Visibility Problems of Mercedes Benz C300

The contact owns a 2016 mercedes-benz C300. The contact stated that while driving during rainy weather conditions, water leaked through the sunroof into the interior of the vehicle. In addition, while attempting to close the sunroof, the sunroof glass remained open and slanted on the front and rear diver's sides. Upon further investigation, the contact related the failure to NHTSA campaign number: 16v087000 (visibility); however, the VIN was not included. The vehicle was taken to a local dealer where it was determined that the sunroof rails had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 100,000.

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The contact owns a 2018 mercedes-benz C300. The contact stated that the rear windshield had detached from the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the windshield bonding had detached and needed to be responded. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA campaign number: 18v608000 (visibility). The failure mileage was approximately 70,000.

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The contact owns a 2017 mercedes-benz C300. The contact stated that while driving at approximately 75 mph, a loud popping noise was heard and then the sunroof exploded. The contact stated that there were no injuries sustained from the glass shards that had fallen inside the vehicle. No warning lights were illuminated. The vehicle was not yet taken to an independent mechanic or local dealer for diagnosis and repairs. The manufacturer was made aware of the failure and advised to file a complaint with NHTSA. The approximate failure mileage was 15,000.

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The contact owned a 2011 mercedes-benz C300. The contact stated that upon entering the vehicle, he noticed that the inside of the vehicle was flooded with water. The contact then state that he noticed that water had leaked from the sunroof and entered the vehicle. All the warning lights intermittently illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the wiring harness was damaged beyond repair. The dealer was not notified of the failure. The vehicle was not repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was notified of the failure and the contact was provided a case number. The failure 82,242.

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