Headlights Problems of Mercury Grand Marquis - part 1

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while the vehicle was parked, the contact noticed that the headlights were inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the lighting control module had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The failure mileage was approximately 106,000.

See all problems of the 2003 Mercury Grand Marquis 🔎.

The contact owns a 2004 Mercury Grand Marquis. The contact stated while driving at an undisclosed speed at night, he became aware that the headlights were not functioning properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to customer satisfaction program: 14n01. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown. The VIN was not available.

See all problems of the 2004 Mercury Grand Marquis 🔎.

The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 60 mph the instrument panel began started flashing off and on before going black. The contact stated that he was headed to an off ramp the head lights stopped functioning. The contact stated no warning light was illuminated. The contact had stopped driving the vehicle for several days and then tested the head lights and stated that the functionality had returned. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 225,000.

See all problems of the 1996 Mercury Grand Marquis 🔎.

The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 70 mph at night, the headlights became inoperable. While driving for approximately 30 more miles and exiting the off ramp, the headlights started to flicker. The headlights momentarily worked but then became inoperable again. The instrument panel warning lights illuminated and were flashing. The contact also detected an abnormal clicking noise from the steering column. The contact stated that the windshield wipers became stuck in the on position. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 210,000.

Intermittantly both headlights flickering. Lighting control module (lcm) problem ?.

See all problems of the 2010 Mercury Grand Marquis 🔎.

The contact owns a 2005 Mercury Grand Marquis. The contact stated while driving 45 mph, the headlights fluctuated off and on without warning. The vehicle was taken to an independent mechanic who stated that the vehicle had experienced the failure listed in NHTSA campaign number: 15v861000 (exterior lighting) and referred the contact to the dealer. The dealer was contacted and stated that the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 81,000.

See all problems of the 2005 Mercury Grand Marquis 🔎.

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the front driver’s and passenger’s side headlights failed. As a result, the contact engaged the high beam headlights to continue driving. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 71,000.

The contact owns a 2004 Mercury Grand Marquis. The contact stated that the headlights would independently become inoperable, without warning. The contact stated that there was no warning light illuminated. The vehicle was not taken to the local dealer. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 15v861000 (exterior lighting) however, the VIN was not included. The manufacturer was informed of failure and confirmed that the VIN was not included. The failure mileage was approximately 150,000.

The lights keep coming off when I drive.

The headlights have failed due to defective light control module. This failure is noted as Ford recall # 15s39, dated April 14,2017. Ford customer service rep says vehicle not included but did not provide information about recall #. Cannot drive car at night, except to pull lever for bright light toward me (driver).

Tl the contact owns a 2008 Mercury Grand Marquis. The contact stated that while driving at various speeds at night, the headlights intermittently failed to operate without warning. The contact also stated that the instrument panel went blank while experiencing the failure. The contact stated that the headlights resumed normal operation a few minutes after failure. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The manufacturer referred the contact to a local dealer to have the vehicle inspected. The vehicle was not repaired. The failure mileage was approximately 72,000.

See all problems of the 2008 Mercury Grand Marquis 🔎.

Sometimes the headlights flick on and off while driving. Then when the car is turned off, there is a clicking noise in the driver side dashboard that continues until it drains the battery. Also, sometimes the door locks cycle open or closed whether the car is driving or off. This has happened multiple times and caused me to replace the battery, and still I have to jump the car from time to time. This has happened several times over the past few years, but only now have I found this site to report it to.

Low beam headlight right side does not work.

See all problems of the 2006 Mercury Grand Marquis 🔎.

Tl the contact owns a 2003 Mercury Grand Marquis. The contact stated while driving at various speeds, the headlights became inoperable without warning. The vehicle was taken to grieco Ford of fort lauderdale (1333 n federal hwy, fort lauderdale, FL 33304, (844) 648-2686) to be diagnosed. The contact was informed that the lighting control module needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 15v861000 (exterior lighting). The manufacturer was contacted however, no further assistance was provided. The failure mileage was 124,900.

