Windshield Wiper/washer Problems of Mercury Grand Marquis

The contact owns a 2000 Mercury Grand Marquis. The contact stated that after turning off the windshield wipers, the wiper arms stopped in the middle of the windshield and became inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced the failure mentioned in NHTSA campaign number: 00v138000 (visibility). The dealer was not contacted and notified of the failure. The manufacturer was contacted and the contact was informed that the VIN was not included in the recall. The contact was referred to the NHTSA for assistance. The failure mileage was 150,000.

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The contact owns a 2000 Mercury Grand Marquis. While driving approximately 30 mph, the windshield wipers failed. She was able to drive home safely. A mechanic from a repair facility advised her to call the dealer in reference to recall # 00v138000(visibility:windshield wiper/washer). An appointment was set with the dealer for 01/04/2010. The current mileage was 84,108. The failure mileage was approximately 84,090.

: the contact stated the windshield wipers were repaired previously under recall. Last Saturday the windshield wipers stopped working without warning. There is a recall, #00v138000 concerning the windshield wiper/washer however; the recall did not correct the problem. The dealer has not been contacted and the vehicle has not been repaired. Updated 03/09/06.

The contact stated vehicle was repaired under recall 00v138000 concerning the windshield wiper control module in August 2000. The windshield wiper control module. The problem recurred. While the contact's wife was driving home from work the windshield wipers stopped working. The repairs will be made at the contact's expense.

The right windshield wiper broke off the arm while driving and flew off the vehicle. The arm and windshield wiper had to be replaced.

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The right windshield wiper broke off the arm while driving and flew off the vehicle. The arm and windshield wiper had to be replaced. The following vehicles had the same problem. Vehicle #1 2mefm74w84x630117 2004 GS Mercury marquis 06/24/05 vehicle #2 2mefm74w24x661623 2004 GS Mercury marquis 06/26/05.

During a rain storm windshield wipers stopped working. Consumer had to pull off of the road. Consumer was able to get them to work intermittently, and wished to have the manufacturer make the repairs . The vehicle was taken to the dealer but they were unable to duplicate the problem.

The wiper control module failed in a blizzard, an extremely dangerous situation. What bothers me the most is that this wiper control module was the subject of a recall. I complied with the recall and had the module replaced. But it's obvious to me that Ford either did not replace the part or just put another defective part into my car. What good is a recall if the replacement part is also defective? the specific recall was 00s09 may 2000 recall - wiper control module replacement my situation was exactly as described in the recall. The wipers failed without warning in heavy snow (thus heavy load on the wipers). Again, a very dangerous situation.

Windshield wipers do not function properly, they will wipe part of the time then attempt to scrub part of the time. When scrubbing action occurs there is a terrible noise and the wipers skip over part of the moisture leaving the windshield partially covered and in heavy rain, creats as very dangerous situation due to lack of visibility. I have been trying to get the problem corrected with my dealer, billion Lincoln-Mercury in sioux falls, sd since the first occurence in may of 2003. At that time I believe the wipers were replaced and since then is has been a stalling situation with Ford until my warranty ran out. I have logged calls to Mercury's call center beginning in may of 2004 advising them of the problems and working with the dealer. I finally was sent a packet of forms to fill out and send in to the dispute settlement board in waukesha, WI. By the time I received the forms. Filled them out and sent in, they were received by the dispute board on ocotber 14, 2004, my warranty expired September 18, 2004 so Ford said the dispute board has no jurisdiction thus they advised me, too bad. I might add, this car sits in our garage in sioux falls from October until April of the next year and has done since it was new in the fall of 2001 when it was purchased. We are in tucson for those months and use another car. This accounts for the problem not surfacing earlier than 2003.

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While driving in sleet and snow storm windshield wipers froze and stopped working. Windshield wiper blades werer very thin. Cause unknown. Please add VIN.

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While driving down the road windshield wipers came on all by themselves and then stopped. Contacted dealer.

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While turning off the windshield wiper the blade does not return to its position. Dealer is aware of the problem, but has no solution.