Air Bag Problems of Mercedes Benz E320 - part 1

Mercedes Benz E320 owners have reported 37 problems related to air bag (under the air bag category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mercedes Benz E320 based on all problems reported for the E320.

1 Air Bag problem of the 2003 Mercedes Benz E320

Failure Date: 07/25/2023

Report number: cal-03-07 new car assessment program (ncap) frontal barrier impact test.

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2 Air Bag problem of the 2003 Mercedes Benz E320

Failure Date: 11/04/2022

System restraint malfunction seems like it the passenger side airbag won’t let you no if on or of.

3 Air Bag problem of the 2004 Mercedes Benz E320

Failure Date: 05/01/2020

Back air bag behind driver lost air while driving. Took in to repair they thought it was air line. They repaired but same thing happened leaving repair shop at an intersection. All the light turned on to stop driving just like before. I towed back to shop. They said the whole system needed to all be replaced. My only reason to file this is the fear I had of getting hurt or hurting other by my vehicle just being undrivable while in motion on major intsection. This problem occured before but always when leaving my home so id just wait for the air suspension self correct. Which it had before. I was only going 15mpg or so when it gave out I was approching my right hand turn. We are available to help with more details and documentation if needed.

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4 Air Bag problem of the 2003 Mercedes Benz E320

Failure Date: 03/15/2020

The contact owns a 2003 mercedes-benz E320. The contact stated that while driving at 40 mph, the contact hit a pot hole which caused the passenger's side frontal air bag to deploy without warning. The vehicle was driven to the residence. The contact spoke with mercedes-benz of atlanta south (3775 royal s pkwy, atlanta, GA 30349) and was informed that the vehicle was not included in an air bag recall. The manufacturer was also notified of the failure and offered no assistance. The vehicle was not repaired. The failure mileage was unknown.

5 Air Bag problem of the 2001 Mercedes Benz E320

Failure Date: 12/26/2018

Srs light appears on dashboard. Car was checked in a repair shop. Diagnostics indicate a code which had recall issues. I called a mercedes dealer to discuss the problem but was told there was no recalls on this. What is to be done when an accident happens? this is a safety issue!!.

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6 Air Bag problem of the 2000 Mercedes Benz E320

Failure Date: 12/01/2018

My husband driving on 99 freeway going south bound at 11:20am side passager airbag deployed without any impact with any car I was in passager sit airbag injured me blowing up in my face my face is bruise, injured my head and right side of my bodu.

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7 Air Bag problem of the 2005 Mercedes Benz E320

Failure Date: 08/15/2018

Takata recall: the srs light in my vehicle has been on for a while. It just happened overnight without any reason. My concern is what would happen if I got into an accident, would the air bags still work. I'm wondering if this issue comes from the manufacture because I have heard of some of the benz from this year with the same issue.

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8 Air Bag problem of the 2005 Mercedes Benz E320

Failure Date: 07/22/2018

The car has been hacked into numerous times. The hackers can lock and unlock the doors, shut it down on the freeway during rush hour, control the brakes, shift gears, access the front hood and steal oil. They recently put black oil in the car which disabled the car. They also turned on the check engine light several times which prevented the car from being register even after a $1,300 dollar repair. Now the jacket are controlling the air conditioning even though the battery is has no charge and the rfin the cat is too high to were it knocks out bees when they pass the driver side door. Also l have to walk 100ft away from the car to protect myself from falling asleep. Now l cannot sit in the car with having to rush to the rest room. I was able to cover the driver side door air bag temporarily to stop this but now it is worse. When l get out of the car l am fine. There are unusual noises coming from the car even though it is disabled. Also the hackers can control exactly which part of the body to hit with extreme cold. The complete functionality of the car to is n their hands. Mercedes benz USA refuses to acknowledge car hacker and told me not to contact them again I n several occasions. The inside of the car had been destroyed because unlimited access. Numerous police report s have been made to no avail.

9 Air Bag problem of the 1999 Mercedes Benz E320

Failure Date: 04/02/2018

Takata recall srs light on front passenger seat.

