Front Suspension Lower Ball Joint Problems of Mercury Grand Marquis

The contact owns a 1997 Mercury Grand Marquis. While driving in reverse, the contact heard a loud abnormal noise and the suspension collapsed on the front driver side. The vehicle was towed to an independent mechanic who diagnosed that the lower ball joint separated and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 112,000.

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The contact owns a 1996 Mercury Grand Marquis equipped with a duralast ball joint, part number fa2101. The contact stated that the stud on the front passenger side lower ball joint broke after being used for 253 miles. The parts dealer was made aware of the failure and informed the contact that the manufacturer would like to examine the ball joint because they believed it was installed incorrectly. The contact expressed concerns about the stud breaking, not the actual ball joint. The current mileage on the vehicle was 102,511. The VIN was unavailable.

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Backed out of driveway at a friends house and went about 4 houses, when the right front of the car dropped to the pavement and dug into the asphalt. The car was stopped immediately as it was only traveling at 10 mph. Upon inspecting the damage it was discovered that the lower ball joint on the passenger side had broken off. The tire was cut down on the inside sidewall and was pushed back into the fender forcing the fender back into the door. The rim and sway bar link were also damaged. We travel to the veterans hospital in iowa city, iowa quite frequently, two appointments this week, and had we been on the highway when this happened, I fear we would be statistics.

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: the contact stated when the vehicle was taken in for maintenance to replace a vapor management valve, the service dealer noted that both upper and lower ball joints were worn. There were no immediate repairs made to the ball joints.

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The consumer owns a 1997 Mercury Grand Marquis. While driving and using the steering wheel there was a squeaking noise. The consumer had taken the vehicle to the mechanic who suggested that there was no lubrication on the ball joints nor was there any way to lubricated them due to the design. The mechanic said that the ball joints should be alright for a while. No repairs or corrections were made at that time. On another occasion while driving 29 mph uphill, the left front ball joint cracked and dropped to the ground damaging the tie rod and ball joint assembly and the left front tire. The vehicle continued to travel for approximately 20 to 30 feet after the vehicle dropped to the ground and the driver lost directional control of the vehicle. This happened without warning. The vehicle was towed to the dealership. The dealer said that the other side was affected as well. The dealer repaired both front ball joints along with the tie rod assembly. Note: failed components are available for inspection upon request. (11/211/05) the consumer found the coolant crossover cracked on intake.

Driving right front wheel feel off car. Right front ball joint came apart and whole wheel assembly came off. Lower ball joint broke and pulled out of the socket. The technician replaced both lower ball joints. The manufacturer was contacted but refused to provide any assistance because the vehicle's warranty was expired.

While driving at 2 mph, the front passenger wheel separated from the vehicle. Vehicle was towed to the independent shop. The mechanic determined the lower ball joint had came apart.

Ball joints separated when vehicle was on a floor jack and consumer was under vehicle.

Ball joint on right front broke and made tire go flat. Car was inoperable , and had to be towed to mechanic.

Sudden failures of ball joints and steering linkages.

Front outer tie rod froze, causing driver to lose control of vehicle. Dealer indicated rods were replaced at owner's expense. The steering wheel became rubbery before the tie rod froze, and was hard to control. Four weeks later, the lower ball joints failed.

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Pulling out into a street while travelling 10mph front end started to make crunching noise. Steering wheel would not turn smoothly and had to be forced. Contacted dealer , they replaced tie rods. A month later, the same problem. Replaced with a standard lower ball joint instead heavy duty lower ball joint. Mechanic said it was a design flaw.

Problems with upper and lower ball joints and tie rods. The parts were replaced, some of them twice. Ford put ungreased parts on. Eventually they dried out again and started squeaking. If not replaced they would possibly break which could cause the driver to lose control, possibly causing injury or death. The front brakes were resurfaced.

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The inner and outer tie rod ends have been replaced as well as the upper and lower ball joints.

While reversing in the driveway the lower ball joint fell off. The dealer replaced the lower ball joint.