Mercury Cougar owners have reported 34 problems related to gasoline fuel system (under the gasoline fuel system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mercury Cougar based on all problems reported for the Cougar.
The contact owns a 2002 Mercury Cougar. The contact stated while driving approximately 50 mph, she was notified by another driver that the front of the vehicle was engulfed in flames. The contact began to coast onto the emergency lane and removed a child passenger from the vehicle however, the vehicle stalled. There were no injuries due to the failure. The fire department was contacted and extinguished the fire. The vehicle was towed to a junk facility. The failure was not diagnosed to determine the cause of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA campaign 04v421000 (fuel system, gasoline). The approximate failure mileage was 142,000.
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My daughter has a 2002 Mercury Cougar and is risking her life as well as others lives every time she gets inside that car. Her Cougar her been having issues for months now, and even though we have spent hundreds of dollars trying to make the car safer for her, nothing is working. Our last straw was three days ago, when the car stalled on her on the highway. She was traveling about 45 miles per hour, when the car stalled and shut off leaving her stranded waiting for the tow truck. Her car, for months, has been surging while at complete stops, and has been shutting off while at a stand still. We've tried fixing many things, but nothing seems to be fixing the issue. After doing extensive research, I have come to realize that many others are having the same issues. Can someone do something about this please?? its clearly an on-going issue and is costing people lots of money. Her car is currently back at the dealership where we purchased the car, and is undergoing diagnostics. We were already told that her car was not included in the recall, and we will have to pay for even more work, out of pocket. Please help. . Why was it not included in the recall, seeing that it is having the same problems?!.
Tl- the contact owns a 2002 Mercury Cougar. While driving at approximately 20 mph the vehicle suddenly stalled. The vehicle was towed to an independent mechanic. The mechanic stated the fuel delivery module needed to be replaced. There was a recall under NHTSA campaign id number: 04v421000 (fuel system, gasoline) that may be related to the failure. The manufacturer was made aware of the failure and stated the VIN was not included in the recall. The vehicle had not been repaired. The approximate failure mileage was 30,028. Vf.
The contact owns a 2000 Mercury Cougar. The contact stated that when accelerating at any speed, the vehicle would hesitate and stall without warning. The dealer and manufacturer were notified of the failure and made the contact aware of NHTSA campaign id number: 04v421000 (fuel system, gasoline), but advised that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was 140,000 and the current mileage was 141,000.
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The contact owns a 2002 Mercury Cougar. The contact stated that while driving at various speeds, the vehicle would stall or surge forward. The manufacturer was notified, and the contact was informed that vehicle was not included in the recall associated with NHTSA campaign id number 04v421000 (fuel system, gasoline). The vehicle was not repaired. The failure mileage was 110,000, and the current mileage was 115,000.
The contact owns a 2002 Mercury Cougar. The contact stated that the vehicle would hesitate to accelerate from stops and intermittently jerk while shifting gears. The vehicle was taken to an authorized dealer where they were in the process of diagnosing the failure. The contact was also informed that the vehicle was not included in the recall associated with NHTSA campaign id number 04v421000 (fuel system, gasoline). The failure mileage was 56,000.
My 2002 Mercury Cougar has lost power, shuttered, misfired, and essentially broke down the same week I paid it off! my 2002 Mercury Cougar was included in the recall so I took it to a local dealership and they said my VIN number was not part of the recall? hundreds of people have complained about this problem and Ford is refusing to fix certain VIN number that they claim are not affected, how is this possible? there are waay to many 2002 Cougars with the same problem. Ford is refusing to fix the problem and now I have a car that does not run. This car has had a problem with stalling and shuttering since day 8 of purchase.
The contact owns a 1999 Mercury Cougar. The contact stated that the check engine light illuminated upon starting the vehicle. In addition, the engine exhibited a loss of power. The vehicle was taken to an independent repair shop and the contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired. The failure recurred approximately eleven months later. The vehicle was taken back to the repair shop and the contact was informed that the same repairs would be needed. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was informed that the vehicle was not included in the recall associated with NHTSA campaign id number 04v42100(fuel system, gasoline). The failure mileage was 125,000.
