Steering Problems of Mercedes Benz E350 - part 1

The contact owns a 2015 mercedes-benz E350. The contact stated that while his daughter was driving at various speeds, the steering wheel became difficult to steer in either direction. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact related the failure NHTSA campaign: 16v899000(steering); however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 77,000.

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The contact owns a 2014 mercedes-benz E350. The contact stated that while driving at various speeds, and occasionally while starting the vehicle, the steering wheel seized, and the message “power steering malfunction” was displayed. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 61,500.

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Car difficult to control found to have corroded sub frame and rear break lines. Very unsafe to drive brought to independent dealer who had car towed back to mercedes. No warning lamps, or other symptoms prior to failure. Scary situation.

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Subject: safety concern – mercedes-benz E350 4matic (2011) subframe and brake line rust dear [mercedes-benz customer care / NHTSA], I am writing to report a serious safety concern regarding my 2011 mercedes-benz E350 4matic. Recently, I brought my vehicle in for recall service, and during the inspection, it was discovered that: the rear subframe is broken due to rust. The brake lines are extremely rusted, and I was advised that I could lose braking control if they are not replaced immediately. The estimated repair cost exceeds $4,000. I have been a long-time owner of mercedes-benz vehicles and part of the mercedes-benz family. However, I am now deeply concerned about the safety of myself, my family, and others on the road due to this severe corrosion issue, which I believe may be a widespread defect. I respectfully request that mercedes-benz investigate this issue and provide assistance, as the failure of these critical components poses a serious safety hazard. Thank you for your attention to this urgent matter. Sincerely, marinko radakovic [phone: 781-521-3819] [email: marinko140@aol. Com].

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While driving, the steering from left to right started to get choppy or hard. With the cruise control on, I ran off the road because of the fight between the rack and pinion(steering wheel) and the cruise control.

On June 10th. I went out and started my car and it said. Power steering was my function so I turned it off and tried it again. And it said the same thing. Power steering malfunction read the owner's menu which I did is said if you can steal it. Drive it to the nearest dealershif. You can't park it well, it was already parked in my driveway. So on June 13th. I had a toll to feldmann import in bloomington mn I hate to think of what would happen if I was driving. Could it cause an accident? they confirmed that it was a problem with the stirring call at first I thought it was a leak. Turns it off that this is electrical steroid. The electronics on this during column went out. The report said it was no can message was received from the unit in 68. Vs steering control unit. There was no warning that the power stern was going to go out. I did have a engine light on, but that was due because of my. Rare radar's being out. That's the best way I can explain it.

Steering wheel lock module steering wheel was locked in place and vehicle wouldn’t do anything.

See all problems of the 2012 Mercedes Benz E350 🔎.

The contact owns a 2014 mercedes-benz E350. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the rack and steering assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The approximate failure mileage was 85,000.

The contact owns a 2010 mercedes-benz E350. The contact stated while driving at an undisclosed speed, the low battery warning light illuminated. The vehicle was driven to a nearby parking lot. The contact parked the vehicle and opened the hood. The contact stated that upon inspecting the vehicle, the contact noticed pieces of the serpentine belt on the engine. The contact turned the vehicle off. The contact went to a nearby auto parts store and purchased a new serpentine belt. The contact replaced the serpentine belt, and the vehicle was driven to the residence. The contact stated that upon checking the data on the instrument panel, the contact became aware of several error messages. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel had seized. The contact turned off the vehicle and the steering wheel functionality returned. The contact stated that the low coolant warning light illuminated; however, the coolant level was checked and was sufficient. Additionally, the contact stated that the drive assist warning light was illuminated on the instrument panel. The vehicle was taken to two independent mechanics regarding the drive assist warning light; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 183,000.

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Issue with steering column control module there is a recall on the same type issue on same model and my car is having issue from shifting from r to p or d . My car it’s not showing up in recall but I am facing the issue . . It’s a safety issue.

Contacted mercedes because dealer said it was a common problem. Airbag light was on. I was told that airbags could unsafely deploy as driving the vehicle and the issue was connected to the steering column. After looking online, I found that there are several drivers that could be in unsafe conditions while driving the car who reported the same thing. I contacted mercedes to advise and mercedes was dismissive. My concern is for innocent people that could be in danger because of mercedes defects or possible negligence in addressing the safety issue that could lead to the loss of life.

