general problems of the 2004 Mercury Grand Marquis

35 problems related to steering have been reported for the 2004 Mercury Grand Marquis. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2004 Mercury Grand Marquis based on all problems reported for the 2004 Grand Marquis.

1 Steering problem

Failure Date: 07/14/2023

The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the steering wheel was loose and made an abnormal sound while turning. The vehicle was taken to an independent mechanic, who diagnosed that the steering shaft was corroded, and the bearing had collapsed. The contact was informed that the steering shaft needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The failure mileage was approximately 116,000.

2 Steering problem

Failure Date: 05/31/2022

Steering of vehicle has become progressively more difficult. The steering wheel is very difficult to turn. Not being able to rapidly turn wheel places driver at risk to avoid any potential collision. Vehicle has been inspected by independent repair shop. Their assessment is corrosion on steering shaft joints is cause of issue.

3 Steering problem

Failure Date: 10/29/2020

Catalytic converter fail, engine idles rough while in park. High loss of engine power while driving differentials in back tires are imbalanced…timing fail. Steering not calibrated, drivetrain out of sync altogether. Back wheels, left and right; randomly spin & torque hard while car is already in motion on any private road, hidden road, domestic road and high capacity, high speed highway, causing vehicle to fishtail uncontrollably and dangerously, and wildly side to side potentially veering off the road which could result in death unless the driver regains proper control of vehicle. Out of sync car computer and the mechanical devices built into car do not have proper timing performed on those particular moving parts altogether. The car was not manufactured properly mechanically nor electrically altogether. Headlights & electric system etc have an incomplete recall on my vehicle. 2mehm75w04x608779.

4 Steering problem

Failure Date: 12/03/2018

When I turn the car let right while traveling at any speed the steering does not return to the center postition. The steering seems to get hung up on various points left or right slow or fast. The steering knuckle looks rusted.

5 Steering problem

Failure Date: 06/18/2018

Tl-the contact owns a 2004 Ford Mercury Grand Marquis. The contact stated that while driving approximately 35 mph, the intermediate shaft link of the steering wheel became undone. The contact stated that the steering wheel continued to spin uncontrollably. The contact was able to stop the vehicle. Murray Ford of stark, inc. Of stark, florida 32091 was made aware of the failure and stated that there was no recall on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000. Ad.

6 Steering problem

Failure Date: 03/03/2018

I am having a difficult time moving my steering wheel on my 2004 Mercury Grand Marquis. It started with some noisy operation of the steering wheel. Once I can get the steering wheel to move the car doesn't want to turn. I am a afraid to drive it on the road.

7 Steering problem

Failure Date: 06/26/2017

The contact owns a 2004 Mercury Grand Marquis. The contact stated that the steering wheel was becoming difficult to turn left and right. The contact was recently notified of NHTSA campaign number: 15v861000 (exterior lighting). The contact called the manufacturer to be referred to a dealer to schedule the recall repair and address the eps failure. The dealer was not contacted. The VIN was not available. The approximate failure mileage was 70,000.

8 Steering problem

Failure Date: 09/01/2016

I have had more problems with my 2004 Grand Marquis, the lights don't work, headlights go off while driving at night, airbags don't work, electrical, seats, steering, brakes, all of the electrical, catalytic convertor keeps going out, also engine problems, among many other things. I was in an accident, where my steering didn't work properly and I was hit by someone, not my fault, but my car ended up spinning so bad that I hit my head off of the steering and received injuries,,party in other car was not injured. I was also driving at night on the highway and my lights went out, I was hit from behind. . But also, because of my headlights and steering this has been happening, air bags, never deploy. . . Received some serious injuries, banged my knew also very badly.

9 Steering problem

Failure Date: 03/29/2016

The contact owned a 2004 Mercury Grand Marquis. While driving 50 mph, the steering wheel seized and the vehicle swirled to the left. As a result, the contact crashed into another vehicle. The contact sustained burn injuries to the arm due to the air bag deployment, but did not require medical attention. A police report was filed. The vehicle was towed to a collision lot. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 141,000.

10 Steering problem

Failure Date: 03/23/2016

Power steering has become progressively more difficult. Car is located in new york state and has less than 80,000 mile. Complaint is similar to other 2004 issues indicated at this site and same as 2005 - 2011 Mercury recall issue.

