Sun/moon Roof Assembly Problems of Mercedes Benz C300

Mercedes Benz C300 owners have reported 17 problems related to sun/moon roof assembly (under the visibility category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mercedes Benz C300 based on all problems reported for the C300.

1 Sun/moon Roof Assembly problem of the 2017 Mercedes Benz C300

Failure Date: 09/12/2024

The contact owns a 2017 mercedes-benz C300. The contact stated while driving 65 mph, there was a loud banging sound coming from the roof of the vehicle, prior to the glass sunroof panel being ejected from the roof panel and landed on the roadway. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 84,000.

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2 Sun/moon Roof Assembly problem of the 2016 Mercedes Benz C300

Failure Date: 08/30/2024

The contact owns a 2016 mercedes-benz C300. The contact stated while driving 60 mph, the sunroof glass detached. There was a roaring sound detected. There were no warning lights illuminated. The contact related the failure to NHTSA campaign number: 16v087000 (visibility). The vehicle was taken to the local dealer, who added plastic to the vehicle. The dealer determined that the sunroof glass needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 25,000.

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3 Sun/moon Roof Assembly problem of the 2015 Mercedes Benz C300

Failure Date: 07/02/2024

Known issue with panoramic sunroof on 2015 mercedes C300 sunroof. Having to be replaced on “many” vehicles costing over $2500. 00 for repair. Sunroof gets stuck and will not close.

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4 Sun/moon Roof Assembly problem of the 2012 Mercedes Benz C300

Failure Date: 05/10/2024

The contact owns a 2012 mercedes-benz C300. The contact stated that after opening the sunroof and then attempting to close the sunroof, the sunroof failed to fully close. The contact had to open and close the sunroof several times before the sunroof closed. Additionally, the contact stated that there was water entering the vehicle from the sunroof and caused electrical failures. The contact stated that the vehicle was drivable, but the "anti-theft" warning light illuminated. The contact stated that several other warning lights later illuminated, and the vehicle would not start. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that water had damaged the driver’s side electrical wiring harness. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 169,000.

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5 Sun/moon Roof Assembly problem of the 2017 Mercedes Benz C300

Failure Date: 03/08/2024

The contact owns a 2017 mercedes-benz C300. The contact stated while driving 65 mph, the sunroof exploded inadvertently. The contact stated that the shade guard was closed when the failure occurred. The contact did not sustain any injury. The contact stated that she continued driving at low speed, and there was glass falling on the road while driving. The vehicle was taken to the dealer, who charged a repair fee. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was approximately 75,000.

6 Sun/moon Roof Assembly problem of the 2013 Mercedes Benz C300

Failure Date: 08/07/2023

The contact owns a 2013 Mercedes Benz C300. The contact stated that while operating the vehicle in a rainstorm rain water had leaked from the sunroof the front drives side window into the cabin of the vehicle. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 125,000.

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7 Sun/moon Roof Assembly problem of the 2017 Mercedes Benz C300

Failure Date: 08/03/2023

The contact owns a 2017 mercedes-benz. The contact stated that while driving at an undisclosed speed, she attempted to open the sunroof, but when she looked, she noticed that only the left side was open. The contact stated that the failure reoccurred on two occasions. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

8 Sun/moon Roof Assembly problem of the 2020 Mercedes Benz C300

Failure Date: 06/12/2023

The contact owns a 2020 mercedes-benz C300. The contact stated while driving 55 mph the sunroof exploded without any warning, causing the glasses to shatter the into the rear seats of the vehicle. The vehicle was taken to the dealer and stated that the sunroof needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred twice. The manufacturer was contacted and stated that the vehicle was not under recall and did not provide any assistance. The failure mileage was 34,000.

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9 Sun/moon Roof Assembly problem of the 2016 Mercedes Benz C300

Failure Date: 02/02/2023

The contact owns a 2016 mercedes-benz C300. The contact stated that the sunroof failed to open. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 65,000.

10 Sun/moon Roof Assembly problem of the 2016 Mercedes Benz C300

Failure Date: 11/01/2022

The contact owns a 2016 mercedes-benz C300. The contact stated that the adhesive bonding on the front panel of the sunroof had failed, and the panel detached from the vehicle and the sunroof could no longer be opened. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was contacted and informed the contact that the VIN was not included in NHTSA campaign number: 21v197000 (structure). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 52,000.