The contact owns a 2013 mercedes-benz E350. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the vehicle. Additionally, the contact stated that the power steering function was inoperable, and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed with a fractured steering box. The contact was informed that the steering box needed to be replaced. The vehicle was not repaired. The contact was informed that the parts to complete the repair were on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.

Car unexpectedly swerves while driving!!.

On 11/24/23 Mercedes Benz had replaced my subframe which was part of a safety recall. When I arrived home after picking up my vehicle, there was a loud bang from under the vehicle. I immediately called the service department and told them about what happened and also complained that the steering wheel was cocked to the left and pulling in that direction. My service advisor john advised me to bring it back the next day which I did. They never told me what caused the loud bang, but they did say another front end alignment was done. The vehicle still continued to pull and the steering wheel was still off center. On [xxx] I took my car to mr. Tire for a tire rotation because the car continued to sway and jolt when going over bumps. It also made a popping noise when making a sharp turn. Then on [xxx] as I was driving, the car pulled or slid to the left. In order to keep from crashing into another vehicle, I pulled the wheel right causing me to run over the medium and almost crashing into a building. I was extremely shook up and in disbelief. Has this type of thing ever happened to anyone else before after the subframe was replaced? information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Driving on a highway approximately 65 mph. Had to break fairly hard due to unexpected traffic. When breaking, my car fishtailed and I thought I was going to hit the vehicle in front of me. I immediately took my car to my independent, mercedes-certified repair shop. My mechanic informed me that it was a problem with the rear subframe. I then took it to mercedes for an inspection. They confirmed that the rear subframe was rusted and needs immediate repair. I was told not to drive the vehicle as it is extremely unsafe. Mercedes is aware of this problem. There was a class action lawsuit filed in February of 2023. Mercedes supposedly informed owners of the potential problem, but I was never notified. I only became aware of this dangerous subframe problem as a result of this incident.

While driving at approximately 55mph on the highway, I was required to brake for a merging vehicle who decided to make a lane change at the last second. I used my breaks, and my car did not break correctly. Instead, the car pulled the the right and locked up, it felt as though I had lost control of the car. When I went to my mechanic, I thought it was a break issue. Instead, it turns out the whole rear sub frame had rusted. When researching this issue, I found many other similar experiences. The harm that this part failure lead to was extreme. This could have been deadly. This is a safety issue that the manufacturer does not address.

Steering wheel stopped turning. Steering pump has failed. My 17 year old daughter got so scared while driving it. Very dangerous. Always got serviced on time. It has only 76500 miles on it. The mechanic has no idea how this happened. Cost to repair is $4500 and he is thinking maybe there is a recall for it . It got towed to the shop and it had a full service done 2 weeks before . I am glad my daughter was not driving on the highway at the time of this incident.

While driving on a local road, my wife lost control over the steering wheel of our 2014 mercedes-benz (mb) E350 sedan (the instrumental panel showed "power steering malfunction: see attached photo)". It was a very dangerous situation, but she somehow managed to find a place to pull over and call me. It could've been much more dangerous if this occurred on highway. We found some information about the power steering failure recall and our 2014 E350 was included as an affected car. Here is the website with that information: https://repairpal. Com/recall/16v899000 however, our local mercedes dealer checked and found our car was not included in the recall list. The problem we encountered is identical to the nature of the recall, so we don't understand why our car is not included. The dealer recommended me to call mb customer service, which recommended me to contact NHTSA, so I'm contacting it. I hope you help us drive safely by adding mb 2014 mb E350 into the recall list. We need the car desperately as soon as possible. Thank you in advance for your help.

I was driving my husband's 2016 E350 at 45 mph when the car accelerated. I attempted to control the speed by braking but the brake did not respond well. The steering wheel was also loose. The car sped up and turned left to the opposite side of the road, crossed the two lanes and hit the fence followed by a tree. The car was totaled, and the tree broke down at its branches. I survived the crush with two fractures on my back and on my left thumb.

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Steering wheel lock mechanism failed.

Power steering went out while driving/malfunctioned. This apparently affects other e-class models, but mine is not among those listed in the recall.

Electric power steering assist failure. Causing power steering to fail making steering very difficult, raising the chance for a crash.

My electric power steering failed. It often resets and can be unpredictable when it wants to fail again. It’s an intermittent problem that local dealer tried to fix with a software update but did not work. I was told I need a new steering rack at $5-6k which is unacceptable for any vehicle that has been maintained it’s whole life . My car is 8 years old with 100,000 miles with full service records I feel like this is a premature failure of the electric power steering.