I purchased a 05 Mercury Grand Marquis and had issues with the headlights going out while driving at night. I seen that there was a recall on this issue for my vehicle but when I called the Ford dealer they said my car wasn't registered for a recall. They said I would have to pay $135 for a diagnostic test and leave my car for 24 hours. No one was able to inform me why my specific vehicle was excluded from the recall. If I'm telling them that I'm having a problem that they clearly know about why are they charging me to fix it?.

After receiving recall reminder from Ford about safety recall for headlights inoperative I made appointment with dealer providing VIN# to dealer to get lcm ordered to replace it and it was more than $500, and VIN specific. Arrived at appointment and service manager noted Ford would not reimburse them to replace lcm, could do a rewire car per their computer instructions and something about diagnostic fees, and I needed to contact Ford customer support to get a number authorizing the dealer to replace the lcm as noted as remedy in NHTSA 15v861000. Called customer support and heard automated message thru automated call system related to their #15s39 that they would notify when parts are available, this didn't seem contacted customer support online noting issue and they did not provide # needed for that dealer and suggested going to another dealer.

Headlight module went out 12-10-2016, brought car to spring hill Ford (dealer) dundee IL. Car was under new recall but the dealer did not have the newly designed part yet so they put in the same defective part and told me they would call me when the new parts become available. They never did despite months of me calling them. Now the old design part is acting up again but in 2016 the dealer reported my car as having the recall fixed, which was untrue. My car should never have had been marked down as having the recall fixed. I still have the same old defective part in my car. Ford should redo their paperwork and have this recall properly marked as not fixed. I spoke to Ford 800-392-3673 this morning and the foreigner on the phone just wasn't getting it.

Came out it was dark I just started the car up and I had no headlights are my friends follow me to my house without lights.

Tl the contact owns a 2007 Mercury Grand Marquis. While driving approximately 50 mph at night, the headlights turned off without warning. The contact utilized the high beam headlights. The contact took the vehicle to moffitt's Ford Lincoln (515-432-6336, located at 1819 se marshall st, boone, IA 50036) where it was diagnosed that the lighting system needed to be replaced. The part was ordered. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 116,699.

See all problems of the 2007 Mercury Grand Marquis 🔎.

The lighting control module (lcm) of my son's 2005 Mercury Grand Marquis malfunctioned while he was driving home at night causing his interior, headlights, and other controls to shut off causing a dangerous situation on an open highway. After checking with several dealers, apparently his Mercury is one of the few of the 313,000 recalled vehicles that do not qualify for recall repair of the lighting control module (lcm). Frankly, due to the safety concerns and near disaster of the failure of his headlights Ford motor company and / or NHTSA needs to expand the number of Ford / Mercury vehicles that should come under this recall (15s39) this is necessary because his loss of headlights could have led to a crash. Right now, the dealers are asking for $125 service fee just to diagnose and anywhere from $480 to $600 for parts and labor. I feel that because of the similar nature of the failure of the lcm that the recall should be expanding to cover his VIN and the lcm be replaced free of charge.

Replaced the lcm in October 2014 per recall. Replacement lcm has failed also. Dpatrick Ford, evansville indiana wants to charge $700. 00 to install a bypass wiring part. Headlights fail to come on or stay on. Hold high beam flash to see at night.

Tl the contact owns a 2007 Mercury Grand Marquis. While operating the vehicle, the headlights suddenly shut off. The vehicle was taken to an independent mechanic who diagnosed that the headlight module was faulty and needed to be replaced. The vehicle was not repaired. An unknown dealer and the manufacturer were notified of the failure, but no assistance was offered. The contact indicated that the vehicle was previously repaired for the same failure, but the failure recurred. The VIN was not available. The failure mileage was 230,000.

The lighting control module is defective. We have no headlights. The dealer replaced a general electric module, part #5w7z13c788ac in 2014 when we brought the car to NJ from NY after my husband's father passed away. They were supposed to replace the lighting control module but said it was a "similar part". The headlights flickered at that time. Now, the headlights are completely out and our mechanic said its covered under recall 15s39. Winner Ford said our vehicle is not covered under 15s39 recall. Ford said our vehicle is not covered under the recall 15s39 but we should pay for the replacement of the lighting control module and keep the receipts. This is a safety issue that should be covered under the recall and winner Ford and Ford manufacturers are refusing despite the defective vehicle. We drove 60 miles without headlights! the vehicle only has 75,000 miles and should not be without headlights. We shouldn't have to pay $1,500 to replace a lighting control module that is part of a recall both in 2014 and in 2017. Can someone please investigate and advise us. (267-977-6420 or 267-977-1396 - carol & charles brotstein).

