Headlights Problems of Mercury Grand Marquis - part 2

Tl the contact owns a 2004 Mercury Grand Marquis. The contact stated that there was a recall for the lighting control module concerning NHTSA campaign number: 15v861000 (exterior lighting). The dealer (autonation Ford jacksonville, 10720 philips hwy, jacksonville, FL 32256, (904) 242-6499) was contacted, but was unable to determine when the part would be supplied from the manufacturer. The contact stated that the low beam headlights failed to function, which caused the contact to apply the high beams each time the failure occurred. The manufacturer was notified of the failure. The failure mileage was not available. VIN tool confirms parts not available.

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I have a serious dangerous situation going on with the headlights that could end with fatal results. The headlights will go out by themselves at night which could result in a car crash. The lights will go out without warning while the vehicle is in motion wherever you are.

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2005 Mercury Grand Marquis. Consumer writes in regards to head light failure.

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The contact owns a 2003 Mercury Grand Marquis. While driving approximately 60 mph, the headlights went out without warning. The contact managed to drive home. The vehicle was taken to the dealer (borman autoplex in las cruces, nm, 575-525-4500) where it was diagnosed that the lighting module needed to be repaired. The technician stated that the failure was repaired earlier per an unknown recall; therefore, the contact would be responsible for the repair cost. The manufacturer was called and stated that the recall repair was a one-time repair and hung up the phone. The failure was not repaired. The failure mileage was not provided.

The contact owns a 1999 Mercury Grand Marquis. While driving approximately 45 mph, the headlights suddenly began to flicker off and on. The vehicle was taken to an independent mechanic who diagnosed that the light control module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified. The failure mileage was 134,000.

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The contact owns a 2005 Mercury Grand Marquis. The contact stated that several years ago while driving at night at an undisclosed speed, the headlights became inoperable. The contact was able to restart the vehicle and the headlights resumed normal operation. The contact took the vehicle to a dealer and had the headlights serviced under a customer satisfaction program. Recently, the contact stated while driving 55 mph, the headlights became inoperable without warning. The contact was forced to use the hazard lights after multiple attempts to restart the headlights had failed. The contact coasted the vehicle to the nearest gas station and upon arrival the headlights began to operate. The vehicle was taken back to the dealer where he was given an estimate for the repair. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 93,000.

The contact owns a 2004 Mercury Grand Marquis. While driving 15 mph, the low beam headlights went out. The contact stopped and drove home using the high beam headlights. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 62,500.

The contact owns a 2004 Mercury Grand Marquis. While driving 60 mph, the headlights failed without warning. As a result, the contact struck the rear passenger side bumper on a guardrail. The contact sustained injuries to the neck and shoulders, which required medical attention. The contact visited her doctor. A police report was not filed. Neither a dealer nor an independent mechanic were contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 15v860000 (exterior lighting). The approximate failure mileage was 62,000.

The contact owns a 2000 Mercury Grand Marquis. While driving 70 mph, the headlights shut off without warning. The contact stated that the failure occurred twice since April of 2017. In addition, the lighting control module failed. A dealer was not made aware of the failure. The manufacturer was made aware of the issue and stated that no assistance could be provided because there was no recall on the vehicle. The failure mileage was approximately 120,000.

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The contact owns a 2004 Mercury Grand Marquis. While driving, the headlights became inoperable without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 15v861000(exterior lighting). The failure mileage was 150,000.

The contact owns a 2004 Mercury Grand Marquis. The contact stated that NHTSA campaign number: 15v861000 (exterior lighting) exceeded a reasonable amount of time for repair. The contact was unsure when the recall notification letter was received, but it was over a year ago. The contact stated that the headlights failed to operate. The dealer and manufacturer were not contacted or made aware of the failure. The failure mileage was approximately 99,800. VIN tool confirms parts not available.

My car is covered by a recall for lighting control module controlling the headlights. This recall was issued December 21, 2015. I just spoke to the service manager at my local Ford dealership and I was informed that Ford motor company has not made repair parts available as of this time. Since this recall covers a component that when it fails can render the headlights inoperable I am curious as to why Ford motor company is being allowed to not make a remedy for this recall available?.

