Four problems related to steering noise have been reported for the 2004 Mercury Grand Marquis. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2004 Mercury Grand Marquis based on all problems reported for the 2004 Grand Marquis.
2004 Grand Marquis, power steering went out about 2 years ago, around 2016-2017, got it repaired at my expense. Was fine until about 4-5 months ago, started clicking/knocking noise when I turned steering wheel. This happens when stationary and when car is moving at any speed with turns. Also steering wheel does not return to center after turning unless I move it. It is also tight turning at times, feels like it is almost locking up sometimes. Afraid it will lock up and cause an accident. Not sure what the problem is but since 2005 and later models have been recalled for this issue think 2004 Grand Marquis need recall for this issue also. There are numerous reports of this issue and several accidents have happened because of this problem. This happens either stationary or at any speed on any surface. Mileage is just over 100,000 actual miles on my car.
Power steering lost. Vehicle very hard to steer around corners. Added power steering fluid to min/max line. Thought problem was solved but steering very tight and hard to steer within 5 miles. Steering odd, not normal. Groaning noise accompanied steering issue. Was driving on street, medium traffic.
Severe steering problem. Noise in steering column, clunking sound. When turning left or right wheel locks up and does not return to center unless pulled hard. Called NHTSA on12/19/14. Was given complaint #10667316. I was told I would receive paperwork in mail, sign & return. Never received paperwork. Also called Ford on same day 12/19/14. Spoke to donna. She gave me case# 5719627 never heard from Ford either. Very dangerous. One mechanic told me it was rack & pinion. Paid $700. To have it replaced. Same problem.
The contact owns a 2004 Mercury Grand Marquis. The contact stated that after turning the steering wheel, it failed to return to the center. Additionally, there was an abnormal noise coming from the steering column when making a turn. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 85,000.