Table 1 shows three common gasoline fuel system related problems of the 2004 Mercury Grand Marquis.
| Problem Category | Number of Problems |
|---|---|
| Fuel Pump problems | |
| Fuel Injection problems | |
| Gasoline Fuel System problems |
Fuel pump and crankshaft sensor both went out on vehicle at same time. Repair of crankshaft sensor was a $400 and fuel pump repair was $740. Doors do not lock properly when using the key remote and lights inside the vehicle on controls flicker on and off. Heating element in leather seat on passenger side has never worked and had to replace tires due to unusual wear and tear. Cost to replace tires was $478. Driver sides door will not shut all the way due to alignment problems and this problem has not been corrected. Had to replace fuel filter due to leaking and this cost $178. Car has become a money pit and it only has 77,000 miles on it.
The contact stated while driving vehicle caught on fire. There were no warning signs indicating a problem with the vehicle. He noticed smoke coming from the floorboard and the dashboard. When he pulled off the road there were flames coming up through the floorboard. The vehicle has not been inspected to determine the cause of fire, but he believed it was the fuel injection system. The manufacturer referred him to contact the dealer. He has not contacted the service dealer to inform them of the fire.
The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving at approximately 30 mph, a fuel odor emitted from the vehicles vents. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 170,000.