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10 Air Bag problem of the 2006 Mercedes Benz E320

Failure Date: 08/23/2017

My airbags self deployed while I was driving. I had just left work and driving northbound on the west sam houston tollway approaching the toll station at highway speeds. There was an incredibly loud explosion and and hard percussion as the airbags self deployed while I was driving. I thought I had been punched or shot in the gut. The passenger side curtain dropped down and the right rear passenger side door bag deployed. The seatbelt around my waist and shoulder tightened. Fortunately, I kept it together and drove directly to the dealership. I had not hit anything, run over a pothole, swerved or otherwise make any sudden direction change. I was immediately called by an operator on the mercedes emergency system within the car. So mercedes is aware of the incident at the time it happened. She asked if I needed an ambulance or police. I told her that the airbags had deployed on their own and that I was physically ok. Additionally, I drove immediately to star motor dealership where they looked at my vehicle less than 20 minutes after it occurred. The service adviser and some of the technicians quickly looked at the vehicle (it was near closing time). They said they could not read the codes other than the srs fault. I was advised that it would likely be cheaper to fix at a body shop than at the dealer. I later found that the driver side rear seatbelt had also deployed and was tightened.

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11 Air Bag problem of the 2005 Mercedes Benz E320

Failure Date: 05/01/2017

The contact owns a 2005 mercedes-benz E320. When the vehicle was started, the front passenger air bag warning chime was audible. The contact stated that the warning chime continued until the seat belt was secured even though there was no passenger seated in the front passenger seat. The vehicle was not taken to be diagnosed. Mercedes-benz of florence (2199 david h mcleod blvd, florence, SC 29501, (843) 410-5188) stated that the vehicle needed to be diagnosed, but declined to do so. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 82,000.

12 Air Bag problem of the 2005 Mercedes Benz E320

Failure Date: 03/04/2017

Purchase this car in February 2017 smells like gas is seeping out from somewhere. Stopped in the middle of highway. Now having problems with starting car and airbag suspension light is on.

13 Air Bag problem of the 1998 Mercedes Benz E320

Failure Date: 01/19/2017

Your web site states "invalid request" when I place VIN number in. Correct characters were used.

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14 Air Bag problem of the 2003 Mercedes Benz E320

Failure Date: 02/26/2016

The contact owned a 2003 mercedes-benz E320. While driving 45 mph, the rear passenger side and rear ceiling air bags deployed without warning or impact. There were no injuries. The dealer diagnosed that a crack in the rim caused the air bags to deploy. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

15 Air Bag problem of the 1997 Mercedes Benz E320

Failure Date: 07/17/2015

Tl - the contact owns a 1997 Mercedes Benz E320. The contact stated that while driving 60 mph, the air bags deployed inadvertently emitting a yellow substance as the vehicle started to shake violently. Shortly after, the shift lever exploded and smoke started to emit from the console. The contact mentioned that after inspecting the vehicle, she noticed that the cam shaft had fractured without any warnings which caused her to lose control of the vehicle. A police report was not filed and the contact needed medical attention due to the substance from the air bag. The vehicle was towed to a salvage yard and deemed destroyed. The manufacturer was made aware of the failure. The failure mileage was 150,000. Pm.

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16 Air Bag problem of the 1997 Mercedes Benz E320

Failure Date: 11/19/2014

On November 19th, 2014, while stopped on habana at mlk, jr. Blvd. In tampa, florida, without any warning whatsoever, a very loud "explosion" occurred inside my car and there was instant pressure on my chest. From the noise and the pressure, I thought I'd been shot, but then realized neither I nor the car was struck by anything! I looked at the drivers on either side of me (nobody behind me) to see if they had heard or seen anything, but nobody was looking my way, so it was obvious they had not heard or smelled anything (burning odor" emanating from somewhere in the car). I felt pain in my chest & back/shoulder, and was shaking, but since I was on my way to the doctor anyway, I proceeded to her office for my appointment. Immediately after, I went to the mercedes dealership (no seat belt), where I left the vehicle to be repaired. They acted as though this kind of thing happens every day - nobody even asked if I was ok; nor did anyone discuss the obvious "malfunction" that had just occurred. I was later advised this happened because the "computer" thought I was about to crash! now, the car needs a new seat belt assembly and an srs control unit/total price ~$3,000! I told my service guy (dr) that they need to pay for these repairs, that this was obviously a malfunction/defect in the car. I was told this is not the dealership's concern, that I need to contact Mercedes Benz, which I did. I am writing this on December 6th, 17 days after leaving my car at the dealership. I am shocked by the lack of customer service from mbusa - the customer service girl at mb would not even give me her supervisor's full name or contact info. ! *****note: there was a recall for this exact issue on my exact model, which neither the dealer nor mbusa has mentioned yet!!***** unfortunately, I am forced to retain counsel.

