Tail Light Problems of Mercury Grand Marquis

The contact owns a 2005 Mercury Grand Marquis. The contact stated while driving 48 mph, a police officer pulled the contact over and informed her that the taillights were inoperable. No warning light was illuminated. The vehicle was drivable and was taken to an independent mechanic and the bulbs were replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall for the failure. The manufacturer then referred the contact to NHTSA hotline to report the failure. The failure mileage was approximately 120,000.

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The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, a local police officer stopped the vehicle and made the contact aware that both taillights were inoperable. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was serviced under an unknown recall; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

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