Sun Roof Problems of Mercedes Benz C300

The contact owns a 2015 mercedes-benz C300. The contact stated that while driving at an unknown speed, the glass panel detached from the vehicle. The contact veered to the shoulder of the roadway and inspected the vehicle and confirmed that the glass panel had detached from the vehicle. The glass panel was not retrieved. Additionally, the contact stated that when it rained, water would enter the cabin of the vehicle. Mercedes-benz of cutler bay (10701 sw 211 st, cutler bay, FL 33189, (305) 251-0345) was contacted and informed of the failures. The contact was informed that the vehicle was not subjected to a recall. The vehicle was not repaired. The contact referenced NHTSA campaign number: 19v918000 (visibility) as a possible solution for the failure however, the VIN was not included. The failure mileage was approximately 59,900. The VIN was not available.

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Tl the contact owns a 2016 mercedes-benz C300. While driving approximately 65 mph, a loud noise suddenly occurred. The driver pulled over and discovered that the sun roof had erroneously shattered. There were no injuries. The vehicle was taken to the mercedes-benz of littleton (8070 south broadway, littleton, CO) where it was diagnosed that the sun roof was faulty and needed to be replaced. The manufacturer was notified. The failure mileage was 34,000.

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Tl the contact owns a 2017 mercedes-benz C300. While driving approximately 35 mph, the glass moon roof suddenly exploded, causing glass to enter the cabin of the vehicle. There were no injuries. The vehicle was taken to mercedes-benz of loveland (4040 byrd dr, loveland, CO), but the cause of the failure was not determined. The manufacturer was not notified. The failure mileage was 9,000.

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The contact owns a 2016 mercedes-benz C300. While driving 70 mph, the panoramic sun roof exploded. There were no injuries. The vehicle was taken to a local dealer (mercedes-benz of laguna niguel (1 star dr, laguna niguel, CA 92877) where it was diagnosed that a rock shattered the sun roof. The contact was advised to file a claim with the insurance company. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue and was performing a product investigation. The failure mileage was 10,000.

The contact owns a 2015 Mercedes Benz C300. The contact stated that while driving at 55 mph, the glass in the sunroof collapsed without impact. The vehicle was taken to the dealer where the sunroof was repaired. The manufacturer was notified of the failure. The failure mileage was 21,000.

The contact owns a 2010 Mercedes Benz 300c. While the vehicle was parked, the sun roof opened on its own. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 2,200.

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