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The contact owns a 2002 Mercury Cougar. The contact stated that when applying the accelerator, the vehicle would hesitate, lose power and then surge abnormally. The dealer was contacted and advised that there was a recall under NHTSA campaign id number: 04v421000 (fuel system, gasoline) but the contacts VIN was not included. The manufacturer was contacted who confirmed that her VIN was not included in the recall list. No further assistance was offered. The vehicle was not repaired. The failure mileage was 116,000.
The contact owns a 2002 Mercury Cougar. The contact stated that the vehicle would stall intermittently without warning. She was able to locate a recall for the exact same failure for her year, make and model vehicle. The dealer stated that her VIN was not included in the recall campaign and any repairs would be at her expense (NHTSA campaign id number 04v421000: fuel system, gasoline. The failure mileage was unknown and the current mileage was 72,000.
The contact owns a 2002 Mercury Cougar. He stated that the vehicle began to hesitate and lose power. The failure was identical to NHTSA campaign id number: 04v421000; however, the manufacturer informed the contact this his VIN did not apply to the recall. The current and failure mileages were 127,000. Updated 12/30/09 the fuel filter was replaced. Updated 12/30/jb.
The contact owns a 1999 Mercury Cougar. While driving 30 mph the vehicle started to surge back and forth and then the shut off. He had to wait approximately 15 minutes before he was able to restart the vehicle. He also stated that the vehicle would not accelerate beyond 25 mph without shutting off. The dealer stated that the fuel delivery module failed and advised him that the repair cost would be approximately $200. Nhtsa campaign id number: 04v421000 component: fuel system, gasoline is related to the failure; however, the dealer stated that his vehicles identification number number was not included. The vehicle will be repaired at the owners expense. The failure mileage was 100,000 and current mileage was 105,000.
The contact owns a 2002 Mercury Cougar. While driving approximately 45 mph on normal road conditions, the contact heard a loud noise and experienced a low power response when the accelerator pedal was depressed. There was also engine hesitation and the check engine warning indicator illuminated intermittently on the instrument panel. The vehicle was taken to an authorized dealer for diagnostic testing and they stated that the fuel delivery module failed. The technician stated that the VIN was excluded from NHTSA campaign id number 04v421000 (fuel system, gasoline), although the failures were identical. The vehicle has not been repaired. The VIN was unknown. The failure mileage was 88,500 and current mileage was 89,000.
The contact owns a 2001 Mercury Cougar. The contact stated that the vehicle stalled while driving 60 mph. The vehicle restarted after waiting a few moments. The failure recurred on an intermittent basis and occurred more frequently over time. The vehicle was taken to an authorized dealer and was repaired under the recall associated with NHTSA campaign id number 04v421000 (fuel system, gasoline). The failure began to recur approximately three months later. The vehicle had not been taken back for additional repairs. The contact also stated that fuel system failures led to an alternator failure, which drained the vehicle's battery. In addition, the contact stated that the sunroof was jammed and would not longer open. The manufacturer was made aware of the failures and offered no assistance. The failure mileage was 90,000.
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The contact owns a 2000 Mercury Cougar. While driving 75 mph, the vehicle lost power. The contact was able to pull over and waited a few minutes. She was able to restart the vehicle without any trouble. The failure occurred once more after the first failure. The dealer stated that the fuel was being blocked from entering the engine. Upon further investigation, the dealer stated that NHTSA campaign id number 04v421000 (fuel system, gasoline) applied to her particular year, make, and model vehicle, which they believed to be the cause of the failure. The failure mileage was 186,000 and current mileage was 187,000.
The contact owns a 2001 Mercury Cougar. While attempting to make a turn and/or when driving forward, the vehicle shuts off. The failure occurs intermittently and at various speeds. The vehicle must be restarted and operates normally until the next occurrence. No warning lights are illuminated prior to the failure. The failure was included in a recall for the fuel system, gasoline, but the contact had the recall repair performed two years ago. The manufacturer informed her that since the repairs were made under the recall, she would be responsible for the cost of the new repairs. The recall number was unknown. The failure mileage was 102,000 and current mileage was 109,000.