11 Sun/moon Roof Assembly problem of the 2015 Mercedes Benz C300

Failure Date: 09/09/2022

The contact owns a 2015 mercedes-benz C300. The contact stated while driving 55 mph, an abnormal wind sound was coming from the sunroof. The contact then heard a loud banging sound and saw the dethatched sunroof panel in the rear-view mirror. The contact pulled over to assess the damage and then drove the vehicle home. The contact initially called the dealer where he purchased the vehicle and was referred to the local dealer authorized dealer for assistance. The contact was initially given an appointment that exceeded a reasonable amount of time for the repair. Upon investigation, the contact discovered NHTSA campaign number: 21v197000 (structure) which he linked to the failure. The manufacturer was notified about recall and stated that they were unaware of that recall. The vehicle was not repaired. The failure mileage was approximately 96,000.

12 Sun/moon Roof Assembly problem of the 2015 Mercedes Benz C300

Failure Date: 08/27/2022

While driving on the highway, I heard a noise.   while still driving , I quickly looked around which included looking in my rear view mirror.   I saw something in the air and saw it hit the road.   it didn't occur to me that what I saw flying was from my car.   I thought the noise was from some part of the object (maybe a screw) hitting my car. // when I got to where I was going, I walked from my driver's side around the back of the car looking to see if there were any noticeable issues.   when I didn't see any issues, I decided to walk to the front of the car where I noticed the panel missing between the top of the front windshield and the sunroof. . Read more...

13 Sun/moon Roof Assembly problem of the 2017 Mercedes Benz C300

Failure Date: 08/21/2022

The contact owns a 2017 mercedes-benz C300. The contact stated that she heard air entering the sunroof however, while attempting to close the sunroof, the sunroof failed to close as designed. There was no warning light illuminated. The vehicle was taken to the dealer however, the contact was unsure of the diagnostic result. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed of a program that was cost effective. The contact was referred to the NHTSA hotline. The failure mileage was approximately 56,000.

14 Sun/moon Roof Assembly problem of the 2016 Mercedes Benz C300

Failure Date: 07/26/2022

The contact owns a 2016 mercedes-benz C300. The contact also stated upon purchasing the vehicle, the driver's side sunroof corner was slightly raised. The contact stated while driving at 40 mph, she heard the panoramic sunroof glass sliding back and forth. The contact stated that she held the sunroof glass while driving. The contact stated that the failure had been reoccurring. Additionally, the contact stated while attempting to open the sunroof, it slightly opened and forced itself closed. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 73,000.

15 Sun/moon Roof Assembly problem of the 2015 Mercedes Benz C300

Failure Date: 03/01/2022

The contact owns a 2015 mercedes-benz C300. The contact stated while driving 35 mph, the panoramic sunroof detached from the vehicle without warning. The vehicle was driven to the dealer, and she was informed that the vehicle was not under warranty or recall. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and was provided the same information as the dealer. The vehicle was repaired. The failure mileage was 24,000.

16 Sun/moon Roof Assembly problem of the 2016 Mercedes Benz C300

Failure Date: 06/10/2021

The contact owns a 2016 mercedes-benz C300. The contact stated while driving 60 mph, the sunroof suddenly exploded and shattered. The contact stated she was able to pull over to the side of the road, where she inspected the vehicle and did not find the cause of the failure. The contact then drove the vehicle to her destination. The vehicle was taken to an independent mechanic who diagnosed that the roof panel needed to be replaced. The dealer was not notified of the failure. The manufacturer was made aware of the failure and declined to provide any assistance. The vehicle was not included in NHTSA campaign number: 21v197000 (structure). The vehicle was not repaired. The approximate failure mileage was 32,000.

17 Sun/moon Roof Assembly problem of the 2017 Mercedes Benz C300

Failure Date: 12/21/2020

Tl the contact owns a 2017 Mercedes Benz C300. The contact stated that while driving 55 mph and was going around a curve in the road, an abnormal sound was heard. The sun roof exploded without impact. The contact stated that the sun roof glass fell inside the cabin of the vehicle and on her son who was seated in his car seat in the rear of the vehicle. The contact and her son sustained minor scrapes that required medical attention. The contact coasted to the side of the road. The contact called mercedes-benz of fayetteville (420 glensford dr, fayetteville, nc 28314, (910) 487-0000) and informed the dealer. The vehicle was towed to the dealer. The vehicle was not yet diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000. ## VIN passed ## mercedes-benz C300 c4 2017 ##.


Other Common Visibility related problems of Mercedes Benz C300

Problem Category Number of Problems
Wiper problems
24
Sun/moon Roof Assembly problems
17
Sun Roof problems
6
Visibility problems
3
Fixed Panaramic Roof/sky Light Assembly problems
1
Exterior Rearview Mirror problems
1

C300 Service Bulletins
C300 Safety Recalls
C300 Defect Investigations