11 Steering problem

Failure Date: 03/09/2016

2004 Mercury Grand Marquis. Consumer writes in regards to vehicle has same difficult steering issues stated in defective steering shaft recall but VIN# not included on recall list. Consumer also seeks reimbursement for repairs.

12 Steering problem

Failure Date: 02/17/2016

The contact owns a 2004 Mercury Grand Marquis. The contact stated that the steering shaft corroded, which resulted in difficulty steering. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the lower steering shaft binding caused the steering shaft to bind and the lower steering shaft needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact referenced NHTSA campaign number: 13v385000 (steering), but the VIN was excluded. The failure mileage was approximately 52,000.

13 Steering problem

Failure Date: 11/02/2015

Tl-the contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving 35 mph, the steering wheel locked when turned to the left. The contact stated that this is a recurring issue. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 218,801. Ad.

14 Steering problem

Failure Date: 09/27/2015

My 2004 Mercury Grand Marquis has extremely tight steering issue. Especially tight on left turning. The car only has 51,900 miles. Saw Ford has recalled 2005 to 2011. Not sure why they don't recall 2003 and 2004. They are the same generation. The problem was found immediately after parked 2 days. Fortunately it is not on highway. Can't image what safety problem it will cause.

15 Steering problem

Failure Date: 08/17/2015

I am having a difficult time moving my steering wheel on my 2004 Mercury Grand Marquis. It started with some noisy operation of the steering wheel. Once I can get the steering wheel to move the car doesn't want to turn. I am a afraid to drive it on the road. From what I have read there is a issue with a component of the steering system and your department is investigating it. I had a 2009 Mercury Grand Marquis that a steering part recalled.

16 Steering problem

Failure Date: 07/08/2015

The contact owns a 2004 Mercury Grand Marquis. When turning the vehicle, the steering wheel seized and then returned to normal. The failure recurred several times. The vehicle was taken to an independent mechanic. The technician diagnosed that the intermediate shaft was binding up and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 110,000. The VIN was not available.

17 Steering problem

Failure Date: 04/21/2015

The contact owns a 2004 Mercury Grand Marquis. While attempting to turn the steering wheel left or right, it was extremely tight. The vehicle was taken to the dealer, who diagnosed that the steering shaft needed to be replaced. The contact was not included in NHTSA campaign numbers: 14v704000 (steering) and 13v385000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 38,157.

18 Steering problem

Failure Date: 12/06/2014

Steering has become progressively more difficult over the past two months. Initially the tight steering would go away after driving, or only be slightly noticeable. However at this point, the wheel can only be turned by applying significant force, and then when the wheel does turn, it does so in a jerky fashion.

19 Steering problem

Failure Date: 10/06/2014

I went to drive my car from my home parking space and when tried to turn the wheel it wouldn't turn. I tried again and got the steering wheel to turn some amount but it was pretty hard to do. As I turned the wheel a little more it eased up a bit and then became hard again. Part of turning the wheel is quite hard and then part is a little more normal. The steering seems very bad and hard to control. I had no previous problems and have not sufferd any damage from driving. I was afraid something was lodged in the engine compartment so I checked and could see nothing out of the ordinary. I parked the car and drove my other car for the week. Something is physically wrong with the car steering and I feel it is unsafe to drive on any road. I'm afraid it will break while driving. The car is not driven very much and is in pretty nice shape.

20 Steering problem

Failure Date: 09/29/2014

I was driving along and started to turn up a street and it took 2 lane's because the steering calm. Froze up and hard to turn. I took it to the Ford dealer and they told me all the 2004 Ford grand m. Have the same prob. . However ,they have not been recalled only the 2005 - 2011. I had it fixed because I need my car. Its the lower steering shaft. By the way the car only has 33890 mile's. I only drive it to church on Sunday's and to the food store once a week so it sits a lot, however not the prob. From sitting, just crappie part's.

21 Steering problem

Failure Date: 09/17/2014

The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving at approximately 25 mph, the steering wheel seized without warning. The failure recurred on multiple occasions. The vehicle was taken to an independent mechanic, who diagnosed that the steering shaft was corroded and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 194,000.

