general problems of the 2010 Mercedes Benz E350 - part 1

58 problems related to air bag have been reported for the 2010 Mercedes Benz E350. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2010 Mercedes Benz E350 based on all problems reported for the 2010 E350.

1 Air Bag problem

Failure Date: 10/02/2024

I was involved in a head on collision when a motorist driving in the wrong lane hit the front of my car in the evening of 10/2/24. The impact was huge and my car was totaled. However, my airbag did not deploy and I hit my chest and knees very hard against the steering wheel and dashboard. Airbag deployment is a basic safety feature during an accident particularly in a luxury vehicle like Mercedes Benz that is known for its safety record.

2 Air Bag problem

Failure Date: 10/11/2019

Tl takata recall. The contact owns a 2010 mercedes-benz E350. The contact received recall notifications for NHTSA campaign numbers: 18v043000 (air bags) and 16v081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. An unknown dealer was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

3 Air Bag problem

Failure Date: 05/25/2019

Takata recall. I thought the repair has been done. So, why this notice?.

4 Air Bag problem

Failure Date: 03/01/2019

Took my car to Mercedes Benz of chicago on 2 occasions for the recall. They refused to replace the airbag that was recalled unless I get the seatbelt retractor fixed which was $600. They also tried to get me to look at newer vehicles to purchased. I feel like they were trying to get me to spend money on labor for other things wrong with the vehicle in order to get recall done. I also didn't like the fact that they kept my car overnight and made sales calls to me.

5 Air Bag problem

Failure Date: 08/01/2018

Takata recall. The contact owns a 2010 mercedes-benz E350. The contact received notification of NHTSA campaign number: 16v081000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jack ingram mercedes-benz (217 eastern blvd, montgomery, al 36117, (334) 274-4900) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

6 Air Bag problem

Failure Date: 04/24/2018

Mercedes keeps extending the date to replace my air bags. They say that can't do anything because the bags aren't available. How are the still making new cars with airbags if my aren't available for replacement? this has been an ongoing issue since the recall first came out.

7 Air Bag problem

Failure Date: 04/17/2018

Takata recall. I have made numerous attempts to have my takata airbags replaced, only to be told by mercedes that there is nothing they can do to speed this fix up. I have a 16 year old son that has started to drive. I need this issue fixed immediately. Mercedes is dragging their feet. I could have my car in the shop today if they were willing to fix it.

8 Air Bag problem

Failure Date: 01/10/2018

Tl- takata recall. The contact owns a 2010 Mercedes Benz E350. The contact received notification of NHTSA campaign number: 16v081000 (air bags), but the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes Benz of oklahoma city dealer, (14240 broadway extension hwy, edmmond, ok 73013, (405) 236-1224) and was informed part was not available. The manufacturer was made aware of the issue and did not offer further assistance. The contact had not experienced a failure. VIN tool confirms part not available. Aw.

9 Air Bag problem

Failure Date: 01/08/2018

Local dealership was contacted regarding recall. I was informed that "the parts are not in" and "you will be contacted when we receive the parts". This entry is for documentation purposes.

10 Air Bag problem

Failure Date: 12/28/2017

The electronic key fails to recognize key. Vehicle does not start, does not turn off once started, and transmission shifts to park (p) at speeds below 6mph. This occured while driving into driveway at shopping center, parking spot, and multiple times in restraunt parking lot. It also occured at a stop sign ans stop light. The start stop issue has been occuring for at least one year, despite dealer service and the shift to park issue began a few weeks back.

11 Air Bag problem

Failure Date: 12/18/2017

Takata recall.

12 Air Bag problem

Failure Date: 12/05/2017

Takata recall. Nhtsa recall # 16v081 (Feb. 11, 2016) and 16v363 (may 25, 2016. ) manufacturer recall # 2016020003 and 2016070003. Manufacturer mercedes-benz USA is unable to remedy these safety recalls. Stated reason: "recall incomplete. Remedy not yet available. " no estimate on when replacement airbags will be available. Manufacturer has failed to remedy the safety recall in a timely manner.

13 Air Bag problem

Failure Date: 12/01/2017

Takata recall in Dec 2017 I was notified that my airbag initiators required replacement and parts would be available by March 31,2018. According to mercedes they have no idea as of today (10/22/2018) when the parts will be available. I have intentionally avoided driving the vehicle for almost one year because of the hazard that exists with the airbag. ( I have driven the vehicle less than 1500 miles since last December) this situation is unsatisfactory. My patience has ended. Other than selling the vehicle, what are my options now ?.

14 Air Bag problem

Failure Date: 11/11/2017

Takata recall I haven't received any remedy, I use my vehicle everyday I need this to be fixed as soon as possible no type of injury has happened or death but I am not waiting until this day occurs please help.

15 Air Bag problem

Failure Date: 11/08/2017

Takata recall. The contact owns a 2010 mercedes-benz E350. The contact received notification of NHTSA campaign number: 16v081000 (air bags). The parts to do the repair were unavailable. The contact received the recall notice over a year ago. The dealer (fletcher jones motorcars, 3300 jamboree rd, newport beach, CA 92660 (949) 718-3000) was contacted several times and confirmed that the parts were not available for the recall repair. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

16 Air Bag problem

Failure Date: 11/06/2017

Takata recall please see attached pdf for my written explanation. For some reason your system would not accept what I had typed here, even though it was well under 1900 characters. Thank you.

17 Air Bag problem

Failure Date: 11/01/2017

I am the owner of this vehicle, and there is no remedy available.

18 Air Bag problem

Failure Date: 10/31/2017

I have contacted Mercedes Benz dealers a few times. They keep telling me that when they get the replacement for the recalled airbags they will contact me. They never did. I received a notification from tk holding inc that my deadline to replace the airbags is coming to an end. I don't know what to do.