I have a 2002 Mercury Cougar that has severe stalling, rough idle and extreme surging while driving of at idle. The vehicle has stalled while my daughter was driving many times. I did a search and found campaign #04v421000 on your website and this car exhibits all the signs detailed out in the campaign. I called my dealer (dave knapp Ford) and the service manager did a VIN search and said this vehicle wasn't included in this campaign. My complaint is that my vehicle fits these symptoms to a "t" and that, I believe that is should be covered, especially if it's a known problem! by the way, this has been occurring for several months now and I am fearing for my daughters safety. Thank you.
The contact owns a 2002 Mercury Cougar. While idling, the engine revs and the vehicle accelerates on its own. The dealer stated that no recalls were available; however, the contact discovered NHTSA campaign id number 99v194000 (vehicle speed control). In addition, the check engine light remains illuminated for weeks at a time. Nhtsa campaign id number 04v421000 (fuel system, gasoline) was referenced. The contact stated that when the vehicle is started and the doors are shut, the power door locks automatically lock. Also, the doors automatically lock while driving. The contact referenced NHTSA campaign id number 99v226000 (latches/locks/linkages: doors:latch). The current mileage was 114,000 and failure mileage was approximately 50,000.
The contact owns a 2002 Mercury Cougar. While driving 15 mph, the vehicle began to hesitate and then stall. Occasionally, once the vehicle is started, the engine revs randomly and loudly, and does not run smoothly. The vehicle has not been diagnosed by the dealer. The contact discovered NHTSA campaign id number 04v421000 (fuel system, gasoline), but his VIN was not included in the recall. He believes that if the failures are identical, his vehicle should be included in the recall. The failure mileage was 61,500 and current mileage was 63,000. Updated 07/15/08 updated 07/15/08.
The contact owns a 1999 Mercury Cougar. The contact stated that the engine would hesitate and stall intermittently. The vehicle would also lose power and surge as if it would fail while driving. While driving uphill at 65 mph, the vehicle would appear sluggish and then operate normally again. The contact stated that the vehicle exhibited the same failures as described in NHTSA campaign id number 04v421000 (fuel system, gasoline). The dealer stated that there were no recalls, and the contact would be charged for a diagnostic. The purchase date was unknown. The current mileage was 126,325 and failure mileage was 121,000.
The contact owns a 2000 Mercury Cougar. While driving 40 mph, the vehicle began hesitating, stalling, and the engine shut off. The contact was able to restart the vehicle; however, it continued to hesitate until fuel was added. Three weeks prior to the failures, the vehicle stalled after shifting the gear into neutral. She engaged the accelerator pedal to prevent the vehicle from stalling. Three days ago, the vehicle would not start. A dealer has not diagnosed the failure. The failure mileage was 75,000 and current mileage was 76,300.
The contact owns a 1999 Mercury Cougar. The vehicle would hesitate and surge without warning while driving between 45-65 mph. The vehicle has not been inspected by a dealer. The throttle control sensor and fuel filters were replaced; however, the failure continued. The manufacturer stated that the VIN was not included in NHTSA campaign id number 04v421000 (fuel system, gasoline). The current and failure mileages were 100,000.
The contact owns a 1999 Mercury Cougar. In 2003, the engine failed when fuel was present in the vehicle. The vehicle was towed to the dealer and repaired under warranty. Currently, fuel is not able to enter into the engine. The vehicle will start and then shut off. A diagnostic test has not been performed on the vehicle. The contact stated that the vehicle has also had electrical failures, which caused the battery to fail four times in four years. The battery cable has been retightened several times and replaced once. The speed was unknown. The current mileage was 99,000 and failure mileage was 20,000.
My car is hesitating, with surging and loss of power, just as the "recall" states. However, upon calling Ford and dealerships, I find out that although the recall that has been issued is for my car and has the exact problems that are stated, according to Ford there is no recall and it will not be fixed.
Recall of brake pressure control. Ford service center states repair was done on 12-19-2000, but there is no records to confirm. In addition, the fuel system recall, Ford states that there isn't one on my vehicle, however, my vechicle displays the same symptoms described under recall 04v421000 and the continuous check engine light. I have had all sensors repaired that came up in engine diagnostic testing . According to last test done, reads fuel is running lean but can't repair because no code appears for that to show where problem lies. I have had fuel system flushed to help remedy problem. Still having issues.
