Equipment Problems of Mazda MAZDA6 - part 1

This car was purchased in 2017 and maintenanced regularly. We recently took it to have the oil changed and to check out a noise that was coming from the passenger side. We were told that the subframe was rusted so badly it was too dangerous to drive and would cost $7k to repair. That caught us by surprise and we ended up having to buy a car by the next day. We traded the car in… however, I started doing some research and noted that this is very common and there was a recall between 2010 and 2014. I’m pretty upset that we lost this car without having any recall notification after the purchase. Could this have been taken care of instead of having to get a new car?.

See all problems of the 2009 Mazda MAZDA6 🔎.

I pulled into my parking space in front of garage door, I came to a complete stop and positively without any doubt, put my foot on the brake. As I shifted to park, all of a sudden engine loudly revved up and car suddenly and quickly accelerated through garage door. I want to make it perfectly clear, I did not have my foot accidently on the accelerator when car suddenly accelerated. Mazda checked the car and said nothing was wrong with the car. This has happened to many other people with Mazda and other makes and people are told too many times that there is nothing wrong the car when it clearly is not human error.

See all problems of the 2014 Mazda MAZDA6 🔎.

My sunroof exploded while I was driving on the 405 s freeway. It can be inspected at any time as I haven’t had it repaired or inspected by anyone yet. It happened while I was driving at least 65 mph in the fast lane. It sounded like a gunshot and startled me greatly. Glass flew everywhere and I believe hit cars around me as I heard multiple vehicles honk. This was a very scary and dangerous experience. There were no warnings and I’ve never had any issues with my sunroof. Nothing fell on my vehicle or impacted the glass. Thankfully no one was hurt but this is extremely concerning.

See all problems of the 2017 Mazda MAZDA6 🔎.

Software error/loss of engine power. No warning of this before it happens. The car completely loses power, and stalls or stops in the middle of me driving. This has happened on the freeway and risked my life as well as my husbands, and children. This same issue has been a previous recall and fixed in 2019 for my car, and now it is happening again.

See all problems of the 2018 Mazda MAZDA6 🔎.

My car has stalled out on me 6 times in traffic and wouldn’t restart for hours. I took it to the Mazda dealership and they told me nothing was wrong but it continues to happen. I need something done as soon as possible.

From the information I have gathered, this is a common issue affecting many Mazdas ranging from 2014 to 2018. The issue is what the Mazda community calls "ghost touch" our infotainment screens will start clicking buttons on its own including increasing the volume or switching screens. Additionally songs will switched. Why is this a safety hazard? this causes a distraction that can occur at any moment. For instance, if you are driving down the highway and all of a sudden your volume goes up to an unpleasant volume, your natural reaction is to turn down the volume, causing a distraction. Same can be said about song switching or screen repeatedly changing.

Twice had low oil warning lamp appear. First time in July 2023, 2nd time in June 2024. Both times oil has just been changed 2-3 months prior. Saw articles that there was a recent lawsuit, which is why I am filling complaint as well. Not for lawsuit, but for repairs so this does not occur again.

See all problems of the 2021 Mazda MAZDA6 🔎.

The infotainment system randomly changes screens, places calls, alters routes while vehicle is in use. It makes for a dangerous distraction while driving.

Moonroof explosion moonroof had spontaneous explosion while driving on highway. No objects were seen flying towards front of car prior to explosion. Driver and 1 passenger in front seat. Sun shade partially open resulting in glass coming into the car. No accident or injury occurred. Moonroof closed at time of explosion.

See all problems of the 2016 Mazda MAZDA6 🔎.

The infotainment system randomly changes the screen very rapidly, "ghosting". The screen didn't and brightens very rapidly while driving, going from night to day modes or vice versa even though I set it on auto mode. The worst is that it randomly makes calls to people in my contact list. This can very easily cause a crash.

Touch screen has ghosting effects, and automatically starts disabling safety and alert systems, calling random people, playing music, muting calls, navigating to random places, etc. Without any input from the user. Mazda has an existing service bulletin for this issue that includes the Mazda 6 (Mazda sa-001/23) but the dealer says it’s not covered by any recall and that I need to pay nearly $3,000 to get it fixed.