Power steering is makes winding noise and very wobbly wood grain interior is turning white emissions problems.

The contact owns a 2011 mercedes-benz E350. The contact stated while driving approximately at 5 mph and making a left hand turn from a traffic light the power steering had failed. The contact stated that she had to use all her strength to turn the steering wheel and out of the intersection. The contact drove the vehicle to a parking, stopped, placed the vehicle in park (p) and turned it off. The contact attempted to turn the vehicle back on and it would not. The contact stated no warning light was illuminated. The contact had the vehicle towed to her residence. The vehicle had not been diagnosed by a dealer. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact had researched online and related the failure to NHTSA campaign number: 10v459000 (steering). The failure mileage was approximately 180,000.

The rear sub-frame involving vehicle stability under braking and turning. A component that should remain attached to the vehicle has broken off due to corrosion. My vehicle is not that old that a key structural component of the car should break at the weld/attachment point. I have video of this defect. But its greater than 10mb and will not let me upload it is there an email I can send it to ?.

The rear subframe failed as a result of pre-mature corrosion while traveling at 70mph. Control of vehicle was lost and could easily have led to a multiple fatality incident if not for luck. The problem has been reproduced in many mercedes models around this model year and mercedes is well aware of the issue with their inferior subframe. Ntsa needs to order a recall from mercedes as class action lawsuits are going to be put together if nothing is done. There was no warning that this subframe was going to fail.

My family has owned this vehicle since 2013 when it was purchased from the local mercedes dealership as certified pre-owned. In the past few years, we have had to have several of the rear brake lines replaced due to rust. The last time, we were told by the mechanic that the complete rear subframe would have to be replaced due to rust. Specifically the attachment points from the subframe to the rear suspension have completely rusted through. I contacted the dealership where the car was purchased. They stated they are aware of this issue on almost all of the cars of that period but offered no solution other than a repair of $5,000. Many of the cars of that era and class have serious rust issues but mercedes chooses to do nothing about it. This is a serious safety issue because the entire rear suspension and brakes attach to the subframe and could come loose at any point while driving. I would like this to be repaired by the manufacturer. Thank you.

A few months ago, start up my car to go to work, I had a warning "power steering malfunction". After a little research online about a possible cause, found out a weak battery would affect the power steering so, I went ahead and replace the battery. Sure enough, the problem seemed to be resolved but only to comeback and this time is permanent. From reading online, I've realized, it's very common with these vehicle. Only thing, there has not been a recall on such a critical safety of this vehicle. This system even stop working while driving. May results in tragedy. . .

The height adjustment of electric steering column adjustment sticks in adjustment position at the top limit stop. This has been fixed twice!.

The rear "k" suspension subframe assembly had to be replaced because of rust internally in the vehicle frame. There was no other rust, internally or externally visible, on the entire car. My mechanic indicated that the car would not pass inspection without major repairs at a cost of over $2800. If the subframe became disconnected, steering control would be lost resulting in a potentially serious injury due to loss of directional control at high speeds. My mechanic has already replaced parts to repair this issue on at least 4 other cars within a short period of time.

Have purchased a 2014 mercedes E350 59k miles. This vehicle has an issue as so do many mercedes with their rear subframes rotted out at the control arm bracket which causes the rear link/thrust arm to detach from the subframe/axle carrier and posses a danger when breaking due to the rear spindle assembly flexing throwing the wheels out of alignment and could be at risk for a car crack. This vehicle has already been in a minor crash as a result of this issue. I personally have not brought it to mercedes to get it diagnosed inspected or the police law enforcement but there are many cases online on the Mercedes Benz forums to which this has also happened to. This issue applies to other mercedes models ranging from 2010 all the way to 2016. Videos of the exact vehicle brought to an independent shop available upon request.

On highway I found steering wheel down is not working.

(1) when driving, the vehicle tends to drift back and forth in the lane. There is no evidence of losing steering fluid. What causes this to happen? (2) the transmission causes the vehicle to tremble when taking off from a stop position and also when driving at slow speedsuch as in slow street trafic.

See all problems of the 2009 Mercedes Benz E350 🔎.

Hearing ticking and roaring.

See all problems of the 2008 Mercedes Benz E350 🔎.