The contact owns a 2002 Mercury Cougar. The contact's vehicle had the same problems stated in recall # 04v421000, regarding the fuel system. The contact stated that the vehicle had a slow start and stalled when backing out of the driveway. The vehicle was kept parked for one day and then restarted by the contact. After a week of driving the vehicle it stalled while idling at a stop sign. The contact stated that this was an intermittent failure, and that the vehicle always had a slow start. The dealer stated that the VIN excluded the vehicle from the recall. The current mileage was 99,000 and failure mileage was 98,900.
: the contact stated while stopped at a red light, the vehicle hesitated, a loss of power occurred and the vehicle stalled. There is a NHTSA recall, # 04v421000, regarding the fuel system. The vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the VIN.
There is recall on Mercury Cougar 1999 v6 for a fuel filter that may cause hesitation, stalling, surging. Over fifty times has this occurred nearly causing serious accidents over five times. The car has been given a "tune up" to eliminate that as the cause. The only other cause could be the fuel filter which has been recalled as per recall 04v421000 NHTSA. I have contacted Ford and Ford dealerships and they refuse to deal with the problem. If this has happened on other vehicles then it is the cause on this vehicle whether they want to admit to that or not. This needs to be fixed before someone gets seriously injured or killed.
The contact owns a 2002 Mercury Cougar. While driving at an unknown speed, the vehicle shuttered rapidly, the check engine light illuminated, and the vehicle completely stalled. The local dealer reset the p-codes. Several months later, the failure recurred and the vehicle was taken to another dealer. The dealer stated that her VIN was not included in NHTSA campaign id number 04v421000 (fuel system, gasoline). The vehicle has not been repaired and the manufacturer was not notified. The failure mileage was 50,000 and current mileage was 69,000.
Consumer was not informed of two recalls on the 2001 Mercury Cougar. Recall campaign# 04v421000. The consumer requested money back for the out of pocket repairs.
This car has intermittently shut down in traffic at 70 mph, also will not start from time to time. Very unreliable transportation. Incredibly poor choice of vehicle. Key has electronic chip in it which malfunctions. Key replaced once under warranty; went bad again. Costs $400 to replace.
1999 Mercury Cougar engine hesitates, losses power and bucks when attempting to accelerate. The consumer took the vehicle to the dealer after having the vehicle for 4 days, they still had not made a determination as to what was causing the engine to hesitate. The consumer took the vehicle to a local mechanic and was told the catalytic converter needed to be replaced, however after the replacement the problem continued. The consumer took it back to the mechanic and the inlet manifold runner control was replaced, but that did not resolve the problem either. The consumer took it back again and was told they had no clue as to what the problem was. After doing some research , the consumer came across a bulletin which described the problem he was experiencing and a resolution, which was a defect in the fuel delivery module. The consumer discovered the vehicle identification number was not included in the program.
Vehicle stalled out without warning while driving. This caused by fuel system failure. The pump was replaced twice.
Passenger's seat will not lock in place unless seat is positioned all way to the back closely to rear seat . Consumer states the seat if unlocked and moved foward will only relock when pushed all the way to the rear, then seat can be adjusted and locked from any position, the problem is that you can not lock the seat if anything is placed behind the seat, in trying to lock the seat consumer states she has the crush her grandchild's feet in the car seat, consumer states there is a strong to light gasoline odor, also gas pedal will stick in up position and need strong push to release, door locks automaticcalylock and unlock at any time, the locks were finally replaced and consumer was given an extended warranty, consumer states radio goes out and the display disappears when it is hot.
Problem Category | Number of Problems |
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Fuel Pump problems | |
Gasoline Fuel System problems | |
Tank Assembly problems | |
Fuel Delivery problems | |
Fuel Injection problems | |
Fuel Hoses Lines/piping And Fittings problems | |
Carburetor problems | |
Gas Tank Strap problems | |
Tank Filler Pipe And Cap problems | |
Tank Mounting problems |