19 Air Bag problem

Failure Date: 10/31/2017

I have contacted mercedes several times to get airbags replaced but they claim they don't have the parts. I have been calling and waiting for 2 years.

20 Air Bag problem

Failure Date: 10/28/2017

Takata recall - since the inception of the recall and through today, I have been unable to obtain a replacement airbag(s) and have been unable to obtain any information as to when that may occur from the dealership where I purchased the vehicle new. As a result every day I drive the vehicle, based on the notices I have received, I am at risk of personal injury or death. In addtion, if I attempt to sell or trade the vehilce at this time the value of the vehile is dimished for the same reasons.

21 Air Bag problem

Failure Date: 10/24/2017

Takata recall. Atlanta classic cars in duluth, GA says they still can't take care of the airbag problem in my car.

22 Air Bag problem

Failure Date: 07/18/2017

Takata recall. My wife and I purchased our Mercedes Benz 18 July 2017 and were required to sign a document stated that we understood that the takata air bag was under recall but had not been repaired at the time of the purchase. The dealer ship and Mercedes Benz web site estimated the repair would take place in March 2018. During March 2018 I checked with my local dealer and the Mercedes Benz web site and was informed that the repairs would take place in June 2018. Again, at the end of June 2018 I contacted the dealer and they had no information on the recall repair date. I contacted Mercedes Benz and was informed that the repair date is now December 2018. I have informed Mercedes Benz, in writing, that the air bag recall is a safty issue and needs to be repaired. I have not received and additional information. The manufacturer #: 2018030011 the NHTSA recall #: 16v081 thank you in advance for your assistance. Sinserely: laurence m. Johnston.

23 Air Bag problem

Failure Date: 06/05/2017

Takata recall. It's been over a year and parts still are not available to remedy this recall.

24 Air Bag problem

Failure Date: 03/27/2017

Takata recall. I live on the beach in zone a with an 8 year old car in cape canaveral. Fl. I understand this is a priority zone and living on the coast of the atlantic I would think it would be a priority zone within your priority zone. Having received no information on progress I would like to know what is going on?.

25 Air Bag problem

Failure Date: 01/01/2017

I heard there is a recall on my E350 mercedes air bags.

26 Air Bag problem

Failure Date: 01/01/2017

I heard that my vehicle has a recall on all the airbags with the E350 mercedes.

27 Air Bag problem

Failure Date: 12/23/2016

Takata recall- sold vehicle in December of 2016 due to worry of airbag deploying and flying metal killing me, which isn't safe as it was recalled and there was no remedy at the time, which substanially lowered the value. Would like to be compensated for loss in value. Have all documentation, please let me know what you need. Thank you.

28 Air Bag problem

Failure Date: 11/15/2016

Takata recall for the airbag issue has been over a year that I was notified of the defective air bags and no dealership in CA seem to have the pats. Takata has allowed the time line to pass with no time line in the future. I have contacted two dealerships for replacement with negative results.

29 Air Bag problem

Failure Date: 10/24/2016

The contact owns a 2010 mercedes-benz E350. The contact stated that the vehicle was taken to the dealer (jack daniels Audi of paramus, 123 route 4 west, paramus, NJ 07652, (201) 853-2300) for a trade in. The dealer did not inform the contact that, when the vehicle was sold, it was included in NHTSA campaign number: 16v081000 (air bags). The dealer was unable to determine if the manufacturer could provide the parts within a reasonable time frame to repair the vehicle. The manufacturer was notified. The contact was not experiencing a failure.

30 Air Bag problem

Failure Date: 10/03/2016

Freeway car in motion, tire came off truck and hit my car 2016.

31 Air Bag problem

Failure Date: 08/29/2016

"takata recall" six months after the takata safety recall was issued I contacted Mercedes Benz costumer service via phone asking for a time line as to when and how they plan to resolve the situation. The answer I received was that they not only have no timeline to resolve the matter but that the problem involving my car model was not a priority since they have had no incidents. I am filling this complain because the manufacturer is failing to resolve the matter in a timely manner. Mercedes benz is unable to provide me with any specific plans to remedy the safety recall for my vehicle six months after the recall was issued. They cited the recall is a precautionary measure, that they have had no incidents and when confronted with the fact that other manufacturers have plans or are fixing the issue, I was told "they must have had incidents". Am I to conclude they are waiting for an accident in one of their cars to start acting upon this issue?.

32 Air Bag problem

Failure Date: 07/01/2016

Takata has notified Mercedes Benz of a recall. They have not manufactured the replacement parts. In reading of the notification, I see that they have exceeded the allowed time to make corrections. My complaint is that I am driving an unsafe car that needs the airbags replaced with safe ones.

33 Air Bag problem

Failure Date: 06/15/2016

Tl takata recall. The contact owns a 2010 mercedes-benz E350. The contact received notification of NHTSA campaign numbers: 18v043000 and 16v081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The vehicle was taken to euro motorcars germantown (located at 19750 germantown rd, germantown, MD 20874, (301) 601-5500), but the parts were not available. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.

34 Air Bag problem

Failure Date: 06/01/2016

Takata recall - received letter of recall may 1016 from mercedes-benz and have not had anything done since. Have called my dealer and they are waiting on takata to provide the parts. I just received a notice from takata that they are filing for bankruptcy. What do I do!!.

35 Air Bag problem

Failure Date: 06/01/2016

Tl the contact owns a 2010 mercedes-benz E350. The contact received a recall notice for NHTSA campaign number: 16v081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of tysons corner (8545 leesburg pike, vienna, va 22182, (571) 322-8769) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.


Other Air Bag related problems of the 2010 Mercedes Benz E350


E350 Service Bulletins
E350 Safety Recalls
E350 Defect Investigations