My infotainment center experiences a ghost touch, typically in hot weather, where it just randomly starts pressing buttons on the touch screen, increases volume, hits play/pause over and over again. It is very distracting when it occurs while I’m driving.

I took my car to the mechanic for some routine maintenance and they called to tell me they discovered that the rear subframe is completely corroded. They say the car is not safe to drive, as it could come apart at any moment, and it will cost so much to repair (current estimate is $8000 and still climbing!) that it may be better for me to buy a new car (which I cannot afford). The mechanic expressed shock at how badly the subframe has deteriorated. He said it is in much worse shape than the rest of the car, which I have always maintained carefully. In 2019 my car was recalled for a defective front cross-member, which the dealer replaced. I was told at the time that it was recalled because the coating applied to it was defective and did not protect the part from corrosion. Based on my research, it seems that the same defective coating was applied to the rear subframe, and that it is why it has rusted so quickly and severely. . Read more...

The rear subframe is rusted in layers and is spalling off.

See all problems of the 2012 Mazda MAZDA6 🔎.

Bought. A 2011 Mazda 6, and took it to a Mazda dealer for an inspection. They found the rear sub frame ie rear cradle to be extremely rusted out, the shocks on both side are detached, and the springs look like they may push through at any point and do more damage. The car is unsafe to drive and the dealer estimated a repair cost or $4322. 99 to fix.

See all problems of the 2011 Mazda MAZDA6 🔎.

Touch screen on vehicle making random selections on its own, causing potentially dangerous distractions to myself while driving. There are also dead spots on screen where touch does not work. Reads error code "b108e04 display-system internal failure".

The passenger dash board is melting. It covers the passengers air bag. I would like to know if a recall is still possible for my vehicle. I understand that there was a recall in 2015-2017, but unfortunately I did not received the notice since I was moving from illinois to kansas and later to texas and continued changing addresses during that time frame.

Coolant leaks at the cylinder head around the exhaust manifold causing my car to over heat. Also when my thermostat is set to the exact temperature for both sides my driver side blows cold and the passenger side blows hot.

On October 13, almost lost control of my vehicle while driving at normal speeds in good weather. The car tried to pull off the road with every bump I hit. Drove it to tire dealership as I thought there might be problem with tire or suspension. Mechanic there told me the front engine frame ($595 part, approx $1100 labor) was completely rusted & he didn't know how I was able to drive it. I had it towed to my regular mechanic who said the frame has to be replace. Just in November 2022, I had to pay $290 (parts only) and approx $1100 labor for the rear frame to be replaced due to rust. I know this says the recall had been done but if so, the rear frame shouldn't need replacing again. I tried talking with Mazda for 30 minutes & they were no help. The web is filled with complaints about the front & rear subframes rusting out. It is extremely dangerous for Mazda to ignore this issue. I am attaching receipt from 2022 for the part & will have the receipt soon for the front engine subframe as soon as the mechanic is finished with the work.

The vehicles infotainment system has what is called ghost touches. Which is very distracting while driving the vehicle. This is a common issue Mazda does not seem to have a recall for. The infotainment system behave erratically, and won't allow the user to change settings in the vehicle.

Passenger door not closing completely , upon inspection I noticed a latch on the door is simply not locking into place all of a sudden. There was no warning prior the problem occurred all of a sudden not sure how or why.

Rear k frame is completely rusted out. You investigated the front frame rust issues on these cars which resulted in a Mazda recall. However, the rear frame with the same structure weaknesses was left out. As a result Mazda is refusing to fix or replace thousands of vehicles. Mazda forums are full of drivers with this same exact issue. If these frames start to fail while being driven I see the potential for injuries or loss of life.

Nothing.

Display screen has developed the common “spider web cracking” with my 2017 Mazda 6. There has been no accident on my vehicle and it is causing issues with being able to clearly see what is showing. My driver seat “heated seat” has melted the lower back leather material. The heating element doesn’t heat the bottom of the seat and just the lower back part. It has caused the leather to melt.

Infotainment system randomly clicks and selects items on the screen while driving.

The car will not go into park right away. As previously reported, I have to start the car multiple times to get it into park--can take up to 10 plus minutes before the car will go into parkand shut off--only then I can lock the car! very frustrating since it's a known issue and still has not been recalled.