Tl the contact owns a 2003 Mercury Grand Marquis. While driving 30 mph, the headlights went out and turned back on intermittently. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 156,000.

Headlights go out when driving. I can pull back to do the passing lights and then come on while I am holding it. I can kick the lighting control module above the gas pedal and sometimes it will come on while I am driving. Other times I have to pullover put the car in park and kick till it comes back on. This will happen several times.

The contact owns a 2006 Mercury Grand Marquis. While driving at unknown speeds, the headlights shut off without warning. The contact called the local dealer (billy cain Ford, 4191 maysville rd, commerce, GA 30529, (888) 825-0677) and was informed that the headlight module needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 196,638. The VIN was not available.

Headlights stop working at night and will not come back on . Only headlights . All other lights work fine.

Tl the contact owns a 2003 Mercury Grand Marquis. While driving 80 mph, the headlights shut off without warning. The contact called the local dealer (performance Ford tooele, 1141 n main st, tooele, ut 84074, 435-882-7000) and was informed that the vehicle was previously repaired per NHTSA campaign number: 15v861000 (exterior lighting). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

Tl the contact owns a 1998 Mercury Grand Marquis. While driving various speeds, the headlights and instrument panel lighting failed to illuminate. The contact stated that the failure occurred periodically. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not notified of the failure. The failure mileage was approximately 109,000.

See all problems of the 1998 Mercury Grand Marquis 🔎.

Tl - the contact owns a 1999 Mercury Grand Marquis. The contact stated that while driving 65 mph her headlights seized intermittently. The contact stated that the vehicle exhibited the same symptoms as NHTSA campaign number: 15v861000(exterior lighting). The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified and provided no information. The failure mileage was approximately 160, 000. Jc.

See all problems of the 1999 Mercury Grand Marquis 🔎.

Coming from a concert which thankfully was very close to home, the headlights did not turn on and there were no dash lights. The vehicle was not in motion but as the car was starting to move, still no lights. There was a recall on this vehicle in 2014(lcm #15s39) that was repaired and reimbursed by our local Ford dealership. This was a known issue for 2003-2005 Mercury Grand Marquis and 2003-2005 crown victoria. I have since seen complaints come up as of Jan. 2018 that this problem has again come to light. This is a horrendous safety issue and not an inexpensive fix. How many more times will this keep happening? we love this car, have had it for 13 years and it has less than 90000 miles on it. Tried contacting Ford customer service and they were no help!! we just wanted to make this known that obviously this is an ongoing problem with this particular year vehicle.

The headlights went out on my car while driving home in a snow storm. When I took my vechile to pepboys to find out whats wrong. They said it was the lighting control module that can only be repaired at Ford dealership. They also stated it was a recall on this. When I took it to Ford they said their was no recall on the module. I am unable to drive my vechile, I cant get to work. Which I am in jeopardy of losing my job. If this is on recall why wont Ford fix my car. It put me and my children in harms way of almost crashing trying to make it home.

When driving at night, headlights will sometime become dim, usually the headlights will cut off. Less than a minute, after they go off,headlights will return back on.

The contact owns a 2003 Mercury Grand Marquis. The contact stated that the front driver and passenger side headlights were dim and prevented the contact from seeing at night. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The contact called bert wolfe Ford at (304) 344-1601 (located at 1900 patrick st plaza, charleston, wv 25387) where it was confirmed that no recalls were associated with the VIN. The vehicle was not diagnosed or repaired. The contact referenced NHTSA campaign number: 15v861000 (exterior lighting). The manufacturer was notified of the failure and provided case number: cas13954234. The approximate failure mileage was 105,000.

2004 Grand Marquis. Consumer writes seeking reimbursements for vehicle repairs related to a safety recall. Consumer sent additional correspondence. The consumer stated the manufacturer claimed the reimbursement had been processed, but the consumer did not received the payment.