Mercedes Benz GLK350 owners have reported 9 problems related to warning light on (under the air bag category). The most recently reported issues are listed below.
Tl-takata recall. The contact owns a 2013 mercedes-benz Glk350w2. The contact stated that while her son was driving at unknown speeds on the highway. The contact was in traffic to traffic when he notice the vehicle behind him was not stopping. The vehicle crashed into the contact vehicle causing the vehicle in front of the contact to be hit as well. No air bags deployed. A malfunction warning light illuminated. The contact had minor injury to his back both arm and left eye. The other individuals the contact was un aware of the injury. A police report was made. No fire department report was made. Medical attention was contacted and made aware but no further assistance was needed. The vehicle was towed by the police to a tow away lot. The manufacturer was no made ware of the failure. The dealer was not made aware of the failure. The vehicle had damaged to the front grill, rear window and left side of the vehicle. The failure mileage was 115,000. Ck.
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all problems of the 2013 Mercedes Benz GLK350
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Tl takata recall. The contact owns a 2014 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. The contact called mercedes-benz of south charlotte (950 n polk st, pineville, nc 28134;(704)889-4444) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the air bags warning light was illuminated. VIN tool confirms parts not available.
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all problems of the 2014 Mercedes Benz GLK350
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Tl the contact owns a 2015 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 19v010000 (airbags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The contact stated that the air bag warning light was illuminated. Star motor cars (7000 katy rd, houston, TX 77024, (713) 868-6800) was contacted and was made aware of the issue. The manufacturer was made aware of the issue. The approximate failure mileage was 80,000. VIN tool confirms parts not available.
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all problems of the 2015 Mercedes Benz GLK350
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Warning light constantly remains on on my dashboard regarding airbags- when checking I found vehicle had airbag recall. Made appointment at dealership who said I had to contact mercedes. Shortly thereafter got letter from mercedes-benz USA llc March 2019 stating the passenger side airbag is affected however suitable replacement part is not available and will sent another letter when available. To date nothing received or done. The letter references: NHTSA id #19v0 10 - pnd tak phase 4.
"takata recall" recall letter says not necessary to do anything until receiving second letter. Two days after receiving letter-airbag warning lights came on. Have not received second letter. Spoke with dealership, they say that they can't guarantee that bags wont go off by themselves and that they cant do anything until they receive parts. I am now hearing that bags can explode unexpectedly throwing metal fragments into your face and head and cause death. Mercedes needs to do something about this ASAP, this is a family vehicle.
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all problems of the 2011 Mercedes Benz GLK350
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On may-June 2016 the vehicle was showing a warning light related to a malfunction of the driver's seat belt, the dealership found through a vehicle inspection that it was related to the steering module. One was ordered. The airbags were disable for a month, placing at risk my wife's life. The problem seems to be fixed but the airbags now could be disable or will malfunction in the future. Since this type of vehicle has takata airbags, I would like to request the replacements of all airbags, instead of a trial/waiting if this will malfunction in the near future, with a risk of a preventable death of me of my wife, as we both are driving this vehicle. I appreciate placing human lifes instead of monetary gain.
Takata recall. The contact owns a 2010 mercedes-benz Glk350. After the vehicle was started, the service driver side air bag soon warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 16v081000 (air bags). The failure mileage was 98,250.
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all problems of the 2010 Mercedes Benz GLK350
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After just parking the vehicle but before getting out - the drivers headrest "exploded" and pushed my head toward the steering wheel. When driving the vehicle home the message center said problem with the driver front airbag and the passenger front airbag and the warning light was on. The next day I drove to the dealer and they pushed the headrest back together but could not get the message removed and said it would need diagnostics. I drove away with the messages still coming on intending to make an appointment for diagnostics. Returned to have the message center stop showing messages and the dealer was able to correct the issue saying it was just a blown fuse causing the problem. I drove the car approx. 30 min the next day and then 2 and 1/2 hours the following day and while driving on highway at full speed the headrest "exploded" again throwing my head to the steering wheel and I was able to narrowly avert causing an accident. I drove straight to the dealer. They pushed the headrest back in and wanted me to leave. I did not want to drive the car without someone checking the problem so they kept the car. The message center is now not indicating a problem and because the person pushed the headrest back together they are unable to see a problem. Warranty is up on the vehicle but feel this is a potential fatal safety issue to report.
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all problems of the 2012 Mercedes Benz GLK350
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Electrical system warning light came on several times during a return weekend trip while traveling on ih 35 at approximately 65mph for srs control unit malfunction. The message light completely lit up several times and warned that the srs control was malfunctioning and should be taken care of as soon as possible because it could cause great harm in case of an accident or sudden stop. I was very afraid during this return trip and was happy I was less than an hour from home. I immediately called the mb dealer to schedule an appointment to take care of the problem. The dealer confirmed the problem and repaired the srs problem on my vehicle on 8/27/2015. I received a notice by email on December 17, 2015 and additionally received a (important safety recall 2015110002 interim notice to replace srs control unit along with my VIN#, NHTSA recall# 15v711) from the manufacturer confirming the problem on December 28, 2015. And immediately called the dealership to discuss a monetary refund and was told that I must wait for a second letter before they could issue or discuss a refund for the replacement repair I paid for. To date, I have not received any follow up from the dealership . I would like to know when I will receive the second notice and/what other steps are available to be compensated by refund.
| Problem Category | Number of Problems |
|---|---|
| Air Bag problems | |
| Side/window Air Bag problems | |
| Front Driver Side Air Bag Inflator problems | |
| Air Bag Light On problems | |
| Warning Light On problems | |
| Air Bag Not Deploy problems | |
| Front Air Bag Sensor Control problems |