22 Steering problem

Failure Date: 09/15/2014

Tl- takata recall. The contact owns a 2004 Mercury Grand Marquis. The contact stated that there was a sudden loss of power steering which was randomly progressing with no warning. The contact stated that when the steering wheel was turned left or right, the contact had to apply force to prevent the steering wheel from going straight several times. In addition, the air bag warning light was randomly flashing. The vehicle was to be taken to a dealer for inspection and diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 150,000. Dyd.

23 Steering problem

Failure Date: 07/21/2014

After being idle for approximately one week, and driving the car from the driveway, the steering wheel became very loose as if the steering wheel was going to fall off. There is a clicking noise made as you turned the steering wheel and the wheels do turn on the car. We had the car towed to a Ford dealership to have the car inspected and possibly repaired. We do live in a snowbelt area with lots of salt on the roads. I did notice that Ford issued a recall for the same model car for years 2005 through 2011 and wonder if this is a similar problem those cars suffered but was not noticed in the previous year(s).

24 Steering problem

Failure Date: 07/10/2014

My 2004 Grand Marquis is steering like a tank. I took it to my mechanic and he informed me that the lower immediate shaft was corroded and that there was a recall 13s08 by Ford for this steering problem. And that I should take my car to a Ford dealer. When I got home I checked to see if the recall was legit. The recall stated that only 2005 thru 2011 cars were affected. I called Ford customer service to see if my 2004 with the same problem could be covered by this recall and they said that they could do nothing!.

25 Steering problem

Failure Date: 05/16/2014

The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving 10 mph, the steering wheel seized and caused the vehicle to become difficult to control. The vehicle was not taken to a dealer for a diagnostic. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 68,000.

26 Steering problem

Failure Date: 03/21/2014

The contact owns a 2004 Mercury Grand Marquis. The contact stated that the steering wheel had become very difficult to turn. The vehicle was taken to the dealer where it was diagnosed that the lower intermediate shaft was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and no solution was offered. The failure mileage was 90,000.

27 Steering problem

Failure Date: 09/26/2013

The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving approximately 30 mph, the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic where the lower steering shaft assembly was replaced. There was a recall associated with NHTSA campaign id number 13v385000 (steering) that pertained to the Mercury Grand Marquis model years 2005-2011. The manufacturer was notified and they informed the contact that there was not a recall related to the defect. The approximate failure mileage was 70,000.

28 Steering problem

Failure Date: 09/13/2013

Tl - the contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving at various speeds, the vehicle would sway form side to side. The vehicle was taken to the dealer. The technician diagnosed that the lower steering shaft needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 130,000 and the current mileage was 131,000. Pm.

29 Steering problem

Failure Date: 07/05/2013

Hard to steer,then a binding, more pressure needed to turn steering wheel. Then steering seemed to return to "normal". Noticed a large amount of corrosion on steering shaft u-joint.

30 Steering problem

Failure Date: 05/01/2013

The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving at various speeds and attempting to change lanes, the steering wheel seized then released without warning. The contact also mentioned that it was very difficult to turn the steering wheel. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 80,000.

31 Steering problem

Failure Date: 04/24/2013

Steering wheel suddenly harder to turn.

32 Steering problem

Failure Date: 03/01/2013

Very hard to turn steering wheel. Vehicle has been sitting in my driveway for the last 2 months as its unsafe to drive with my children.

33 Steering problem

Failure Date: 01/01/2012

The contact owns a 2004 Mercury Grand Marquis. The contact stated that the steering wheel seized without warning and became difficult to turn without force. The contact had to use extreme bodliy force to complete any turns. The failure was recurring. The contact inspected the vehicle and discovered that the steering shaft and bearings were corroded. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was 124,000.

34 Steering problem

Failure Date: 03/14/2011

Vehicle hard to steer. Had to replace lower steering shaft.

35 Steering problem

Failure Date: 09/01/2009

The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving approximately 10 mph, the contact attempted to make a left turn and the steering wheel made a loud noise without warning. The vehicle was taken to the dealer where the mechanic suggested calling the manufacturer. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 55,000. The current mileage was 158,000.



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