Mazda is producing and installing bad belt tensioner sand bad belts for new cars belt tensioner only lasts about 27,500 miles and belt only lasts 11 month/14,000 miles belt tensioner is a major safety issue.

I was driving down the road when my steering, suddenly and with out warning began pulling very hard to the right and the steering wheel began turning to the left. My car made loud noises when I tried to straighten out the steering wheel and when I tried to turn. Its also appeared to be rubbing on the inside of the wheel well. Further inspection revealed that the support where the control arm is connected to the frame had torn away from the frame due to oxidation. There is significant oxidation on the frame and there are large areas that no longer appear to be solid.

Rear subframe corrosion/complete rot out, suspension complete rot out, and other components due to salt from the road and Mazda not correctly painting the components: 2009 Mazda 6i 2. 5 noticable drop in the back of the car. The tire wells are almost touching the rear tires. The rear tires are leaning inward, also putting inside ware on the new tires. The rear of the vehicle fishtails while driving. It takes bumps very hard. No suspension. When you hit a bump, the rest of the car is all over the road. Very dangerous driving conditions, as the fishtailing throws you into other lanes, possibly into other traffic. Took vehicle to meinke on 3-15-23, was told and shown the damages to the rear suspension and rear subframe and other rear components. Vehicle is not safe to drive until fixed. Called Mazda dealer, was notified of recall on front subframe, but not the rear. Have appointment on 3-29-23 to drop off at Mazda dealer to get the front subframe serviced. My front subframe is not the issue, not that I know of yet anyways. My rear is the issue. Why was it not recalled with the front? why are they allowed to risk the lives and safety of so many for not servicing the rear also? this needs to be recalled, and I am definitely going as far as I can into getting something done about this. I do not have the funds to pay out of pocket to get this fixed, or funds to go out and buy a new car. I am a mother of a toddler, and disabled. I'm hoping to get a class action lawsuit against Mazda for this, or at the very least, a recall to fix this issue also. I live in indiana, we have some snowy winters, so salt is used on the roadways. I believe the car came from ohio before I purchased it from kentucky. I purchased the car on March 27, 2021. Have only had "normal" maintenance issues or water and tare before this, and actually love the vehicle! it has been a great vehicle, other then this issue.

I felt something was weird with the steering one day so I went to Mazda dealer because I noticed corrosion on front driver cross and rear components which have corrosion and baseball size holes. Inspected by local Mazda dealer in early 2022 was told "we see a lot worse than this" so nothing was fixed or replaced by dealer. October 2022 failed PA state inspection for subframe rust safety concerns. 2023 got another mechanic to look and they estimate over $6,000 repair cost (docs. Attached). Serious safety concerns causes vehicle to sit unused which makes it available for inspection anytime. Police or insurance representative were not contacted but can be if needed.

Hello! my Mazda 6 main screen rebooting every 2-3 minutes. Sometimes I cannot get into the menu to make changes. Radio is continue working at this time, but navigation is off and I have to put information from the beginning. The main issue is when the screen is restarting while I'm backing up. The back up camera is turning off and it's create a safety issue and can be potentially dangerous for pedestrians and myself!.

The rear subframe is absoutley rotted out from the car. Bought used and did not see until recently. Car was a rhode island car and was in mass for a while. The rear wheels are concaved in and it is not only my car multiple owners of this generation car have experienced this these cars obly have the front subframe but not the rear! this particulat rear subframe is especially rotted through near the suspension! this is not only my car byt multiples Mazda 6's!!! google it! I will send pictures later when requested! it is late and raining right now!.

My display infotainment system is acting weird and when I am driving all of a sudden it auto touches and changing brightness, increasing volume, changing tracks when playing music. It's very distracting and pose a serious safety risk. When I looked on the internet, there are a lot of people who also posting about the same issue. Please consider this as priority and fix it.

The passenger side dash on my 2012 Mazda 6 that I just purchased 3 years ago is melting and deteriorating and it's cracked and its leaves a real bad glare on the windshield and I think they said it was a recall that was back in 2015 but this car was never fixed and that recall wasn't fixed so how do I go about getting that recall fixed because when I talk to matt at Mazda direct and fostoria they said that there was nothing they could do and it is a real bad safety hazard.

Crossmember rust causing a hole which effects driving the vehicle, because of the safety issue.