Software Problems of Mercedes Benz ML350

Mercedes Benz ML350 owners have reported 3 problems related to software (under the electrical system category). The most recently reported issues are listed below.

1 Software problem of the 2013 Mercedes Benz ML350

Failure Date: 05/31/2019

Vehicle has 129,000 miles. When trying to accelerate from a stop, mostly noticeable when fuel is lower in the tank and/or on an incline, rpm drops to zero, no amount of pressure on gas pedal does anything until the engine speed picks up, usually with a jerk forward. Makes going onto a busy street very unsafe. Have read it may be software related.

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2 Software problem of the 2014 Mercedes Benz ML350

Failure Date: 05/16/2018

Car engine light on. Took to service center. Required software upgrade. Cost $275. Car has 26k miles. This should not be an expense to buyer but should be a warranty issue. Very unhappy with mercedes-benz and unlikely to purchase you vehicle in the future. Also, no obvious instruction for checking oil level. Another ruse by mercedes-benz to wring additional $$ out if consumers.

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3 Software problem of the 2015 Mercedes Benz ML350

Failure Date: 04/02/2017

"pre safe functions limited" message appeared on dashboard in Nov '16. Over couple months, auditory beep warning of being too close to something happened with no hazard nearby approx 6 times. On 4/2/17, while driving 35 mph on sunny day, auditory warning started (with no hazard nearby) then stopped when we stopped at traffic light. Beeping started again (with no hazard nearby) when we started driving, then car self-braked while driving at least 20 mph and cars around us started honking. Started driving again and car self-braked again. We pulled into a parking lot and turned off the car for a few minutes, called car dealer. Sensors in front did not appear dirty or blocked by anything. We were able to drive home 10 min without incident. Next day, car dealer reported it was a computer issue that they fixed by updating software. Paperwork reads "performed repair as per bulletin. " on 4/4/17, "pre safe functions limited" warning appeared again.

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Other Common Electrical System related problems of Mercedes Benz ML350



ML350 Service Bulletins
ML350 Defect Investigations