Steering Noise Problems of Mercedes Benz ML350

The powersteering pump went bad at 72,000. Started to make noise and hard to steer at highway speeds. It took my by surprise and almost crashed. Drove the car to the dealership and was quoted 2,500 to fix. Its a shame for a mb to have powersteering issues at 70k miles.

See all problems of the 2008 Mercedes Benz ML350 🔎.

My 2003 mercedes Ml350 only 37,000 miles the noise (steering rack problem) had been apparent since 29,000 miles. I scheduled with john shepard (service manager of phil Smart mercedes service center at seattle, richardhull@philsmart. Com, 2025 airport way south seattle, washington 98134 phone: 206. 340. 5959, fax: 206. 654. 7119) to inspect the problems, found that verified noise, installed electronic ears, to isolate noise found noise from inside of steering pack assembly, and inspection fee was $152. 60, suggesting repair was to replacing the gearing (rack) and cost estimated $2,252. 02, and john shepard told me that as I just want to make sure that you were aware that an offer of 50% parts and labor is on the table? I have already committed to that, so if you are interested in getting this resolved today, the offer still stands. The repair would be approximately $1000. 00 to replace the rack and it would carry a one year unlimited mile warranty. I truly believe this is a fair offer and hope you take advantage of it. I am sorry this has happened and would love to help get this resolved as soon as possible. ¿ by February, I received a notice of safety recall from alan mclaren (v. P. Customer service of mercedes-benz USA, llc; one mercedes drive, po box 350 montvale, NJ 07645, tel: 1-800-367-6372, fax: 201-476-6211), then I send my vehicle to john shepard (phil Smart mercedes service center at seattle), was told that this recall had been resolved, no need to repair, no reimbursement for that inspection fee $ 152. 60, which cause my deep concern that this may result in diminished power assist for steering the vehicle, damage the power steering pump and defect my vehicle safety in the future.

See all problems of the 2003 Mercedes Benz ML350 🔎.

Nhtsa safety recall #2003-040005 vehicle information: 2003 mercedes Ml350 odi#10261473 my Ml350 only 37,000 miles the noise (steering rack problem) had been apparent since 29,000 miles. I scheduled with john shepard (service manager of phil Smart mercedes service center, 2025 airport way south seattle, washington 98134 phone: 206. 340. 5959) to inspect the problems, found that verified noise, installed electronic ears, to isolate noise found noise from inside of steering pack assembly, and inspection fee was $152. 60, suggesting repair was to replacing the gearing (rack) and cost estimated $2,252. 02. By February, I received a notice of safety recall from alan mclaren (v. P. Customer service of mercedes-benz USA, llc; one mercedes drive, po box 350 montvale, NJ 07645, tel: 1-800-367-6372, fax: 201-476-6211), then I send my vehicle to john shepard (phil Smart mercedes service center at seattle), was told that this recall had been resolved, no need to repair, no reimbursement for that inspection fee $ 152. 60(even in the safety recall notice says if you have paid to have this recall condition corrected prior to this notice you may be eligible to receive reimbursement), which cause my deep concern that this may result in diminished power assist for steering the vehicle, damage the power steering pump and defect my vehicle safety in the future. After I filed a complaint 03/05/2009 to the office of defects investigation for national highway traffic safety administration and alan j. Mclaren (vice president customer service, Mercedes Benz USA, llc), I received a call from robert (201-476-6200,201-476-6326) who was so call assistant to executive for Mercedes Benz USA 04/02/2009, robert said he will probe this matter and get back to me next Monday, so far three weeks passed, I have tolerantly waited yet no reply from robert.