Steering Column problems of the 2004 Mercury Grand Marquis

The contact owns a 2004 Mercury Grand Marquis. The contact stated that while turning the steering wheel in either direction a clicking noise was present coming from the steering column. Upon inspection, it was determined that the clanking noise was caused by a defective steering linkage that was corroded. The vehicle was not diagnosed by a dealer or an independent mechanic. Hight Ford inc. , located at 242 madison Ave, skowhegan, me 04976 and the manufacturer were notified of the failure but offered no assistance. The failure mileage was 115,000.

Excessively quick corrosion of steering column universal joints , making hard steering ( also a subject of recall 2006 Grand Marquis recalls ).

Tl-the contact owns a 2004 Mercury Grand Marquis. The contact stated the steering column seized with a clicking sound while being operated at 30 mph. The failure occured with no warning indicators. The dealer was not contacted. The contact called the manufactor but was referred to call the dealership. The milage when the issue occured was approximately 50,000. Tf.

2004 Mercury Grand Marquis. Consumer writes in regards to damage done to car while having vehicle repaired. The consumer stated days after the recall was completed the steering froze. The consumer was informed that the wires used to complete the recall were too long and wrapped around the steering column breaking the harness and the lcm. The consumer requested to be reimbursed for the repairs.

Lower steering column corrosion causing stiffness when vehicle is in motion and stationary. Mercury does not list this model year as a recall. Previousl had to replace same part on 2003 crown victoria (same part sister model) same story that it wasn't on recall list for much newer cars.

My wife and 4 year old daughter were struck by a 2004 Mercury Grand Marquis on 04/21/16. They were driving in eastbound traffic in a 2008 Nissan ultima and the driver of the Mercury Grand Marquis was driving in westbound traffic. The driver of the Grand Marquis lost control of his vehicle and crashed into the vehicle of my wife and daughter. The driver died at the scene of the accident. My wife sustained substantial damage to her right leg and my daughter sustained substantial trauma to her skull, neck, back, spinal cord, throat, and intestines. My daughter is paralyzed on the right side and the doctors say her prognosis is unknown. She has a tracheostomy and is unable to speak. I have read numerous complaints online regarding sudden loss of steering with 2004 Mercury Grand Marquis vehicles. Ford issued a recall for the steering column for 2005 through 2011 Mercury Grand Marquis cars. The recall was due to excessive corrosion of the steering column, which leads to loss of control of the vehicle while driving. Ford has not recalled 2003 and 2004 Mercury Grand Marquis despite these vehicles having the same steering column. The memphis police detective closed the case last week and this was before I discovered the steering column recall. I have called the detective multiple times, and he is not returning my calls. This matter needs immediate attention.

Vehicle steering became stiff. Brought to local dealership and the lower steering shaft and intermediate steering shaft were seized from column. Had to have both steering shafts replaced. Definitely was dangerous and accident could have occurred. Total cost of replacement was $882. 55. Vehicle was repaired at sarat Ford, 245 springfield st. , agawam, MA 01001, 413-786-0430. It is my understanding that there was a safety review for this problem that was initiated in the fall of 2014. What was the end result of the review? do you anticipate a recall for this issue? thank you, ronald e. Sheehan.

The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving 25 mph, the steering wheel became hard to maneuver. The vehicle was taken to an independent mechanic where the technician diagnosed that the steering column holster had failed. The vehicle was repaired. The manufacture was made aware of the failure. The approximate failure mileage was 88,232 and the current mileage was 128,000.

The vehicle was being hard to steer and turn - told it to the dealer and was declared unsafe to be on road. Had to get the steering column changed to the turn of $679. 00 - still have defective part and receipt for the work that was done.

The contact owns a 2004 Mercury Grand Marquis. The contact was completing a turn at approximately 5 mph when the steering wheel became extremely hard to turn. The contact checked the power steering fluid but the fluid was at the proper level. The contact then added a lubricant spray to the steering column. The failure recurred. The vehicle was not repaired or diagnosed. The manufacturer was not informed of the issue. The failure mileage was 53102.

The contact owns a 2004 Mercury Grand Marquis. The contact stated that there was a constant movement in the steering column. The vehicle was taken to an independent mechanic for diagnosis and they were unable to locate the problem. There was a voluntary recall issued by the manufacturer pertaining to the lower and upper intermediate steering shaft for the Grand Marquis model years 2005-2011 but not the 2004 model year. The manufacturer was notified of the defect. The approximate failure mileage was 180,000.

Turning the steering wheel became hard with uneven "catches" (not smooth motion) when turning left or right and also turning the steering wheel back to "center". Steering linkage from steering column to the steering "box" appears to be binding up. This makes turning the steering wheel sluggish and jerky. Power steering fluid and belts were ok.

The contact owns a 2004 Mercury Grand Marquis. The contact was completing a turn at approximately 5 mph when the steering wheel became extremely hard to turn without warning. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure mileage was 81,244 and the current mileage was 90,000.

The occupants (male driver, female passenger) were driving during daylight hours back home from an appointment. As the vehicle approached a curve the driver was unable to turn the steering wheel to any extent to hold his lane in the curve. The vehicle crashed through a guard rail and came to rest in a field. The driver sustained bumps & bruises. The passenger sustained a broken sternum and back pain. The car was a complete loss (totaled) as determined by the insurance company. When the recent gm recall occurred I checked the internet regarding Ford/Mercury products. Mercury had a recall for 2005-2011 vehicles for faulty steering columns that could lead to accidents. However, there were multiple reports from 2004 owners with the same issues. Therefore, I didn't to submit this incident to the ntsb.