My headlights go off by themselves while driving at night. I went online to see what the issue maybe and saw that there was a recall for headlights lcm issue. This is very dangerous, especially at night and it is pitch dark and your headlights decide to go out. I tapped under the dash above the pedals and they came back on, but went back off after a few minutes so I drove the rest of the way home with my high beams on. I never received a recall notice and want to know how I can have this recall fixed ASAP since it's a man. Fact. Issue. . . . .

On 12-7-2016 I was told by fremont Ford in fremont CA that they would not be able to fix my headlight problem -- a factory recall item -- until March 2017 at the earliest because the part would not be available from Ford until then. The headlights won't stay on. I can't drive at night or in the rain (headlights required in the rain in CA). Unacceptable.

A recall was issued regarding headlights not functioning for this car last year. I own 2 Mercury Grand Marquis, both have headlights that go out intermittently and the local dealer maintains that the parts still aren't available to complete the recall service. So the end result is I have 2 cars I can only drive during daylight with no precipitation or fog in the forecast. The service manager says that we could pay privately to have it fixed and then maybe get reimbursed by Ford. I believe Ford should be doing more to complete this recall service.

Intake manifold failed (burned and disintegrated in the area of the thermostat ) and had to be replaced at considerable expense . Presently the speedometer fails intermittently dropping to zero at random moments. Most importantly the lights cut out intermittently usually when the heat is on and on longer trips. Also, most times it has happened when it has been raining and colder. Drove upwards of 40 miles with the headlights cutting out intermittently in the rain and cold, problem has continued to recur but seems to be related possibly to having the heat on. I believe the lighting control module is located near a heating outlet and may be suffering a failure as a result but this is just speculation. Also, previously when I had pulled into a rest area for awhile, after cooling down, the problem went away for a little while then resumed after about ten miles with the heat on. I believe it is being caused by the excessive heat the lcm is subjected to by virtue of the area in which it is installed. The lighting control module is of motorola manufacture with siemans relays inside. The part has numerous numbers on it , most prominently: xw7t-13c788-aa , 6mx2794a01, 990429a, and lighting control 95m . Others online with similar vehicles (crown victorias) and of other model years manufactured by Ford have reported similar problems and that replacing the relays has resolved the issue. I do not know that this part is the source of the problem but suspect it as many others online have reported that this part was the source of their problems.

The contact's father owns a 2000 Mercury Grand Marquis. While driving various speeds, the interior lighting and headlights turned off and on without warning and a clicking sound could be heard. The vehicle was not diagnosed or repaired. The contact mentioned that the failure occurred several years ago and the vehicle was repaired; however, the diagnosis and repairs were unknown. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Safety recall received January 2016. Defective lighting module. My headlights go out while driving at night. Ford motor company informs my Ford dealer there are no parts available. The same has happened to my son's 2005 crown victoria who also received safty recall in January 2016 and his Ford dealer was told same thing.

The contact owns a 2004 Mercury Grand Marquis. While driving 40 mph, the headlights became inoperable without warning. The contact mentioned that the failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

At night while driving headlights and dashboard lights went out on freeway and could not be turned on again. Has happened on two occasions and vehicle cannot be driven and unsafe.

Headlight problem going on and off. And the steering seems off. I need your help fixing this problem. This isn't good. I love Mercury Ford. But I've tried contacting them and no response yet.

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Lcm recall - the dealer will not order parts from the manufacturer for a failing lighting control module for my 2003 Grand Marquis. They told me that the parts are not available, and just don't drive after dark. I cannot get my headlights to work at random times. They will just shut off, or not come on at all occasionally. Car can be in motion, or stationary.

The contact owns a 2004 Mercury Grand Marquis. While driving various speeds, the exterior headlights worked intermittently. The vehicle was taken to a dealer on several occasions, but diagnostic testing was not performed due to NHTSA campaign number: 15v861000 (exterior lighting). The contact was notified of the recall, but the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 74,000. VIN tool confirms parts not available.