17 Air Bag problem of the 1996 Mercedes Benz E320

Failure Date: 10/20/2014

When you replace the battery on these vehicles the safety restraint system malfunctions rendering the safety equipment useless ie. Air bags the automobile should have a recall whereby mercedes fixes the defective system.

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18 Air Bag problem of the 2002 Mercedes Benz E320

Failure Date: 08/13/2014

Tl-the contact owns a 2002 Mercedes Benz E320w. The contact stated while driving approxiximately 10 mph, the another vehicle crashed into the passenger side rear door. The air bags deployed and metal shavings came out the air bags. Medical attention was required. A police report was filed. The vehicle was taken to a independent mechanic for diagnosis. The mechanic stated that the air bags needed to be replaced. The vehicle has not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000. Kw.

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19 Air Bag problem of the 2000 Mercedes Benz E320

Failure Date: 05/08/2014

2000 Mercedes Benz e-320. Consumer writes in regards to mechanical malfunction caused the deployment of air bags. The consumer stated the drive shaft dropped from the vehicle. Also, the vehicle lost power. When the state trooper arrived on the scene, he noticed the vehicle had lost all of its transmission fluid. The consumer was informed it was likely the drive shaft hit a transmission line and caused it to rupture. The insurance company declared the vehicle a total loss, as it was not worth the expense of fixing. The consumer did not believe, the air bags should have deployed because of a mechanical malfunction.

20 Air Bag problem of the 2004 Mercedes Benz E320

Failure Date: 04/02/2013

After refueling, the car has a strong gasoline odor inside and outside the car. The air brakes make a roaring noise when pressed. The air bag is deactivated.

21 Air Bag problem of the 1999 Mercedes Benz E320

Failure Date: 02/20/2013

Tl- the contact owns a 1999 mercedes E320. The contact stated that while exiting a driveway, the front drive shaft fractured and all of the air bags inadvertently deployed. The contact did not crash into anything prior to the failure. The vehicle was taken to a mechanic where they advised that they could not determine why the drive shaft was fractured. The vehicle was not repaired. The failure mileage was 182,000. Kmj.

22 Air Bag problem of the 2001 Mercedes Benz E320

Failure Date: 01/26/2013

Vehicle was involved in a near head on collision. Vehicle was traveling at approx. 40 mph with secondary vehicle traveling approx. 50 mph. Secondary vehicle impacted the mercedes nearly head on. None of the air bags deployed in the mercedes. The mercedes will probably be a total loss due to damage to front end of vehicle.

23 Air Bag problem of the 2004 Mercedes Benz E320

Failure Date: 05/31/2012

Car started reading srs airbag malfunction (still needs to be repaired) car is sometimes unable to read how much gas is in the vehicle. Car couldn't pass emissions. Check engine light on. The car smells of a strong gas odor. Unable to park the car in the garage because of the strong smell. Every time the tank is filled with gas the car presents a strong gas odor until it gets below half a tank. Mercedes wanted to charge me $4000. 00 to have it fix so I took my car to a foreign car repair shop who charge me $1,300. 00. Problem fixed, however I recently took my car to mercedes because my check engine light came back on so they charged me $2,100. 00 to fix that along with regular maintenance,.

24 Air Bag problem of the 1999 Mercedes Benz E320

Failure Date: 11/19/2011

As I was entering the interstate on the on ramp my rear u joint on front drive shaft came apart. Subsequently both my curtain airbags deployed as well as my driver front door air bag. As it was considered a mechanical failure my insurance with usaa did not cover anything.

