September 15, 2010. Owners may contact Mazda customer assistance center at 1-800-222-5500. . Read more...

The contact owns a 2006 Mazda 5. The contact stated when driving under 5 mph, the power steering would lock and she would have to utilize extreme bodily force to maneuver the steering wheel. The dealer replaced the entire steering pump yet the failure persisted. The vehicle was not further repaired. The failure mileage was 89,729 and the current mileage was 92,194.