My headlights failed. Ross tire and service performed diagnostic service. Informed me of need for lighting control module replacement that could be done for free at a Ford dealership because of a recall. Ford never sent me a recall notice! I was minutes away from being on the I-10 atchafalya basin bridge which has no shoulder or lighting! the dealership in lafayette fixed my car free of charge however Ford has failed to cover the cost of the diagnostics done for me at ross's tire and service. I was on a city street when my lights failed on my way to I-10. I have documentation.

My headlights fail intermittently, don't know when it going to happen. It causes a safety hazard for me and any driver around me on the road. I am afraid to drive the vehicle in the evening. Ford sent me notice of recall twice in two years but, no parts available till they call. Do I have to crash before they get the parts or they waiting for my car to die before it is fixed. A big gamble on fords part. Guy57575@gmail. Com.

The contact owns a 2004 Mercury Grand Marquis. The contact received notification of NHTSA campaign number: 15v861000 (exterior lighting); however, the part to do the repair was unavailable. Additionally, the contact stated that the headlights would intermittently become dim without warning. The vehicle was not repaired. The failure mileage was 177,000.

The contact owns a 2005 Mercury Grand Marquis. While driving, the driver and passenger side headlights and all of the interior lighting flickered on and off. The vehicle was taken to gray-daniels Ford Lincoln (201 octavia dr, brandon, ms 39042 (601) 825-2801) where it was diagnosed that the headlight control module needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to marshall Ford CO inc. (14843 hwy. 16 west, philadelphia, ms 39350 (601) 774-9222) where the vehicle was currently located, but had not been diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the parts were not available for the repair. The approximate failure mileage was 150,146.

On 7-17-13 the lighting control module broke on my car. I repaired my car with the purchased cardone part #73-71002 for $343. 14 from autozone. I later received a letter from Ford regarding the csp 14n01. I submitted my receipt to the dealer on 4-28-14 and received reimbursement. On 8-29-14 the part broke again on my car. Autozone/cardone warranty expired 7-17-14. I repaired my car with the purchased cardone part #73-71002 for $343. 14 again, this time from oreilys. I called Ford for a reimbursement. They told me it was a one time reimbursement and to contact cardone or NHTSA. In Jan 2016, I received a letter from Ford regarding srn 15s39/NHTSA recall 15v-861. At that time we were not experience loss of lights. Now on 3-24-16, I was pulled over at night by the police for no lights, the part broke again. Oreilys/cardone warranty expired 8-29-15. Oreilys did not reimburse me. I contacted cardone they told me to contact oreilys. So now I am contacting NHTSA. . This cardone part, part #73-71002 is defective obviously. As of today, the part is still being sold at both autozone and oreilys. We do not have any headlights. We are not going to buy the same $343. 14 defective part a third time. Please recall the cardone part 73-71002. How do I fix my car? there are no working parts to buy? both receipts are attached.

The contact owns a 2007 Mercury Grand Marquis. While driving at various speeds, the headlights turned off intermittently without warning. The vehicle was taken to an independent mechanic. The technician diagnosed that the lighting control module needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 106,000.

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Tl-the contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving 35 mph, the vehicles low beam headlights failed without warning. The contact was able to use the high beam lights to be able to see. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was 150,000. Ed.

The contact owns a 2005 Mercury Grand Marquis. The contact stated that the headlamps flickered when operating the vehicle. The contact replaced the bulbs for the headlights; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the lighting control module failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 15v861000 (exterior lighting); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.

The contact owns a 2003 Mercury Grand Marquis. While driving 35 mph, the low beam headlights failed to illuminate; however, they illuminated while the vehicle idled. The failure recurred intermittently. The contact mentioned that the high beam headlights were still working. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.

The contact owns a 2003 Mercury Grand Marquis. While driving 70 mph, the headlights failed to operate. The contact received a notification of NHTSA campaign number: 15v861000 (exterior lighting); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 41,000. Parts distribution disconnect.

The contact owns a 2005 Mercury Grand Marquis. The contact stated that the headlights failed intermittently without warning. The contact received notification of NHTSA campaign number: 15v861000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

I understand there is a problem with the headlights failing and a letter was issued about a year ago, but no parts were furnished to dealers.