25 Air Bag problem of the 2006 Mercedes Benz E320

Failure Date: 10/14/2011

Driving east on us 30 in slow moving traffic on wet pavement (due to previous rain) between toronito street and loucks mill road in york, PA, I attempted to slow down to stay with the traffic and realized the brakes were not working, I applied full pressure expecting the abs to activate and nothing happened. I ran into the back of the car ahead which went into the car in front of him. The impact did not activate the airbags. My seat belt held me but I did receive whip-lash. The insurance company has totaled my car. The consumer received a letter from Mercedes Benz stating the impact damage was below air bag deployment thresholds and the examination of the vehicle, revealed no defect in the braking system. Updated ivoq 01/06/12.

26 Air Bag problem of the 2005 Mercedes Benz E320

Failure Date: 03/06/2011

I was driving a 2005 E320 mercedes and had another vehicle passes the stop sign and we had a car accident. None of the airbags in my vehicle deplored and I was injured.

27 Air Bag problem of the 1999 Mercedes Benz E320

Failure Date: 12/26/2010

The contact owned a 1999 Mercedes Benz e-320. While driving approximately 70 mph the air bags deployed. The vehicle was pulled over and shut off. Smoke was coming from the vehicle and it was towed to an insurance company lot where it was declared destroyed. The failure and current mileages were 112,000. Updated 02/23/lj the consumer stated an investigator concluded something happened within the electrical system, but was unable to say specifically what it was. Updated 02/28/11.

28 Air Bag problem of the 2006 Mercedes Benz E320

Failure Date: 10/20/2010

2006 mercedes E320 cdi srs malfunction message. So far have had to replace steering wheel wiring harness connector, harness, reel, and computer to repair srs.

29 Air Bag problem of the 2005 Mercedes Benz E320

Failure Date: 07/17/2010

Srs malfunction light goes on.

30 Air Bag problem of the 2002 Mercedes Benz E320

Failure Date: 07/01/2010

Srs light is on.

31 Air Bag problem of the 2005 Mercedes Benz E320

Failure Date: 03/15/2010

"airbag failure" the srs light came on my 2005 mercedes E320 cdi. I paid the dealer $100+ to pull the codes and it was the airbag connector in the steering column. Since I work on the car myself and it was just out of out of warranty (30,000 miles but 4 years and a couple of months). I bought another connector and replaced it myself. I have a 1992 mercedes and it has gold pins on the airbag circuit whereas this 'new' car has grey 'zinc' pins.

32 Air Bag problem of the 2003 Mercedes Benz E320

Failure Date: 06/01/2008

On-board computer gives an "srs malfunction - visit workshop!" message, despite being evaluated and reset by local service center at owner's expense. Problem appears to exist for many owners of this make/model.

33 Air Bag problem of the 1998 Mercedes Benz E320

Failure Date: 02/09/2008

The contact owns a 1998 mercedes E320. While driving approximately 15 mph, the contact crashed into a tree on the front driver side of her vehicle. The vehicle was completely destroyed and none of the air bags deployed. There were no air bag failures prior to the crash. The contact was severely injured and has pictures of herself as well as the vehicle. The local dealer did not provide any assistance. She is currently in the process of notifying the manufacturer. The powertrain was unknown. The failure and current mileages were 103,000.

34 Air Bag problem of the 2005 Mercedes Benz E320

Failure Date: 02/20/2006

Srs light on - message on dash that srs has malfunctioned. Took car to dealer on 2/20/06 and was told I could wait for car. As it turned out I did not get my car back until 6pm on 2/22/06. Per dealer's repair invoice. . . Check codes and evaluate. Check actual values and check dtb. Perform repairs, replace wiring to steering wheel control module. On 06/29/06 srs light on again with malfunction message. Took to dealer and advised same problem as on 2/20/06. Car is at dealer awaiting repair and has been promised for today, 6/30/06.

35 Air Bag problem of the 1996 Mercedes Benz E320

Failure Date: 12/08/2004

I lost control of the car at the end of a freeway off ramp on a rainy day and went off the road into an embankment and after one spin bounced into a utility pole, hitting the car on the driver side. The driver side door was pushed into the steering wheel. The car is a total loss. None of the air bags front or side deployed, which in view of the nature and magnitude of the impact is unbelievable.



E320 Service Bulletins
E320 Defect Investigations